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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 74663 Views
  • 16 replies
  • 37 likes
  • 74663 Views
  • 16 replies
  • 37 likes

Solved!! Hi. Playing simultaneous offline playlists on two devices

Is this possible with Premium? I want to be able to use my Premium account (if I sign up to the rather hefty monthly fee) for two devices at the same time. I understand you cannot use it on two devices if you are streaming but what about purely Offli...

  • Casual Listener
  • Is this possible with Premium? I want to be able to use my Premium account (if I sign up to the rather hefty monthly fee) for two devices at the same time. I understand you cannot use it on two devic...
  • kbrooksc
  • Community Legend
  • 857 Views
  • 3 replies
  • 0 likes
  • 857 Views
  • 3 replies
  • 0 likes

Solved!! artist shuffle

I've noticed recently that when you shuffle play an artist it generally isn't randomizing their entire catalog. I skipped through Alicia Keys for instance on shuffle and it repeated several tracks a handful of times while others weren't even queued. ...

  • Regular
  • I've noticed recently that when you shuffle play an artist it generally isn't randomizing their entire catalog.  I skipped through Alicia Keys for instance on shuffle and it repeated severa...
  • jeremygoh
  • Community Legend
  • 1306 Views
  • 5 replies
  • 0 likes
  • 1306 Views
  • 5 replies
  • 0 likes

Cannot see my saved songs and albums in my iphone

Hi, I can´t find anyone in the forum with the same problem... I've been using for months the saved songs/albums features both in my laptop and iphone 4, also using the offline listening for the phone... But today, all my saved songs and albums have d...

  • Casual Listener
  • Hi,   I can´t find anyone in the forum with the same problem... I've been using for months the saved songs/albums features both in my laptop and iphone 4, also using the offline listeni...
  • jeremygoh
  • Community Legend
  • 4570 Views
  • 3 replies
  • 0 likes
  • iphone
    save album
  • 4570 Views
  • 3 replies
  • 0 likes

Offline mode sync error

I have 4.7 GB available and my songs will not sync for offline mode. None of which are local files . Online mode works fine . Please can someone help.

  • Casual Listener
  • I have 4.7 GB available and my songs will not sync for offline mode. None of which are local files . Online mode works fine . Please can someone help.
  • Mrcek12
  • Casual Listener
  • 443 Views
  • 2 replies
  • 0 likes
  • 443 Views
  • 2 replies
  • 0 likes

Solved!! Display/Search option inside own music/playlists

Since I moved from iTunes to spotify as my main music source, I transfered all my playlist into the spotify app. So far - so good. However, sometimes I wish to listen to a certain album/song/artist and then .... then what? I simply can not find an op...

  • Casual Listener
  • Since I moved from iTunes to spotify as my main music source, I transfered all my playlist into the spotify app. So far - so good. However, sometimes I wish to listen to a certain album/song/artist...
  • CB89
  • Casual Listener
  • 582 Views
  • 2 replies
  • 0 likes
  • 582 Views
  • 2 replies
  • 0 likes

spotify made iphone reboot

i have a iphone 3gs ios 6.1.6 was listening and useing safari and it made the iphone reboot to apple logo for some reason.

  • Casual Listener
  • i have a iphone 3gs ios 6.1.6 was listening and useing safari and it made the iphone reboot to apple logo for some reason.
  • jeremygoh
  • Community Legend
  • 1107 Views
  • 7 replies
  • 0 likes
  • 1107 Views
  • 7 replies
  • 0 likes

Problems with free shuffle play on iphone

Hi, I've recently downloaded spotify on my iphone, however I'm having troble getting any music to play. It's my understanding that with the free version you can steam any music using the 'shuffle play button', however no matter what artist, playlist ...

  • Newbie
  • Hi,   I've recently downloaded spotify on my iphone, however I'm having troble getting any music to play. It's my understanding that with the free version you can steam any music using the '...
  • jeremygoh
  • Community Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Adieu buggy premium account

Read a zillion threads here (including the big ios offline issue - stickie) to no avail.Been premium for a few months.A few times spotify crashed on iphone and logs you out. When moments later you log back in, all playlists are there, available offli...

  • Casual Listener
  • Read a zillion threads here (including the big ios offline issue - stickie) to no avail. Been premium for a few months. A few times spotify crashed on iphone and logs you out. When moments later yo...
  • jeremygoh
  • Community Legend
  • 462 Views
  • 3 replies
  • 0 likes
  • 462 Views
  • 3 replies
  • 0 likes

Songs will not play

Since friday afternoon (8/8/14) songs will not play on my Iphone 5. They won't load, or they'll play for 1 second and then stop. Sometimes skipping around will get it to start but then the songs stop again. Does it on all songs regardless of online/o...

  • Regular
  • Since friday afternoon (8/8/14) songs will not play on my Iphone 5. They won't load, or they'll play for 1 second and then stop. Sometimes skipping around will get it to start but then the songs stop...
  • pegeseus
  • Casual Listener
  • 4860 Views
  • 9 replies
  • 0 likes
  • 4860 Views
  • 9 replies
  • 0 likes

Account

I upgraded to premium. Why am I still on the free trial?

  • Newbie
  • I upgraded to premium. Why am I still on the free trial?
  • kbrooksc
  • Community Legend
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Solved!! Discover recommendations not based on followed users

On my iPhone spotify app, on the discover tab----&gt;<br>I USED to get recommendations based on the music of the users I am following. That has stopped and an app reinstall does not fix it. I haven't found this issue reported on spotify or the rest o...

  • Music Fan
  • On my iPhone spotify app, on the discover tab----&amp;gt;&lt;br&gt;I USED to get recommendations based on the music of the users I am following. That has stopped and an app reinstall does...
  • Davemcq
  • Music Fan
  • 901 Views
  • 3 replies
  • 0 likes
  • follow
    iphone
  • 901 Views
  • 3 replies
  • 0 likes

How to get premium if you live in Canada?

I finally got the app and loving it so much! unfortunately I cant buy premium service because I am in Canada. How do you pay premium using your itunes balance? or through the app?

  • Visitor
  • I finally got the app and loving it so much! unfortunately I cant buy premium service because I am in Canada. How do you pay premium using your itunes balance? or through the app?
  • jeremygoh
  • Community Legend
  • 4594 Views
  • 13 replies
  • 0 likes
  • 4594 Views
  • 13 replies
  • 0 likes

iOS Push Notifications Not Received

Hello.I am not receiving any push notifications, nor have I ever from the Spotify app. I'm a Spotify premium account holder, in the US, on an iPhone 5 with the app installed.I've checked Settings/ Notifications/ Push Notifications/ all toggled "On", ...

  • Regular
  • Hello. I am not receiving any push notifications, nor have I ever from the Spotify app. I'm a Spotify premium account holder, in the US, on an iPhone 5 with the app installed. I've checked Sett...
  • jeremygoh
  • Community Legend
  • 1430 Views
  • 1 replies
  • 0 likes
  • apple
    Apple iPhone app
    iphone 5
  • 1430 Views
  • 1 replies
  • 0 likes

Discover option doesnt work!! Why??

Discover are crashed, When u select something only show a black window. With ... I'm feel happy at monday and i want play happy list but i cant !! Lol

  • Casual Listener
  • Discover are crashed, When u select something only show a black window. With ... I'm feel happy at monday and i want play happy list but i cant !! Lol
  • jeremygoh
  • Community Legend
  • 683 Views
  • 3 replies
  • 0 likes
  • 683 Views
  • 3 replies
  • 0 likes

Listening to my computer's local files on my mobile app

Hello, I am trying to move all my iTunes songs into Spotify, so I can stop using iTunes. I've created playlists in iTunes and have transferred them over to Spotify (on my laptop). Now, I can listen to all of the music on the computer, which is cool. ...

  • Newbie
  • Hello,    I am trying to move all my iTunes songs into Spotify, so I can stop using iTunes. I've created playlists in iTunes and have transferred them over to Spotify (on my laptop...
  • jeremygoh
  • Community Legend
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes

How to Sync updated play list with Wifi

I have a play list on an ipod touch at my pub. I updated the playlist at home from my phone, but when I tried to update the ipod after added over 400 tracks, the tracks won't re-sync again. Is there anyway to do it? I'm connected to Wifi

  • Newbie
  • I have a play list on an ipod touch at my pub. I updated the playlist at home from my phone, but when I tried to update the ipod after added over 400 tracks, the tracks won't re-sync again. Is th...
  • jeremygoh
  • Community Legend
  • 527 Views
  • 1 replies
  • 0 likes
  • 527 Views
  • 1 replies
  • 0 likes

Iphone 5

I have noticed that when I listen to music every so often . The tracks just freeze , to fix this I have to advance the track or if I fast dorward the song and rewind it it starts to play the song then. I reinstalling spotify and relaunched my list an...

  • Music Fan
  • I have noticed that when I listen to music every so often . The tracks just freeze , to fix this I have to advance the track or if I fast dorward the song and rewind it it starts to play the song the...
  • jeremygoh
  • Community Legend
  • 369 Views
  • 3 replies
  • 0 likes
  • 369 Views
  • 3 replies
  • 0 likes

My information disappeared after downloading the app on my macbook

Ive had Spotify since february and have entered alot of songs into "My Music" category. Recently I downloaded the app on my Macbook and logged in. None of my information was there. My playlists, music and radios were all missing. I tried to look on m...

  • Newbie
  • Ive had Spotify since february and have entered alot of songs into "My Music" category. Recently I downloaded the app on my Macbook and logged in. None of my information was there. My playlists, musi...
  • jeremygoh
  • Community Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Spotify Mobile for Canadian Users??

Hello, I recently tried downloading the Spotify app for Mobile devices (for my iPhone) from the Apple AppStore. However, my AppleID was declined since the Mobile app is not available in Canada. As such, I would like to upgrade to premium -- but befor...

  • Newbie
  • Hello,   I recently tried downloading the Spotify app for Mobile devices (for my iPhone) from the Apple AppStore. However, my AppleID was declined since the Mobile app is not available in Ca...
  • jeremygoh
  • Community Legend
  • 7686 Views
  • 7 replies
  • 1 likes
  • 7686 Views
  • 7 replies
  • 1 likes

I'm having issues syncing playlists

i have 30gb free on my phone. I go to sync a 500 song playlist, but only like 150 songs actually get the green download circle thing. The other 350 songs are not already synced on another playlist, why won't they sync??

  • Casual Listener
  • i have 30gb free on my phone. I go to sync a 500 song playlist, but only like 150 songs actually get the green download circle thing. The other 350 songs are not already synced on another playlist, w...
  • jeremygoh
  • Community Legend
  • 376 Views
  • 2 replies
  • 0 likes
  • 376 Views
  • 2 replies
  • 0 likes