Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227532 Views

53 replies

13 likes

  • 227532 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152126 Views

507 replies

108 likes

  • 152126 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Spotify Star

Rastereyes

Casual Listener

106452 Views

19 replies

38 likes

  • 106452 Views
  • 19 replies
  • 38 likes

App Still "Phantom Plays" Music After Disconnecting from Device?

This is a weird thing I'm seeing and I'll try to explain best I can. It only seems to happen when I'm playing audio through another device, like a little desk speaker via Lightening dock or my car via bluetooth. (Not 100% sure on any more specific sc...

Music Fan

This is a weird thing I'm seeing and I'll try to explain best I can.  It only seems to happen when I'm playing audio through another device, like a little desk speaker via Lightening dock or my ...

BenjaminP

Music Fan

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Syncing playlists with ipod nano

I have an older nano and i have a spotify premium account. I fallowed the steps to sync the playlist and it wil sync local files but any of the playlist I have created will not sync? Any way I can get arount this?

Newbie

I have an older nano and i have a spotify premium account. I fallowed the steps to sync the playlist and it wil sync local files but any of the playlist I have created will not sync? Any way I can ge...

Peter__

Community Legend

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Solved!! Organizing songs in playlists on Iphone app

On the PC app, you are able to sort songs in a playlist in a number of ways, including by artist, album, date added etc. Is there any way of doing this on the Iphone app? Its so irritating having to scroll down through 1000s of song to get to the one...

Newbie

On the PC app, you are able to sort songs in a playlist in a number of ways, including by artist, album, date added etc. Is there any way of doing this on the Iphone app? Its so irritating having to ...

Peter__

Community Legend

1486 Views

1 replies

0 likes

  • 1486 Views
  • 1 replies
  • 0 likes

Solved!! New Releases

Hi, since i guess 4 weeks my 'new' releases doesn't update anymore. Reinstalling the app did not work. Update Spotify did not work.. Please can someone help me? iPhone 5S Latest iOS Latest version Spotify Wow or is https://play.spotify.com/album/7zBQ...

Music Fan

Hi, since i guess 4 weeks my 'new' releases doesn't update anymore. Reinstalling the app did not work. Update Spotify did not work.. Please can someone help me?    iPhone 5S Latest iO...

sellinglennon

Music Fan

3823 Views

18 replies

0 likes

  • 3823 Views
  • 18 replies
  • 0 likes

iPod Touch: scrobbling to Lastfm when offline

Hi, I have a problem with Spotify on my iPod Touch. That is, I don't really know if it's a bug, or just that I'm expecting too much. Anyway. I remember that there used to be some feature in the Lastfm app for the iPod Touch that made that you could l...

Newbie

Hi, I have a problem with Spotify on my iPod Touch. That is, I don't really know if it's a bug, or just that I'm expecting too much. Anyway. I remember that there used to be some feature in the Lastf...

Peter__

Community Legend

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

iPad App Playback freezing

When I try to play a playlist on my iPad I can only get through 1.5 to 2 songs and then it stops playing mid-song. I can't advance to the next one or play the current track. I have updaged the iPad software, updaged the Spotify App, deleted the app a...

Casual Listener

When I try to play a playlist on my iPad I can only get through 1.5 to 2 songs and then it stops playing mid-song.  I can't advance to the next one or play the current track.    I ...

claritywireless

Casual Listener

895 Views

3 replies

0 likes

  • 895 Views
  • 3 replies
  • 0 likes

Not been able to put songs for off line

iPhone 5's App keeps playing up and it won't let me Put albums to offline

Casual Listener

iPhone 5's App keeps playing up and it won't let me Put albums to offline

Mark123456789

Casual Listener

537 Views

3 replies

0 likes

  • 537 Views
  • 3 replies
  • 0 likes

iPhone 5c won't log in

I went through all the steps it mentioned as a possible fix for my problem and it didn't work. I made a playlist ( starred ) and when I try to play it offline it tells me I have to sign up for premium to do so. I click the link to do it and it says s...

Newbie

I went through all the steps it mentioned as a possible fix for my problem and it didn't work. I made a playlist ( starred ) and when I try to play it offline it tells me I have to sign up for premiu...

Rodrigo

Community Legend

810 Views

2 replies

0 likes

  • 810 Views
  • 2 replies
  • 0 likes

Solved!! Whole album adding to playlist

Modes anyone know why when I'm adding a single track to my playlist it is adding the entire album that the single comes from? It's very annoying! Thanks

Regular

Modes anyone know why when I'm adding a single track to my playlist it is adding the entire album that the single comes from? It's very annoying! Thanks

Braggy1234

Regular

5247 Views

9 replies

0 likes

  • 5247 Views
  • 9 replies
  • 0 likes

ALL of my playlists have disappeared!!!

Hi everyone,I'm a little concerned as I opened up my spotify one day to find all of my playlists (apart from songs I've starred) had gone! Even playlists I just followed. I then realised that the payment hadn't come out of my account yet and I then p...

Casual Listener

Hi everyone, I'm a little concerned as I opened up my spotify one day to find all of my playlists (apart from songs I've starred) had gone! Even playlists I just followed. I then realised that the...

mcmahon_96

Casual Listener

687 Views

4 replies

0 likes

  • 687 Views
  • 4 replies
  • 0 likes

is Spotify working with the new iOS 8?

Does anyone use spotify with the development version iOS 8? Is it working? Thanks for your help Kind Regards Twining85

Newbie

Does anyone use spotify with the development version iOS 8? Is it working? Thanks for your help   Kind Regards Twining85

user-removed

Not applicable

5207 Views

31 replies

1 likes

  • 5207 Views
  • 31 replies
  • 1 likes

Sorting albums by Artist

Is there anyway to sort albums by Artist rather than album name on iOS? It's driving me totally insane having to remember what an album is called (especially with 200+ albums).. Is this a feature or am I just wishing and hoping?

Casual Listener

Is there anyway to sort albums by Artist rather than album name on iOS? It's driving me totally insane having to remember what an album is called (especially with 200+ albums).. Is this a fea...

blake

Community Legend

1068 Views

4 replies

0 likes

  • 1068 Views
  • 4 replies
  • 0 likes

Solved!! Adding local files to new songs feature

Hello, new to the forum. The songs feature seems to be a step in the right direction, however what is holding this feature back is the inability to add local files into the mix. Some of the music I listen to do not put their music on spotify, which I...

Casual Listener

Hello, new to the forum.   The songs feature seems to be a step in the right direction, however what is holding this feature back is the inability to add local files into the mix.  &n...

Thjoseph

Newbie

1681 Views

3 replies

1 likes

local files
Music not saving
Spotify
Your Music
  • 1681 Views
  • 3 replies
  • 1 likes

Can't see album art

Hi there! I am a premium user. I can't seem to see the album art of the song I'm playing. This has become quite a problem because I wouldn't know what album is playing. This happens to most of the songs I'm playing, I can only see it to some of the s...

Casual Listener

Hi there! I am a premium user. I can't seem to see the album art of the song I'm playing. This has become quite a problem because I wouldn't know what album is playing. This happens to most of the ...

Peter__

Community Legend

1617 Views

1 replies

0 likes

  • 1617 Views
  • 1 replies
  • 0 likes

Save position in different playlists

Hi! Is it possible to save multiple playlist positions? For example: If I listen to a playlist A and switch to a playlist B. Is it possible to save the position within playlist A? Because if I switch back from B to A, I'll always have to search for m...

Newbie

Hi!   Is it possible to save multiple playlist positions? For example: If I listen to a playlist A and switch to a playlist B. Is it possible to save the position within playlist A? Because ...

okxoliverkoenig

Newbie

3639 Views

6 replies

18 likes

  • 3639 Views
  • 6 replies
  • 18 likes

album photo

Hi, I'm a premium user, in my iphone when I'm offline the album photos don't appear.... I think is a big problem. Thanks.

Casual Listener

Hi, I'm a premium user, in my iphone when I'm offline the album photos don't appear.... I think is a big problem. Thanks.  

Eduzr

Casual Listener

794 Views

2 replies

1 likes

  • 794 Views
  • 2 replies
  • 1 likes

Music searches don't show songs already in My Songs

When I search for songs on Spotify on my computer, songs I have already added to my songs show that I have not added them to my songs. When I add this music, it adds duplicate songs into my songs. Has anyone else had this problem? I know I added all ...

Casual Listener

When I search for songs on Spotify on my computer, songs I have already added to my songs show that I have not added them to my songs. When I add this music, it adds duplicate songs into my songs. Ha...

bgtre

Casual Listener

847 Views

1 replies

0 likes

  • 847 Views
  • 1 replies
  • 0 likes

Spotify Slow on iOS ( Video )

Spotify has been super slow since the not well planned release that Spotify (at least) apologized for on their app update.Ever since this then it has not been as bad as that release (sometime in April, I believe release 1.0.x), but has still been unb...

Casual Listener

Spotify has been super slow since the not well planned release that Spotify (at least) apologized for on their app update. Ever since this then it has not been as bad as that release (sometime in ...

jeremygoh

Community Legend

3584 Views

10 replies

2 likes

bug
buggy
iOS
ipod
slow sync
  • 3584 Views
  • 10 replies
  • 2 likes

Perhaps They've Forgotten They Haven't Updated the iPad Yet?....

I know sarcasm is considered the lowest form of wit but this is getting ridiculous. Great new feature in the latest update.....Oh wait I don't have a'Songs' tab...Glad I prepaid for a 12 month premium service ..... That won't happen again.

Casual Listener

I know sarcasm is considered the lowest form of wit but this is getting ridiculous. Great new feature in the latest update.....Oh wait I don't have a'Songs' tab... Glad I prepaid for a 12 month pr...

user-removed

Not applicable

520 Views

2 replies

0 likes

  • 520 Views
  • 2 replies
  • 0 likes