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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30825 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95555 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1041 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293938 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123856 Views

19 replies

38 likes

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Solved!! Report your crashing spotify iphone app here

This thread is an attempt to capture how many people are experiencing problems with the spotify iphone app. If you are experiencing regular crashing problems with the iphone spotify app, please write which iphone model you have, which IOS and which v...

Regular

This thread is an attempt to capture how many people are experiencing problems with the spotify iphone app.   If you are experiencing regular crashing problems with the iphone spotify app, p...

meahtenoha

Spotify

43910 Views

129 replies

5 likes

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Playlists disappeared on iphone

Hi! I'm using Spotify on my computer as well as my iphone. Now it seems like all my playlists have disappeared from Spotify on iPhone. When I log in on my computer though, they are all there. I have tried logging out and back in - no change. I tried ...

Newbie

Hi! I'm using Spotify on my computer as well as my iphone. Now it seems like all my playlists have disappeared from Spotify on iPhone. When I log in on my computer though, they are all there. I hav...

474 Views

0 replies

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Solved!! Spotify Connect For Desktop App

My iPhone will not show the name of my laptop onder the connect section. So therefore i cannot control it wirelessly from my iPhone. it is under the same wifi and on my laptop it shows my device but on my phone it does not. How can i Fix this?

Newbie

My iPhone will not show the name of my laptop onder the connect section. So therefore i cannot control it wirelessly from my iPhone. it is under the same wifi and on my laptop it shows my device but ...

MattSuda

Spotify Star

880 Views

1 replies

0 likes

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Problem on iPod touch - stop playing, can't sync and not detected by Spotify on MacOSX

Hello, When I`m using my iPod touch on a SoundDock, songs don`t start playing, only after seeking the song, the sound starts. After 50% of the song, the sound stops, but it is still playing. Even when pausing and resuming, the sound don`t come out. T...

Casual Listener

Hello,          When I`m using my iPod touch on a SoundDock, songs don`t start playing, only after seeking the song, the sound starts. After 50% of the song, the sound st...

565 Views

0 replies

0 likes

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iOS App is absolutely worthless.

Four issues that plague the latest few updates that make me want to switch to Rdio: 1. App stuck on Shuffle. Only way to resolve this is to delete and reinstall the App. 2. What happened to the album subdivision in saved Artists? Now under each artis...

Newbie

Four issues that plague the latest few updates that make me want to switch to Rdio: 1. App stuck on Shuffle. Only way to resolve this is to delete and reinstall the App. 2. What happened to the a...

387 Views

0 replies

0 likes

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iPhone Not Being Detected By Devices

Hi everyone. I purchased Premium Spotify yesterday with the student discount. I downloaded the Spotify application on both my MacBook Pro and my iPhone. I tried to sync my phone on spotify to get all my music on my phone, but my iPhone won't detect u...

Newbie

Hi everyone. I purchased Premium Spotify yesterday with the student discount. I downloaded the Spotify application on both my MacBook Pro and my iPhone. I tried to sync my phone on spotify to get all...

401 Views

0 replies

0 likes

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app crashing

the last update meant that i cant accsess the app without it crashing. its not just me having this problem. ive tried everything thats been said reinstalling then resetting the phone then installing again and made no progress. i would really like it ...

Casual Listener

the last update meant that i cant accsess the app without it crashing. its not just me having this problem. ive tried everything thats been said reinstalling then resetting the phone then installing ...

gnr8788

Music Fan

735 Views

2 replies

2 likes

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can't download the app?plz help!

I can't download the app on appstore, i just keep gettin this : To download this article for free from the store? This article will be added to your purchase. and will be available for you even if your family sharing status will be changed what is th...

Casual Listener

I can't download the app on appstore, i just keep gettin this : To download this article for free from the store? This article will be added to your purchase. and will be available for you even ...

lil_bucki

Casual Listener

1145 Views

2 replies

0 likes

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Songs playing silent

Hi, I have a spotify premium and have no isses when playing spotify on my laptop. However on my iphone recently I am having the issue where every now and then a song will play silent.I have had premium for a long time and this has not been an issue u...

Casual Listener

Hi,   I have a spotify premium and have no isses when playing spotify on my laptop. However on my iphone recently I am having the issue where every now and then a song will play silent.I hav...

bethyj

Casual Listener

2415 Views

2 replies

0 likes

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Track not saving for offline mode

So I've been trying to download a Spotify-created playlist to listen to offline on my iPad and there's one track that absolutely refuses to be saved. Rather than showing the green - or even the grey - arrow, it shows an orange-red exclamation point. ...

Newbie

So I've been trying to download a Spotify-created playlist to listen to offline on my iPad and there's one track that absolutely refuses to be saved. Rather than showing the green - or even the grey ...

jeremygoh

Community Legend

617 Views

1 replies

0 likes

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Solved!! Control center and radio

So I just noticed today that if you stream music from the radio section the back button on the control center gets replaced with a button for thumbs up, thumbs down and add to library, the add to library button doesn't work, any idea on how to enable...

Casual Listener

So I just noticed today that if you stream music from the radio section the back button on the control center gets replaced with a button for thumbs up, thumbs down and add to library, the add to lib...

MattSuda

Spotify Star

1390 Views

2 replies

0 likes

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Will my UK spotify account work in the US when on holiday?

I want to use my iphone app in the US when visiting later in the year. Will it work, and will all the songs work?

Newbie

I want to use my iphone app in the US when visiting later in the year. Will it work, and will all the songs work?

Jordi

Community Legend

1796 Views

1 replies

0 likes

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Spotify connect issues

Hi. I use two devices in my room, one is my old iPhone four attached to a speaker and my other is my new iPhone 5s which I use everyday. When I try and move between Spotify connect in the two devices, my iPhone 4 does not play and my 5S always takes ...

Casual Listener

Hi. I use two devices in my room, one is my old iPhone four attached to a speaker and my other is my new iPhone 5s which I use everyday. When I try and move between Spotify connect in the two devices...

495 Views

0 replies

0 likes

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Spotify Developers

How can you guys make a product that does exactly what the worst thing about disc music was? The skipping. You are on the cusp of absolutely dominating the market, and rather you come up with a folly that seems to be the utmost basic concept -- digit...

Newbie

How can you guys make a product that does exactly what the worst thing about disc music was? The skipping. You are on the cusp of absolutely dominating the market, and rather you come up with a folly...

kbrooksc

Community Legend

748 Views

1 replies

0 likes

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Can't find another member to share music with

A co-worker of mine recently got Spotify, and I was able to find him and send him music. However, he can't find me to send me any music, by my username or the number code assigned to me. He's not registered through Facebook, how can he find me on the...

Newbie

A co-worker of mine recently got Spotify, and I was able to find him and send him music. However, he can't find me to send me any music, by my username or the number code assigned to me. He's not reg...

blake

Community Legend

612 Views

1 replies

0 likes

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I can't listen offline even if I am a premium member

Since few days I have problems with my playlists on my iphone...even if I made them available offline, some of the tracks are NO LONGER available offline! As a result, only half of the playlist is available now! How is it possibile?????

Newbie

Since few days I have problems with my playlists on my iphone...even if I made them available offline, some of the tracks are NO LONGER available offline! As a result, only half of the playlist is av...

376 Views

0 replies

0 likes

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SOLVED: Long playlists don't sync - desktop/iphone

Hello, I only use one long playlist that I keep in offline mode. Since it now is using too much space on my phone, I decided to cut the playlist (currently containing about 1000 songs) in two. Now the strange thing happens. I create a new playlist th...

Casual Listener

Hello, I only use one long playlist that I keep in offline mode. Since it now is using too much space on my phone, I decided to cut the playlist (currently containing about 1000 songs) in two. Now ...

kshastryp

Casual Listener

1146 Views

6 replies

1 likes

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  • 6 replies
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only plays in shuffle mode

spotify on my iPhone (Im a premium member) will only play in shuffle, how do i stop shuffle and play an album in its correct order?

Regular

spotify on my iPhone (Im a premium member) will only play in shuffle, how do i stop shuffle and play an album in its correct order?

harrietpreston

Regular

974 Views

1 replies

0 likes

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Ipad does not show all albums.

I have been told to start a new thread if I have questions, so here goes. If I search an artist on my Macbook I get far more results than if I use my iPad. Ie I may get 20 or 30 albums on the Macbook, but only 5 or 6 on my iPad. Why is this..?

Visitor

I have been told to start a new thread if I have questions, so here goes.   If I search an artist on my Macbook I get far more results than if I use my iPad.   Ie I may get 20 or 30...

ljungqvist93

Gig Goer

873 Views

3 replies

0 likes

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changes to playlists on pc not transferring to iphone

So I'm trying to randomize the order of my very large main playlist (Liked from Radio, with 8,000+ songs) on the PC because this is near impossible to do easily on the iphone. (I'm doing this because the shuffle feature, even with 8,000 songs of play...

Newbie

So I'm trying to randomize the order of my very large main playlist (Liked from Radio, with 8,000+ songs) on the PC because this is near impossible to do easily on the iphone. (I'm doing this because...

555 Views

0 replies

0 likes

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