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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30835 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95570 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1042 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293942 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123856 Views

19 replies

38 likes

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  • 19 replies
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Album pages won't load

When I click on a particular album on and artist page or album page there has been about an 85% chance that it will not load. I've re-booted and this works for a couple of songs/records but soon enough it's not working again. I've deleted the app and...

Visitor

When I click on a particular album on and artist page or album page there has been about an 85% chance that it will not load. I've re-booted and this works for a couple of songs/records but soon enou...

dj_rojo

Casual Listener

2943 Views

1 replies

1 likes

album pages
load
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Playlists

Hi, I'm finding that when I make a playlist on my iPhone, its not available on my iPad. The only playlists I can see on the iPad are the ones that I've made on the PC. Does this make sense to anyone? How can I fix this so that my songs and playlists ...

Newbie

Hi, I'm finding that when I make a playlist on my iPhone, its not available on my iPad. The only playlists I can see on the iPad are the ones that I've made on the PC. Does this make sense to any...

Kloron

Newbie

586 Views

2 replies

0 likes

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Rising Issues

Recently, I'm sure most of us IOS users have gotten the u2 album. However, when I go to my local files on my iphone 4s it isnt anywhere to be found? Secondly, my playlists arent doing a good job at syncing with my computer and when I save them for of...

Visitor

Recently, I'm sure most of us IOS users have gotten the u2 album. However, when I go to my local files on my iphone 4s it isnt anywhere to be found? Secondly, my playlists arent doing a good job at s...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
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Ipad app does not start after last update

After the last update my spotify app does not open at all. I tried already do deinstall the app and reinstalled it. But no change at all.

Newbie

After the last update my spotify app does not open at all. I tried already do deinstall the app and reinstalled it. But no change at all.

675 Views

0 replies

0 likes

  • 675 Views
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got a new laptop now every single song is just on my phone and not on my new laptop

hey, i just bought a new laptop and downloaded spotify again, but when i log in right now all my songs are just delete and i have a big prob. But on my phone there are all my songs when i log in. I am frustrated right now. Thanks for help and sorry f...

Newbie

hey, i just bought a new laptop and downloaded spotify again, but when i log in right now all my songs are just delete and i have a big prob. But on my phone there are all my songs when i log in....

kbrooksc

Community Legend

490 Views

1 replies

0 likes

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  • 1 replies
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Opening Playlist in app

When I click on spotify logo in embedded playlist, it launches iphone safari, I have spotify installed, I click open and it launches app but playlist is NOt added. cannot find through search. What am I doing wrong to add playlist to app? Thanks.

Newbie

When I click on spotify logo in embedded playlist, it launches iphone safari, I have spotify installed, I click open and it launches app but playlist is NOt added. cannot find through search. What am...

jcos

Casual Listener

1481 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify Radio Playback

When using my iPhone with Spotify, when I queue a series of tracks it eventually stops and switches to 'Spotfiy Radio Playback' and deletes my queue. The songs never play, they are just on pause. It's really starting to get on my nerves now! Anyone h...

Newbie

When using my iPhone with Spotify, when I queue a series of tracks it eventually stops and switches to 'Spotfiy Radio Playback' and deletes my queue. The songs never play, they are just on pause. It'...

350 Views

0 replies

0 likes

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Spotify do not run anymore when i sync some playlists.

First, i sync my "Selection" Playlist. If i only do that, the app works fine. When i want to sync some playlist from folder (and subfolder) it works. All is synced. But, when I filter the to see only my synced playlists : 1 : i dont see all my synced...

Visitor

  First, i sync my "Selection" Playlist. If i only do that, the app works fine.   When i want to sync some playlist from folder (and subfolder) it works. All is synced.   But...

379 Views

0 replies

0 likes

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How to make my iTunes playlists appear again?

So, originally in your music - playlists, there's a iTunes tab with the little folder icon that has your playlist created on the iPhone music app right? I accidentally deleted that and now I can't make it appear again. Any ideas?

Newbie

So, originally in your music - playlists, there's a iTunes tab with the little folder icon that has your playlist created on the iPhone music app right? I accidentally deleted that and now I can't ma...

395 Views

0 replies

0 likes

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Ipod not showing up in Devices when connecting by USB cable - Claims WiFi

Having had Spotify Premium for some years - I recently bougth an Ipod Touch 16Gb - when trying to connct to the computer via USB, it for some reason claims to connect to Wifi to show up under devices - why is this ? - should it not be sufficent to co...

Casual Listener

Having had Spotify Premium for some years - I recently bougth an Ipod Touch 16Gb - when trying to connct to the computer via USB, it for some reason claims to connect to Wifi to show up und...

glampunker

Casual Listener

1182 Views

3 replies

0 likes

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Need recommendations on car stereo/head unit (iPhone)

I'm in the process of selling and getting a new car but am unsure how long it will take... so I'm looking at upgrading the head unit in the car I'll be using in the mean time. Ideally, I'd like to minimize cost on this since it's entirely possible I'...

Newbie

I'm in the process of selling and getting a new car but am unsure how long it will take... so I'm looking at upgrading the head unit in the car I'll be using in the mean time. Ideally, I'd like to mi...

585 Views

0 replies

0 likes

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Ipod Touch - USB or WiFi

Is it possible to synch to Spotify on Ipod Touch by using only USB connection - not using WiFi ?

Casual Listener

Is it possible to synch to Spotify on Ipod Touch by using only USB connection - not using WiFi ?

MattSuda

Spotify Star

903 Views

2 replies

0 likes

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Spotify crashes as soon as it opens iphone

my spotify opens for about 5 seconds, on average, just the green logo page, or 3 white loading dots, sometimes i'll get a flash of the main screen but then it always crashes and takes me back to the main page on my iphone. i've deleted it and re down...

Newbie

my spotify opens for about 5 seconds, on average, just the green logo page, or 3 white loading dots, sometimes i'll get a flash of the main screen but then it always crashes and takes me back to the ...

710 Views

0 replies

2 likes

  • 710 Views
  • 0 replies
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Song change feedback sounds missing

The notification beeps are no longer playing on song change on my iphone. i disabled and reenabled the option and restarted the app but it's had no effect. Was this removed intentionally or a bug?

Casual Listener

The notification beeps are no longer playing on song change on my iphone. i disabled and reenabled the option and restarted the app but it's had no effect. Was this removed intentionally or a bug?

jeremygoh

Community Legend

2151 Views

1 replies

1 likes

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  • 1 replies
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Premiun service problem

I have a premium service but I can only play when I'm connected to wifi. I have an iPhone 4 and an unlimited internet data service. At first I could connect without problems, but two months ago only reproduce the lists are enabled for offline. What s...

Newbie

I have a premium service but I can only play when I'm connected to wifi. I have an iPhone 4 and an unlimited internet data service. At first I could connect without problems, but two months ago only ...

jeremygoh

Community Legend

471 Views

1 replies

0 likes

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  • 1 replies
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Songs not listed on album on Spotify app

I found out an album on internet; when I click open on spotify, in the app there are no songs listed.For instance:https://spotify.com/?_ga=1.244191493.1292153873.1410817243Can you explain me why?Thank you.

Newbie

I found out an album on internet; when I click open on spotify, in the app there are no songs listed. For instance: https://spotify.com/?_ga=1.244191493.1292153873.1410817243 Can you explain m...

jeremygoh

Community Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Music is not showing up

My Spotify app on my iPhone 4S is not displaying any of my playlists. "Local Files" and "Starred" appear, however will not load any of the songs. Under my "saved songs" only one is listed. I have the app installed on my iPhone 5S, and it works just f...

Newbie

My Spotify app on my iPhone 4S is not displaying any of my playlists.  "Local Files" and "Starred" appear, however will not load any of the songs.  Under my "saved songs" only one is listed...

kbrooksc

Community Legend

1318 Views

1 replies

0 likes

freeze
no music
no saved songs
no sound
Not showing up
playlists gone
slow
  • 1318 Views
  • 1 replies
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Much space locally

Hi,Why does Spotify free take up so much space on my Iphone and Ipad, over 400 and 600MB. I have no music saved locally. Regards,John

Newbie

Hi, Why does Spotify free take up so much space on my Iphone and Ipad, over 400 and 600MB. I have no music saved locally. Regards, John

dinomight

Spotify Star

708 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Will not sync!

A while ago I had purchased an album off of iTunes due to it not being on Spotify at the time, I had synced but the files were weird becuase it was iTunes. They wouldn't even play on my computer. Recently, the album (Rascal Flatts: Rewind if it makes...

Regular

A while ago I had purchased an album off of iTunes due to it not being on Spotify at the time, I had synced but the files were weird becuase it was iTunes. They wouldn't even play on my computer. Rec...

lonsjosephk

Regular

988 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes