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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

44751 Views

45 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110832 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1815 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302650 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128462 Views

19 replies

38 likes

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Playlist bug?

The recent update made a change that incorporated one of the most annoying features that Beats had (when I tried it). If I am looking at an album and go to save that album as a playlist, it used to Autofill the title of the album as the playlist titl...

Casual Listener

The recent update made a change that incorporated one of the most annoying features that Beats had (when I tried it).    If I am looking at an album and go to save that album as a ...

488 Views

0 replies

0 likes

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App Crashes

I have spotify premium and I love it but I have been unable to use it since I upgraded my iphone 4s to ios 8. The app crashes everytime i try to play a song.

Newbie

I have spotify premium and I love it but I have been unable to use it since I upgraded my iphone 4s to ios 8. The app crashes everytime i try to play a song. 

Jd1702915

Casual Listener

845 Views

3 replies

1 likes

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Syncing devices and music playback

I have an iMac, iPhone and and iPad and will often switch from one to the other. How do I get them all to sync up without having to download all the music to each device. By syncing, I mean that playlist content is identical and that one device can p...

Music Fan

I have an iMac, iPhone and and iPad and will often switch from one to the other. How do I get them all to sync up without having to download all the music to each device. By syncing, I mean that play...

441 Views

0 replies

0 likes

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Help me please

Recently, I made the switch from basic to premium. I was logged into a throwaway account on my phone, because I did not want to link through facebook, and everything was fine. Then I decided to upgrade to premium. So I logged out of my throwaway, log...

Newbie

Recently, I made the switch from basic to premium. I was logged into a throwaway account on my phone, because I did not want to link through facebook, and everything was fine. Then I decided to upgra...

366 Views

0 replies

0 likes

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Goes to ad, but stops playing

Spotify goes to play a song ad, not the "watch this video" ad. It just stops playing and have to reboot spotify to get it to play again.

Newbie

Spotify goes to play a song ad, not the "watch this video" ad.  It just stops playing and have to reboot spotify to get it to play again.

lmorosz

Casual Listener

696 Views

2 replies

2 likes

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Spotify not playing through iPhone speakers / Not stopping when disconnected from power -- iOS 8

I have an iPhone 5 and recently upgraded to iOS 8 with the latest Spotify app update. I can play Spotify through my dock connector (car) and through bluetooth speakers, but music doesn't play through the iPhone's speakers. The iPhone isn't even liste...

Casual Listener

I have an iPhone 5 and recently upgraded to iOS 8 with the latest Spotify app update.   I can play Spotify through my dock connector (car) and through bluetooth speakers, but music doesn't p...

gohornedfrogs

Casual Listener

4465 Views

1 replies

0 likes

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Using Spotify in the car with iOS8

I normally use Spotify in my car, (Mini Cooper 2010) and use the multifunction steering wheel to skip through the tracks but since i've updated to iOS8 it will no longer allow me to skip through the songs. It did work before iOS8. Any idea if this is...

Newbie

I normally use Spotify in my car, (Mini Cooper 2010) and use the multifunction steering wheel to skip through the tracks but since i've updated to iOS8 it will no longer allow me to skip through the ...

454 Views

0 replies

0 likes

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When adding a new playlist a blank pop up box appears instead of the artist/title

I've searched the community but can't find an answer.... Something has changed in my spotify app (Iphone 5s). When i go to add a new playlist a white pop box appears and asks me to name it. The box is blank and it's really difficult to remember the e...

Newbie

I've searched the community but can't find an answer....   Something has changed in my spotify app (Iphone 5s). When i go to add a new playlist a white pop box appears and asks me to name it...

Tftb

Newbie

785 Views

1 replies

1 likes

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iOS 8 iPhone not showing in devices

I have updated to iOS 8 recently and since then my iPhone 5 is not showing up in the devices section on the spotify client. This means i can't sync any of my local files which is abit fustrating. Anyone know if this is a bug or whether its something ...

Regular

I have updated to iOS 8 recently and since then my iPhone 5 is not showing up in the devices section on the spotify client.   This means i can't sync any of my local files which is abit fust...

528 Views

0 replies

0 likes

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Spotify keeps crashing when I open app

Spotify keeps crashing on iPhone iOS 8.0 when I open the app it just shows the spotify logo for about 25 seconds and it closes... and I tried everything from restarting my phone, resetting to factory setting, deleting the app an reinstalling, force c...

Newbie

Spotify keeps crashing on iPhone iOS 8.0 when I open the app it just shows the spotify logo for about 25 seconds and it closes... and I tried everything from restarting my phone, resetting to factory...

MattSuda

Spotify Star

1104 Views

1 replies

0 likes

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NOTRE DAME AD CRASH

My app generally has no problems but, just tonight, it started acting up - when the Notre Dame ad pops up, the music stops as if it's going to play a commercial, but it doesn't. I closed it, waited, opened the app again, then it crashes.

Newbie

My app generally has no problems but, just tonight, it started acting up - when the Notre Dame ad pops up, the music stops as if it's going to play a commercial, but it doesn't. I closed it, waited, ...

ezgiisbilen

Newbie

638 Views

1 replies

0 likes

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Solved!! [iOS] Spotify Connect is showing unknown device

Spotify connect is showing/controlling an unknown device 'Lauren iPhone' (I don't know any Lauren) which causes my music to pause. Any users confronted with this issue? I have seen this problem on both 3G as well as a home/public wifi-spot. Already t...

Regular

Spotify connect is showing/controlling an unknown device 'Lauren iPhone' (I don't know any Lauren) which causes my music to pause.  Any users confronted with this issue?   I have seen...

stefwes

Regular

2152 Views

2 replies

1 likes

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downloading for offline on iOS 8

I am new to iOS app, so not sure if this is how things are intended to work or if it is a bug. What seems to be happening is that downloading for offline use stops when the screen turns off. Which is a total pain if you want to download a few hundred...

Roadie

I am new to iOS app, so not sure if this is how things are intended to work or if it is a bug.    What seems to be happening is that downloading for offline use stops when the screen tu...

1615 Views

0 replies

0 likes

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Spotify not displaying correct track info on Ford Sync

This problem started back with one of the updates in May/June. With one of the updaets, the tracking accuracy of my Iphone connected through Ford Sync is off. Before the update, the correct artist/song would always show correct on my Sync display as ...

Newbie

This problem started back with one of the updates in May/June. With one of the updaets, the tracking accuracy of my Iphone connected through Ford Sync is off. Before the update, the correct artist/...

Cobraiv

Newbie

3275 Views

4 replies

0 likes

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Offline songs not syncing

I have spotify premium on mac and iphone and have follwed the in app instructions to sync offline songs but it doesn't work. I'm on a shared wireless network (at a University) and think that might be the cause of the failure. I plugged my phone into ...

Newbie

I have spotify premium on mac and iphone and have follwed the in app instructions to sync offline songs but it doesn't work. I'm on a shared wireless network (at a University) and think that might be...

398 Views

0 replies

0 likes

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Can't skip songs on car stereo when it's pluged in

Hi everyone I use to play my spotify music through my car fine but I have recently re downloaded the app and I can't skip songs now on the stereo or steering wheel only on my phone, is there something on my spotify settings that allows me to skip son...

Visitor

Hi everyone I use to play my spotify music through my car fine but I have recently re downloaded the app and I can't skip songs now on the stereo or steering wheel only on my phone, is there someth...

788 Views

0 replies

0 likes

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Offline Listening not working - All three of my ios devices

Hello. I have 3-ios devices that I use with Spotify. I've been a premium member for almost 3-months. Up until today, the listen "offline" feature has worked well. Today, I was listening to the 1st song on an album, when done, it didn't continue to th...

Newbie

Hello.  I have 3-ios devices that I use with Spotify.  I've been a premium member for almost 3-months.  Up until today, the listen "offline" feature has worked well.  Today, I was...

395 Views

0 replies

0 likes

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Spotify Hangs after playing local file in mixed playlist

Hi All, Many searches, many possibilities, nothing relevant, made my own thread: - Spotify Hangs after playing local file and going back to "cloud" file - i.e. no my own file - Artwork changes, timer slidebar is scrolling right, but no sound. - Local...

Roadie

Hi All, Many searches, many possibilities, nothing relevant, made my own thread: - Spotify Hangs after playing local file and going back to "cloud" file - i.e. no my own file - Artwork changes, t...

simonoche

Newbie

1096 Views

2 replies

1 likes

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Solved!! Can't reorder songs in a playlist on iPone

Upgraded to spotify 0.5.9.10, and I am paying for premium. I can no longer change the order of songs in a playlist?? Why not? I used to be able to do this by touching the edit function then touching and holding to the right of the track and dragging ...

Music Fan

Upgraded to spotify 0.5.9.10, and I am paying for premium. I can no longer change the order of songs in a playlist?? Why not? I used to be able to do this by touching the edit function then touc...

brettsinclair67

Casual Listener

31047 Views

88 replies

1 likes

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How to check how many songs synced for offline mode?

I've having problems with playlists not downloading when i set them to offline mode. Apparently Spotify's iOS app will not download any more songs for offline mode if you have reached the limit of 3,333 songs per device. How does one actually find ou...

Casual Listener

I've having problems with playlists not downloading when i set them to offline mode.   Apparently Spotify's iOS app will not download any more songs for offline mode if you have reached...

user-removed

Not applicable

3579 Views

1 replies

2 likes

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