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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30834 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95569 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1041 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293942 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123856 Views

19 replies

38 likes

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Resync in Extreme - are "Normal" files replaced (deleted)?

Basically what the subject says. I synced everything to my new phone on Normal, forgetting to tap "Extreme." I tapped Extreme and it offered to resync my stuff. Does doing this delete the "Normal" files? I know they're obviously gone in terms of play...

Roadie

Basically what the subject says. I synced everything to my new phone on Normal, forgetting to tap "Extreme." I tapped Extreme and it offered to resync my stuff. Does doing this delete the "Norma...

user-removed

Not applicable

523 Views

1 replies

0 likes

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Syncing songs through personal hotspot

So I saw this as a method for workaround around the idiotic requirement to use WiFi (I am not buying an expensive router just to sync a bunch of songs) for syncing songs. I enabled the hotspot and then connected the phone to the computer through an U...

Casual Listener

So I saw this as a method for workaround around the idiotic requirement to use WiFi (I am not buying an expensive router just to sync a bunch of songs) for syncing songs. I enabled the hotspot and th...

1497 Views

0 replies

0 likes

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Best Car Stereo for Spotify? (IOS)

HI there! I need a little advice for best car stereos for Spotify. I'd like to choose songs from the stereo screen (wirelessly) and not from my phone. Is that possible? Are there stereos that will do that? Thank you so much for your help

Newbie

HI there!   I need a little advice for best car stereos for Spotify. I'd like to choose songs from the stereo screen (wirelessly) and not from my phone. Is that possible? Are there stereos t...

655 Views

0 replies

0 likes

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Solved!! Where is the equalizer?

I have updated to the new version but still can't find the EQ section/button any ideas?

Regular

I have updated to the new version but still can't find the EQ section/button   any ideas?

munyez33

Regular

1619 Views

2 replies

0 likes

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  • 2 replies
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App is crashing continuously

Hi, I had a lot of trouble recently and it keeps going... Spotify App(ver 1.7.0.2390) is not working on an iPhone4s (7.1.2), sometimes it finally starts but the app is running very slowly and i can't change my song : makes the app crashing again. All...

Casual Listener

Hi,   I had a lot of trouble recently and it keeps going... Spotify App(ver 1.7.0.2390) is not working on an iPhone4s (7.1.2), sometimes it finally starts but the app is running very slowly ...

Richard

Community Legend

1856 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Purchased monthly subscription - isn't working

purchased a monthly subscription through iTunes account. Received email receipt of transaction, like one typically would when purchasing anything through iTunes Store, but my account still says "Free". Viewed my account online and it said the same th...

Newbie

purchased a monthly subscription through iTunes account. Received email receipt of transaction, like one typically would when purchasing anything through iTunes Store, but my account still says "Free...

680 Views

0 replies

0 likes

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Divider playlists on iOS

Hello,I've organizied my playlists in folders and split them alphabetical with dividers (using empty - playlists). On my MacBook desktop application the divider playlists are just working fine and helping me a lot, but in the iOS app I only see them ...

Newbie

Hello, I've organizied my playlists in folders and split them alphabetical with dividers (using empty - playlists). On my MacBook desktop application the divider playlists are just working fine ...

769 Views

0 replies

0 likes

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divider
iOS
iOS 8
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Solved!! iPhone App: Shuffle playback in spite of premium status?

Hi, even though I'm a premium user, the iPhone app all of the sudden changed to "shuffle playback". I tried deleting the app, logging in & out but it's still in shuffle mode. How can I change it? Best regards

Casual Listener

Hi,   even though I'm a premium user, the iPhone app all of the sudden changed to "shuffle playback". I tried deleting the app, logging in & out but it's still in shuffle mode.   ...

orangepick

Casual Listener

2359 Views

4 replies

0 likes

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Spotify freezes while playing

For month, after one of upgrades Spotify freezes while playing. Skipping to next song resumes. Its on my iphone 5s and my ipod touch 3g also.

Newbie

For month, after one of upgrades Spotify freezes while playing. Skipping to next song resumes. Its on my iphone 5s and my ipod touch 3g also. 

albasharu

Casual Listener

750 Views

1 replies

0 likes

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iOS mobile app crashes when syncing local files

Since the most recent update to the iOS mobile app, ver 1.7.0.2390, I have not been able to sync my local files to my device (Ipod 5G, ver 7.1.2). When I attempt to sync, over Wi-Fi, the app crashes every time. I have tried uninstalling/reinstalling ...

Music Fan

Since the most recent update to the iOS mobile app, ver 1.7.0.2390, I have not been able to sync my local files to my device (Ipod 5G, ver 7.1.2). When I attempt to sync, over Wi-Fi, the app crashes ...

meahtenoha

Spotify

663 Views

1 replies

0 likes

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iOS iPad - Spotify crashes when deleting a song from playlist

Spotify crashes when I attempt to delete a song from a playlist. It only happens when I am playing a (different) song from the playlist. If no music is playing, I can delete a song from the playlist with no problem.

Newbie

Spotify crashes when I attempt to delete a song from a playlist. It only happens when I am playing a (different) song from the playlist. If no music is playing, I can delete a song from the playlist ...

jeremygoh

Community Legend

736 Views

1 replies

0 likes

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Premium user - i can only use shuffle on my iPhone 5S

I am a premium user and i have only been able to use shuffle on my iPhone 5S for a while now - really anoying! It even says premium in the phone as well. It works fine when i just use it with my Sonos or with my computer etc. How do i fix this?

Newbie

I am a premium user and i have only been able to use shuffle on my iPhone 5S for a while now - really anoying!   It even says premium in the phone as well. It works fine when i just use it w...

380 Views

0 replies

0 likes

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Top lists of other countries are no longer available?

Dear All, One of the key value of Spotify which is advanced than iTune is the top lists of several countries such as UK, US, AU, etc. This shows people in the world wide what is currently hot and popular in another country. However, I didn't see thes...

Casual Listener

Dear All,   One of the key value of Spotify which is advanced than iTune is the top lists of several countries such as UK, US, AU, etc. This shows people in the world wide what is currently ...

549 Views

0 replies

0 likes

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Trouble With Danish language, it's only in english??? Please help to change. I want Danish in Spoti

I updated ny ipad mini 2 to iOS 8. And when i downloaded the Spotify app, it Was in english. I have tryed to set the language To Danish only. But it still keeps in the english, What to do? Please help

Newbie

I updated ny ipad mini 2 to iOS 8. And when i downloaded the Spotify app, it Was in english. I have tryed to set the language To Danish only. But it still keeps in the english, What to do? Please help

382 Views

0 replies

0 likes

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Cannot synchronize my playlists on iPhone

Hi, I have soptify premium. Installed on both Mac & iPhone. Mac works well. On iPhone, since 3-4 days ago, I cannot see my playlists anymore. It keeps saying "Loading..." and nothing shows. If you speak French, under Playlists / selection / is shows ...

Music Fan

Hi, I have soptify premium. Installed on both Mac & iPhone. Mac works well. On iPhone, since 3-4 days ago, I cannot see my playlists anymore. It keeps saying "Loading..." and nothing shows....

Inthesky

Music Fan

1215 Views

6 replies

0 likes

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Turning off Shuffle

I have Spotify Premium and I now can't seem to turn off shuffle on my playlist. Can you tell me how this is done? This seems to be an issue in every other release/update or so.

Newbie

I have Spotify Premium and I now can't seem to turn off shuffle on my playlist. Can you tell me how this is done? This seems to be an issue in every other release/update or so. 

451 Views

0 replies

0 likes

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Songs from My Library That Do Not Match

Through a series of events stemming from today's iOS 8 update which I won't go into, I was shocked to find that some of my playlists had not been complete in all the time I've had Spotify on my iPhone. Namely, the songs in a playlist that were from m...

Music Fan

Through a series of events stemming from today's iOS 8 update which I won't go into, I was shocked to find that some of my playlists had not been complete in all the time I've had Spotify on my iPhon...

977 Views

0 replies

0 likes

local files sync
playlist sync
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no sound

Hello, when i play any song on my i phone thu spotify there is no sound, it sometimes plays a song once then won't play any other, it looks like it is playing but there is no sound..it is nothing to do with the volume as i can play radio stations on ...

Newbie

Hello,    when i play any song on my i phone thu spotify there is no sound, it sometimes plays a song once then won't play any other, it looks like it is playing but there is no sound.....

638 Views

0 replies

1 likes

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How can I restrict a search to My Music?

Sometimes I want to find a song that I know is in My Music but I can only remember one or two words from the title (e.g. "love"). If I could restrict my search to, say, Songs within My Music, I could scan the search results and seeing the title would...

Visitor

Sometimes I want to find a song that I know is in My Music but I can only remember one or two words from the title (e.g. "love").  If I could restrict my search to, say, Songs within My Music, I...

455 Views

0 replies

0 likes

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