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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233969 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115549 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2477 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304406 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130010 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

iPod app won't let me filter music in albums section

Why's that? Is there any problem with the iPod? In android and IPhone this feature in the albums section is available and its great and really useful. Please make it happen!

Casual Listener

Why's that? Is there any problem with the iPod? In android and IPhone this feature in the albums section is available and its great and really useful. Please make it happen!

theLazarus

Casual Listener

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
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iOS 8 - Local Files Won't Sync (Just Pending)

Hi! I've just got my iPhone 6, running iOS 8. I've got Spotify also on my Macbook Pro (running Mavericks). At the moment none of my local files will sync to my iPhone and they're just saying pending. The files are all associated with different playli...

Regular

Hi!   I've just got my iPhone 6, running iOS 8. I've got Spotify also on my Macbook Pro (running Mavericks).   At the moment none of my local files will sync to my iPhone and t...

mattblank

Regular

1630 Views

1 replies

0 likes

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  • 1 replies
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Resync in Extreme - are "Normal" files replaced (deleted)?

Basically what the subject says. I synced everything to my new phone on Normal, forgetting to tap "Extreme." I tapped Extreme and it offered to resync my stuff. Does doing this delete the "Normal" files? I know they're obviously gone in terms of play...

Roadie

Basically what the subject says. I synced everything to my new phone on Normal, forgetting to tap "Extreme." I tapped Extreme and it offered to resync my stuff. Does doing this delete the "Norma...

user-removed

Not applicable

556 Views

1 replies

0 likes

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  • 1 replies
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Syncing songs through personal hotspot

So I saw this as a method for workaround around the idiotic requirement to use WiFi (I am not buying an expensive router just to sync a bunch of songs) for syncing songs. I enabled the hotspot and then connected the phone to the computer through an U...

Casual Listener

So I saw this as a method for workaround around the idiotic requirement to use WiFi (I am not buying an expensive router just to sync a bunch of songs) for syncing songs. I enabled the hotspot and th...

1536 Views

0 replies

0 likes

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Best Car Stereo for Spotify? (IOS)

HI there! I need a little advice for best car stereos for Spotify. I'd like to choose songs from the stereo screen (wirelessly) and not from my phone. Is that possible? Are there stereos that will do that? Thank you so much for your help

Newbie

HI there!   I need a little advice for best car stereos for Spotify. I'd like to choose songs from the stereo screen (wirelessly) and not from my phone. Is that possible? Are there stereos t...

676 Views

0 replies

0 likes

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Solved!! Where is the equalizer?

I have updated to the new version but still can't find the EQ section/button any ideas?

Regular

I have updated to the new version but still can't find the EQ section/button   any ideas?

munyez33

Regular

1686 Views

2 replies

0 likes

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  • 2 replies
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App is crashing continuously

Hi, I had a lot of trouble recently and it keeps going... Spotify App(ver 1.7.0.2390) is not working on an iPhone4s (7.1.2), sometimes it finally starts but the app is running very slowly and i can't change my song : makes the app crashing again. All...

Casual Listener

Hi,   I had a lot of trouble recently and it keeps going... Spotify App(ver 1.7.0.2390) is not working on an iPhone4s (7.1.2), sometimes it finally starts but the app is running very slowly ...

Richard

Community Legend

1948 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Purchased monthly subscription - isn't working

purchased a monthly subscription through iTunes account. Received email receipt of transaction, like one typically would when purchasing anything through iTunes Store, but my account still says "Free". Viewed my account online and it said the same th...

Newbie

purchased a monthly subscription through iTunes account. Received email receipt of transaction, like one typically would when purchasing anything through iTunes Store, but my account still says "Free...

717 Views

0 replies

0 likes

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Divider playlists on iOS

Hello,I've organizied my playlists in folders and split them alphabetical with dividers (using empty - playlists). On my MacBook desktop application the divider playlists are just working fine and helping me a lot, but in the iOS app I only see them ...

Newbie

Hello, I've organizied my playlists in folders and split them alphabetical with dividers (using empty - playlists). On my MacBook desktop application the divider playlists are just working fine ...

809 Views

0 replies

0 likes

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divider
iOS
iOS 8
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Solved!! iPhone App: Shuffle playback in spite of premium status?

Hi, even though I'm a premium user, the iPhone app all of the sudden changed to "shuffle playback". I tried deleting the app, logging in & out but it's still in shuffle mode. How can I change it? Best regards

Casual Listener

Hi,   even though I'm a premium user, the iPhone app all of the sudden changed to "shuffle playback". I tried deleting the app, logging in & out but it's still in shuffle mode.   ...

orangepick

Casual Listener

2429 Views

4 replies

0 likes

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Spotify freezes while playing

For month, after one of upgrades Spotify freezes while playing. Skipping to next song resumes. Its on my iphone 5s and my ipod touch 3g also.

Newbie

For month, after one of upgrades Spotify freezes while playing. Skipping to next song resumes. Its on my iphone 5s and my ipod touch 3g also. 

albasharu

Casual Listener

787 Views

1 replies

0 likes

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  • 1 replies
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iOS mobile app crashes when syncing local files

Since the most recent update to the iOS mobile app, ver 1.7.0.2390, I have not been able to sync my local files to my device (Ipod 5G, ver 7.1.2). When I attempt to sync, over Wi-Fi, the app crashes every time. I have tried uninstalling/reinstalling ...

Music Fan

Since the most recent update to the iOS mobile app, ver 1.7.0.2390, I have not been able to sync my local files to my device (Ipod 5G, ver 7.1.2). When I attempt to sync, over Wi-Fi, the app crashes ...

meahtenoha

Spotify

715 Views

1 replies

0 likes

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iOS iPad - Spotify crashes when deleting a song from playlist

Spotify crashes when I attempt to delete a song from a playlist. It only happens when I am playing a (different) song from the playlist. If no music is playing, I can delete a song from the playlist with no problem.

Newbie

Spotify crashes when I attempt to delete a song from a playlist. It only happens when I am playing a (different) song from the playlist. If no music is playing, I can delete a song from the playlist ...

jeremygoh

Community Legend

755 Views

1 replies

0 likes

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  • 1 replies
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Premium user - i can only use shuffle on my iPhone 5S

I am a premium user and i have only been able to use shuffle on my iPhone 5S for a while now - really anoying! It even says premium in the phone as well. It works fine when i just use it with my Sonos or with my computer etc. How do i fix this?

Newbie

I am a premium user and i have only been able to use shuffle on my iPhone 5S for a while now - really anoying!   It even says premium in the phone as well. It works fine when i just use it w...

388 Views

0 replies

0 likes

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Top lists of other countries are no longer available?

Dear All, One of the key value of Spotify which is advanced than iTune is the top lists of several countries such as UK, US, AU, etc. This shows people in the world wide what is currently hot and popular in another country. However, I didn't see thes...

Casual Listener

Dear All,   One of the key value of Spotify which is advanced than iTune is the top lists of several countries such as UK, US, AU, etc. This shows people in the world wide what is currently ...

583 Views

0 replies

0 likes

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Trouble With Danish language, it's only in english??? Please help to change. I want Danish in Spoti

I updated ny ipad mini 2 to iOS 8. And when i downloaded the Spotify app, it Was in english. I have tryed to set the language To Danish only. But it still keeps in the english, What to do? Please help

Newbie

I updated ny ipad mini 2 to iOS 8. And when i downloaded the Spotify app, it Was in english. I have tryed to set the language To Danish only. But it still keeps in the english, What to do? Please help

402 Views

0 replies

0 likes

  • 402 Views
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Cannot synchronize my playlists on iPhone

Hi, I have soptify premium. Installed on both Mac & iPhone. Mac works well. On iPhone, since 3-4 days ago, I cannot see my playlists anymore. It keeps saying "Loading..." and nothing shows. If you speak French, under Playlists / selection / is shows ...

Music Fan

Hi, I have soptify premium. Installed on both Mac & iPhone. Mac works well. On iPhone, since 3-4 days ago, I cannot see my playlists anymore. It keeps saying "Loading..." and nothing shows....

Inthesky

Music Fan

1267 Views

6 replies

0 likes

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Turning off Shuffle

I have Spotify Premium and I now can't seem to turn off shuffle on my playlist. Can you tell me how this is done? This seems to be an issue in every other release/update or so.

Newbie

I have Spotify Premium and I now can't seem to turn off shuffle on my playlist. Can you tell me how this is done? This seems to be an issue in every other release/update or so. 

478 Views

0 replies

0 likes

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Songs from My Library That Do Not Match

Through a series of events stemming from today's iOS 8 update which I won't go into, I was shocked to find that some of my playlists had not been complete in all the time I've had Spotify on my iPhone. Namely, the songs in a playlist that were from m...

Music Fan

Through a series of events stemming from today's iOS 8 update which I won't go into, I was shocked to find that some of my playlists had not been complete in all the time I've had Spotify on my iPhon...

1016 Views

0 replies

0 likes

local files sync
playlist sync
  • 1016 Views
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no sound

Hello, when i play any song on my i phone thu spotify there is no sound, it sometimes plays a song once then won't play any other, it looks like it is playing but there is no sound..it is nothing to do with the volume as i can play radio stations on ...

Newbie

Hello,    when i play any song on my i phone thu spotify there is no sound, it sometimes plays a song once then won't play any other, it looks like it is playing but there is no sound.....

666 Views

0 replies

1 likes

  • 666 Views
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  • 1 likes