Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
44418 Views
15 replies
36 likes

44418 Views
15 replies
36 likes

Hey. So I saved a 5 Seconds of Summer album and the song aren't showing up. (only happens with 5sos)

the album is called 5 Seconds of Summer and by them as well. The songs aren't showing up yet it says I have 20 songs (album + ep) the ep is working fine yet the album's songs aren't showing up

kellymcc24
Newbie
the album is called 5 Seconds of Summer and by them as well. The songs aren't showing up yet it says I have 20 songs (album + ep) the ep is working fine yet the album's songs aren't showing up
2014-08-06 10:34:15 PM
2014-08-07 3:30:59 PM
mdewater
Community Legend
455 Views
1 replies
0 likes

455 Views
1 replies
0 likes

Download to iphone

How do I put the songs onto my phone so I can listen without using data?

Amberleigh17
Newbie
How do I put the songs onto my phone so I can listen without using data?
2014-08-06 3:03:41 AM
2014-08-07 2:16:44 PM
kbrooksc
Community Legend
526 Views
3 replies
0 likes

526 Views
3 replies
0 likes

Spotify thinks I'm abroad!

I can't log on to Spotify on my iPhone because "you can only use Spotify abroad for 14 days". My profile does state that I'm in the Netherlands even though I have always only used spotify in Belgium. I don't seem to be able to change the country sett...

chiarety
Newbie
I can't log on to Spotify on my iPhone because "you can only use Spotify abroad for 14 days". My profile does state that I'm in the Netherlands even though I have always only used spotify in Belgium....
2014-08-07 10:13:42 AM
2014-08-07 10:23:10 AM
Taylor
Community Legend
575 Views
1 replies
0 likes

575 Views
1 replies
0 likes

Tracks jumps to the next song, all time, on my iphone app

Hello there, Since last friday, I'm experiencing a recurring problem: when I play a Spotify playlist on my iPhone the tracks stops after the first seconds of a song and jumps to the next one, which jumps to next one and to the next one and so on, non...

ferzinhapb
Casual Listener
Hello there, Since last friday, I'm experiencing a recurring problem: when I play a Spotify playlist on my iPhone the tracks stops after the first seconds of a song and jumps to the ...
2014-08-04 11:45:05 AM
2014-08-06 9:43:23 PM
ferzinhapb
Casual Listener
806 Views
6 replies
0 likes

806 Views
6 replies
0 likes

Solved!! problem

hi everybody, i have a problem. i saved a song in my music. the song is morning glory by oasis live version. quite at the middle of the song there is a problem, i mean that the song jump a little. is there anybody of spotify staff who can help me ple...

user-removed
Visitor
hi everybody, i have a problem. i saved a song in my music. the song is morning glory by oasis live version. quite at the middle of the song there is a problem, i mean that the song jump a little. ...
2014-08-06 11:41:18 AM
2014-08-06 6:00:09 PM
user-removed
Not applicable
676 Views
7 replies
0 likes

676 Views
7 replies
0 likes

WAY Too Much Data Usage

Yesterday within two hours I got texts from AT&T saying that I had used 65%, 95%, and then 100% of my monthly 2 gig data plan. All I had done was listen to a couple songs and check facebook a couple times. So i reset my data counter and checked in tw...

Bruhaus
Newbie
Yesterday within two hours I got texts from AT&T saying that I had used 65%, 95%, and then 100% of my monthly 2 gig data plan. All I had done was listen to a couple songs and check facebook...
2014-01-22 5:39:11 PM
2014-08-06 4:05:44 PM
user-removed
Not applicable
4439 Views
9 replies
0 likes

4439 Views
9 replies
0 likes

Solved!! Unable to sort albums in Your Music by artist

I believe albums were sorted by artist after the latest update (1.5.0). I tried the 'Sort By Title' button next to the Filter bar in Albums in Your Music, and now I can't get it back. Tapping it again doesn't turn it off; it's impossible to get album...

Haraldbt
Casual Listener
I believe albums were sorted by artist after the latest update (1.5.0). I tried the 'Sort By Title' button next to the Filter bar in Albums in Your Music, and now I can't get it back. Tapping it agai...
2014-08-06 2:48:30 PM
2014-08-06 3:58:10 PM
user-removed
Not applicable
2838 Views
6 replies
0 likes

2838 Views
6 replies
0 likes

Emredost

IPhone doesnt recognize my premium account!!! What to do???

Crazylord_2
Casual Listener
IPhone doesnt recognize my premium account!!! What to do???
2014-08-04 12:42:51 PM
2014-08-06 3:39:37 PM
user-removed
Not applicable
471 Views
6 replies
0 likes

471 Views
6 replies
0 likes

Solved!! Driving away from from home while on wifi

Dear, While I step into my car with the wifi connected and I drive away from home and start the app, it keeps connecting for a while till I reach a decent connection (edge / 3G). In the mean while I can't access my offline music. Link to old topic: h...

VinceThePrince
Regular
Dear, While I step into my car with the wifi connected and I drive away from home and start the app, it keeps connecting for a while till I reach a decent connection (edge / 3G). In the me...
2014-07-29 4:50:40 PM
2014-08-06 8:08:55 AM
VinceThePrince
Regular
997 Views
2 replies
0 likes

997 Views
2 replies
0 likes

Solved!! Public Profile and followers: wrong amount is shown

Hi, just found a small bug: Visit a public profile (I checked "Spotify Deutschland", see screenshot profile.png) the followers of a playlist is shown. Now if you go to "See All Playlists" the follower counter of a playlist is displaying 0 instead of ...

dnl
Casual Listener
Hi, just found a small bug: Visit a public profile (I checked "Spotify Deutschland", see screenshot profile.png) the followers of a playlist is shown. Now if you go to "See All P...
2014-07-10 2:47:04 PM
2014-08-05 11:29:27 PM
LeoTM
Music Fan
1829 Views
3 replies
2 likes

1829 Views
3 replies
2 likes

Starred songs will not download!

Hi, the songs I choose for my starred playlist all of the sudden won't download for offline use. It has previously worked and when I tried to turn the playlist off and back on to be available offline, some songs that were once downloaded were not any...

allifriedhoff
Newbie
Hi, the songs I choose for my starred playlist all of the sudden won't download for offline use. It has previously worked and when I tried to turn the playlist off and back on to be available offline...
2014-08-05 6:41:32 PM
2014-08-05 8:00:35 PM
Jason
Spotify Legend
528 Views
1 replies
0 likes

528 Views
1 replies
0 likes

Problem with app iphone 4s,

Hi! On my daughters Iphone 4s the app becomes shrunked when starting it up. The text still is i normal size but the screen becomes extremly small and makes it impossible to log in. The problem started now after last iOS update (7.1.2), when installin...

mling
Newbie
Hi! On my daughters Iphone 4s the app becomes shrunked when starting it up. The text still is i normal size but the screen becomes extremly small and makes it impossible to log in. The problem ...
2014-08-05 11:43:14 AM
2014-08-05 3:25:28 PM
jeremygoh
Community Legend
696 Views
2 replies
0 likes

696 Views
2 replies
0 likes

Trouble syncing to iPhone

Spotify has stopped syncing to my iPhone. To answer some standard questions: - I'm on WiFi, but also checked 'sync over cellular' just in case. But I'm definitely on WiFi, and a fast connection at that. - There is plenty of space on my phone — nearly...

crukan
Newbie
Spotify has stopped syncing to my iPhone. To answer some standard questions: - I'm on WiFi, but also checked 'sync over cellular' just in case. But I'm definitely on WiFi, ...
2014-08-04 3:48:23 PM
2014-08-05 7:34:24 AM
jeremygoh
Community Legend
968 Views
1 replies
0 likes

968 Views
1 replies
0 likes

Signed in on 2 devices; How to tell when one is playing

To all i have Spotify Premium on my and my wife's phone. i cant play both at the same time it would seem. How on one device can i tell when the other device is playing? as we are 100s of miles apart, it would be good to see if the other is using the ...

Andihawes
Casual Listener
To all i have Spotify Premium on my and my wife's phone. i cant play both at the same time it would seem. How on one device can i tell when the other device is playing? as we are ...
2014-08-04 1:51:33 PM
2014-08-05 7:31:16 AM
jeremygoh
Community Legend
465 Views
2 replies
0 likes

465 Views
2 replies
0 likes

Solved!! Stopped Syncing on my I Pod

Doesn't say too full, it just stopped syncing...and I know I have more space?

user-removed
Visitor
Doesn't say too full, it just stopped syncing...and I know I have more space?
2012-10-06 5:56:04 PM
2014-08-05 4:22:45 AM
user-removed
Not applicable
568 Views
2 replies
0 likes

568 Views
2 replies
0 likes

Solved!! Spotify doesn't fit the screen iphone 4s

Hi, so I updated to ios 7.1.2 and when i start spotify, the screen just become smaller and I can't tap anything

neddakin
Regular
Hi, so I updated to ios 7.1.2 and when i start spotify, the screen just become smaller and I can't tap anything
2014-07-06 9:33:29 PM
2014-08-04 10:55:21 PM
ethanm21
Newbie
3159 Views
48 replies
2 likes

3159 Views
48 replies
2 likes

Available Offline Only Filter: Not showing all offline content

Hey, Situation: 1 playlist folder with 4 playlists in it. When I set only one playlist to be used offline: this playlist is not shown if the filter is set to "Available Offline Only". If you set all 4 playlists to be used offline, the folder with the...

skegels
Regular
Hey, Situation: 1 playlist folder with 4 playlists in it. When I set only one playlist to be used offline: this playlist is not shown if the filter is set to "Available Offline ...
2014-07-16 10:36:53 AM
2014-08-04 10:35:04 AM
MattSuda
Spotify Star
1530 Views
6 replies
0 likes

1530 Views
6 replies
0 likes

Solved!! Spotify iPhone issues

I recently brought a 6 month premium for my iPhone at the shops but when I went to renew it on the redeem codes site it only came up with spotify unlimited for 12 months so I assumed that was the premium service I wanted, now I've spent my money on u...

James0106
Casual Listener
I recently brought a 6 month premium for my iPhone at the shops but when I went to renew it on the redeem codes site it only came up with spotify unlimited for 12 months so I assumed that was the pre...
2014-08-04 8:58:10 AM
2014-08-04 9:56:09 AM
MattSuda
Spotify Star
417 Views
3 replies
0 likes

417 Views
3 replies
0 likes

play offline songs offline when i am online

Hi, I have downloaded all offline songs to my iPhone, does it always play in offlime mode even I set my spotify online?

thomaschen
Casual Listener
Hi, I have downloaded all offline songs to my iPhone, does it always play in offlime mode even I set my spotify online?
2014-08-04 3:05:15 AM
2014-08-04 8:30:30 AM
MattSuda
Spotify Star
257 Views
2 replies
0 likes

257 Views
2 replies
0 likes

Cable to connect iPhone 5s to DAC for using Spotify on home system?

My problem is that I want to connect my iPhone to my DAC and play Spotify through that device rather than using my Macbook. I can find no cable that has a male lightning termination at the Macbook end and a printer termination (the type of USB cable ...

pingufreddy
Casual Listener
My problem is that I want to connect my iPhone to my DAC and play Spotify through that device rather than using my Macbook. I can find no cable that has a male lightning terminati...
2014-07-27 10:48:55 PM
2014-08-04 6:32:52 AM
adisib
Community Legend
1116 Views
4 replies
0 likes

1116 Views
4 replies
0 likes

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