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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37289 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102884 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1315 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299232 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125908 Views

19 replies

38 likes

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Solved!! iPhone App: Shuffle playback in spite of premium status?

Hi, even though I'm a premium user, the iPhone app all of the sudden changed to "shuffle playback". I tried deleting the app, logging in & out but it's still in shuffle mode. How can I change it? Best regards

Casual Listener

Hi,   even though I'm a premium user, the iPhone app all of the sudden changed to "shuffle playback". I tried deleting the app, logging in & out but it's still in shuffle mode.   ...

orangepick

Casual Listener

2391 Views

4 replies

0 likes

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Spotify freezes while playing

For month, after one of upgrades Spotify freezes while playing. Skipping to next song resumes. Its on my iphone 5s and my ipod touch 3g also.

Newbie

For month, after one of upgrades Spotify freezes while playing. Skipping to next song resumes. Its on my iphone 5s and my ipod touch 3g also. 

albasharu

Casual Listener

764 Views

1 replies

0 likes

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  • 1 replies
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iOS mobile app crashes when syncing local files

Since the most recent update to the iOS mobile app, ver 1.7.0.2390, I have not been able to sync my local files to my device (Ipod 5G, ver 7.1.2). When I attempt to sync, over Wi-Fi, the app crashes every time. I have tried uninstalling/reinstalling ...

Music Fan

Since the most recent update to the iOS mobile app, ver 1.7.0.2390, I have not been able to sync my local files to my device (Ipod 5G, ver 7.1.2). When I attempt to sync, over Wi-Fi, the app crashes ...

meahtenoha

Spotify

693 Views

1 replies

0 likes

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iOS iPad - Spotify crashes when deleting a song from playlist

Spotify crashes when I attempt to delete a song from a playlist. It only happens when I am playing a (different) song from the playlist. If no music is playing, I can delete a song from the playlist with no problem.

Newbie

Spotify crashes when I attempt to delete a song from a playlist. It only happens when I am playing a (different) song from the playlist. If no music is playing, I can delete a song from the playlist ...

jeremygoh

Community Legend

744 Views

1 replies

0 likes

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Premium user - i can only use shuffle on my iPhone 5S

I am a premium user and i have only been able to use shuffle on my iPhone 5S for a while now - really anoying! It even says premium in the phone as well. It works fine when i just use it with my Sonos or with my computer etc. How do i fix this?

Newbie

I am a premium user and i have only been able to use shuffle on my iPhone 5S for a while now - really anoying!   It even says premium in the phone as well. It works fine when i just use it w...

385 Views

0 replies

0 likes

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Top lists of other countries are no longer available?

Dear All, One of the key value of Spotify which is advanced than iTune is the top lists of several countries such as UK, US, AU, etc. This shows people in the world wide what is currently hot and popular in another country. However, I didn't see thes...

Casual Listener

Dear All,   One of the key value of Spotify which is advanced than iTune is the top lists of several countries such as UK, US, AU, etc. This shows people in the world wide what is currently ...

565 Views

0 replies

0 likes

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Trouble With Danish language, it's only in english??? Please help to change. I want Danish in Spoti

I updated ny ipad mini 2 to iOS 8. And when i downloaded the Spotify app, it Was in english. I have tryed to set the language To Danish only. But it still keeps in the english, What to do? Please help

Newbie

I updated ny ipad mini 2 to iOS 8. And when i downloaded the Spotify app, it Was in english. I have tryed to set the language To Danish only. But it still keeps in the english, What to do? Please help

396 Views

0 replies

0 likes

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Cannot synchronize my playlists on iPhone

Hi, I have soptify premium. Installed on both Mac & iPhone. Mac works well. On iPhone, since 3-4 days ago, I cannot see my playlists anymore. It keeps saying "Loading..." and nothing shows. If you speak French, under Playlists / selection / is shows ...

Music Fan

Hi, I have soptify premium. Installed on both Mac & iPhone. Mac works well. On iPhone, since 3-4 days ago, I cannot see my playlists anymore. It keeps saying "Loading..." and nothing shows....

Inthesky

Music Fan

1248 Views

6 replies

0 likes

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Turning off Shuffle

I have Spotify Premium and I now can't seem to turn off shuffle on my playlist. Can you tell me how this is done? This seems to be an issue in every other release/update or so.

Newbie

I have Spotify Premium and I now can't seem to turn off shuffle on my playlist. Can you tell me how this is done? This seems to be an issue in every other release/update or so. 

469 Views

0 replies

0 likes

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Songs from My Library That Do Not Match

Through a series of events stemming from today's iOS 8 update which I won't go into, I was shocked to find that some of my playlists had not been complete in all the time I've had Spotify on my iPhone. Namely, the songs in a playlist that were from m...

Music Fan

Through a series of events stemming from today's iOS 8 update which I won't go into, I was shocked to find that some of my playlists had not been complete in all the time I've had Spotify on my iPhon...

992 Views

0 replies

0 likes

local files sync
playlist sync
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no sound

Hello, when i play any song on my i phone thu spotify there is no sound, it sometimes plays a song once then won't play any other, it looks like it is playing but there is no sound..it is nothing to do with the volume as i can play radio stations on ...

Newbie

Hello,    when i play any song on my i phone thu spotify there is no sound, it sometimes plays a song once then won't play any other, it looks like it is playing but there is no sound.....

653 Views

0 replies

1 likes

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How can I restrict a search to My Music?

Sometimes I want to find a song that I know is in My Music but I can only remember one or two words from the title (e.g. "love"). If I could restrict my search to, say, Songs within My Music, I could scan the search results and seeing the title would...

Visitor

Sometimes I want to find a song that I know is in My Music but I can only remember one or two words from the title (e.g. "love").  If I could restrict my search to, say, Songs within My Music, I...

459 Views

0 replies

0 likes

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Album pages won't load

When I click on a particular album on and artist page or album page there has been about an 85% chance that it will not load. I've re-booted and this works for a couple of songs/records but soon enough it's not working again. I've deleted the app and...

Visitor

When I click on a particular album on and artist page or album page there has been about an 85% chance that it will not load. I've re-booted and this works for a couple of songs/records but soon enou...

dj_rojo

Casual Listener

2958 Views

1 replies

1 likes

album pages
load
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Playlists

Hi, I'm finding that when I make a playlist on my iPhone, its not available on my iPad. The only playlists I can see on the iPad are the ones that I've made on the PC. Does this make sense to anyone? How can I fix this so that my songs and playlists ...

Newbie

Hi, I'm finding that when I make a playlist on my iPhone, its not available on my iPad. The only playlists I can see on the iPad are the ones that I've made on the PC. Does this make sense to any...

Kloron

Newbie

607 Views

2 replies

0 likes

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Rising Issues

Recently, I'm sure most of us IOS users have gotten the u2 album. However, when I go to my local files on my iphone 4s it isnt anywhere to be found? Secondly, my playlists arent doing a good job at syncing with my computer and when I save them for of...

Visitor

Recently, I'm sure most of us IOS users have gotten the u2 album. However, when I go to my local files on my iphone 4s it isnt anywhere to be found? Secondly, my playlists arent doing a good job at s...

324 Views

0 replies

0 likes

  • 324 Views
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Ipad app does not start after last update

After the last update my spotify app does not open at all. I tried already do deinstall the app and reinstalled it. But no change at all.

Newbie

After the last update my spotify app does not open at all. I tried already do deinstall the app and reinstalled it. But no change at all.

686 Views

0 replies

0 likes

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got a new laptop now every single song is just on my phone and not on my new laptop

hey, i just bought a new laptop and downloaded spotify again, but when i log in right now all my songs are just delete and i have a big prob. But on my phone there are all my songs when i log in. I am frustrated right now. Thanks for help and sorry f...

Newbie

hey, i just bought a new laptop and downloaded spotify again, but when i log in right now all my songs are just delete and i have a big prob. But on my phone there are all my songs when i log in....

kbrooksc

Community Legend

498 Views

1 replies

0 likes

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Opening Playlist in app

When I click on spotify logo in embedded playlist, it launches iphone safari, I have spotify installed, I click open and it launches app but playlist is NOt added. cannot find through search. What am I doing wrong to add playlist to app? Thanks.

Newbie

When I click on spotify logo in embedded playlist, it launches iphone safari, I have spotify installed, I click open and it launches app but playlist is NOt added. cannot find through search. What am...

jcos

Casual Listener

1491 Views

1 replies

1 likes

  • 1491 Views
  • 1 replies
  • 1 likes