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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68676 Views
  • 16 replies
  • 37 likes
  • 68676 Views
  • 16 replies
  • 37 likes

Music Won't Stream on 3G

I have an iPhone 4S with 7.1.2 software and I can't stream music on 3G anymore. The song either doesn't start or if it does start then the song freezes after a few seconds. Never had this problem until about 2 weeks ago but now I can't play Spotify i...

  • Casual Listener
  • I have an iPhone 4S with 7.1.2 software and I can't stream music on 3G anymore. The song either doesn't start or if it does start then the song freezes after a few seconds.  Never had ...
  • jeremygoh
  • Community Legend
  • 7016 Views
  • 1 replies
  • 0 likes
  • 3G
    bluetooth
    freeze
    Wi-Fi
    won't play
  • 7016 Views
  • 1 replies
  • 0 likes

Spotify Premium

Hi.I want to get the premium version on Spotify but I''m in Romania so basically i can't because Spotify isn't official here.I'm asking if I change the region on App Store in US and then redeem a code,can i get the premium version?Because i saw that ...

  • Visitor
  • Hi.I want to get the premium version on Spotify but I''m in Romania so basically i can't because Spotify isn't official here.I'm asking if I change the region on App Store in US and then redeem a cod...
  • jeremygoh
  • Community Legend
  • 636 Views
  • 4 replies
  • 0 likes
  • 636 Views
  • 4 replies
  • 0 likes

iPhone app crashes when local files synced from computer are played

iPhone Desription: iPhone 4S iOS 8.0 (12A4345d) Spotify App Version: 1.5.0.2728 Problem: About a month or two ago, I synced a few albums not in Spotify's collection to my Spotify on my computer. I also synced them to my phone through Spotify, in play...

  • Newbie
  • iPhone Desription: iPhone 4S iOS 8.0 (12A4345d) Spotify App Version: 1.5.0.2728 Problem: About a month or two ago, I synced a few albums not in Spotify's collection to my Spotify on my co...
  • jeremygoh
  • Community Legend
  • 951 Views
  • 2 replies
  • 0 likes
  • Crash
    iOS 8
    iphone
    local files
    local files sync
  • 951 Views
  • 2 replies
  • 0 likes

Spotify won't fully download my offline music/now premium won't work on my ipod touch

I have been having multiple problems with spotify. 1. I changed debit cards and have a new number on my card and forgot to update spotify on that in the payment methods section (my bad) so premium was cut off from me yesterday. So I took care of busi...

  • Regular
  • I have been having multiple problems with spotify. 1. I changed debit cards and have a new number on my card and forgot to update spotify on that in the payment methods section (my bad) so premium wa...
  • kbrooksc
  • Community Legend
  • 6391 Views
  • 1 replies
  • 0 likes
  • 6391 Views
  • 1 replies
  • 0 likes

No spotify in Nigerian app store

Hello, I'm in Nigeria and I cannot install the app on my iPad as it says the item is not available in the Nigerian store. Can you please make it available? And if it won't be, a direct link to install will be appreciated.

  • Newbie
  • Hello, I'm in Nigeria and I cannot install the app on my iPad as it says the item is not available in the Nigerian store. Can you please make it available? And if it won't be, a direct link to instal...
  • Josh
  • Community Legend
  • 760 Views
  • 1 replies
  • 0 likes
  • 760 Views
  • 1 replies
  • 0 likes

Listening off line

Hi All, I'm new. I have premium and have the free app on my iPhone and it works great. I now have an iPod touch and loaded the free app onto it. Now I want to sync all 3 items (Mac Book Pro - with prem; my iPhone and iPod touch) My Ipod keeps telling...

  • Newbie
  • Hi All, I'm new.  I have premium and have the free app on my iPhone and it works great.  I now have an iPod touch and loaded the free app onto it.  Now I want to sync all 3 items (Mac ...
  • dinomight
  • Spotify Star
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Spotify linked to wrong Facebook

I am now paying for Katy Gillespie to use spotify premium despite her not being logged in on my phone at the time of using the auto connect to Facebook. I have been changed £9.99, please can this be cancelled or refunded as I wish my own account up b...

  • Regular
  • I am now paying for Katy Gillespie to use spotify premium despite her not being logged in on my phone at the time of using the auto connect to Facebook. I have been changed £9.99, please can this be ...
  • kbrooksc
  • Community Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Solved!! IPod Touch 2nd Gen Wedding DJ

Hi, First post so bare with! Ive had a Spotify premium account for a few years now, I listen to it everyday and as i'm getting married in 3 weeks I thought I save some money on a DJ and do the music myself! My venue has a full PA system so I'm going ...

  • Casual Listener
  • Hi,    First post so bare with!   Ive had a Spotify premium account for a few years now, I listen to it everyday and as i'm getting married in 3 weeks I thought I save some mon...
  • kbrooksc
  • Community Legend
  • 651 Views
  • 3 replies
  • 0 likes
  • 651 Views
  • 3 replies
  • 0 likes

Download Settings

Is there a setting that will allow me to download playlists and songs only when WiFi is available? I have downloaded playlists to my phone but want to avoid data usage if I decide to make changes when WiFi is not available.

  • Casual Listener
  • Is there a setting that will allow me to download playlists and songs only when WiFi is available? I have downloaded playlists to my phone but want to avoid data usage if I decide to make changes whe...
  • kbrooksc
  • Community Legend
  • 12355 Views
  • 1 replies
  • 1 likes
  • 12355 Views
  • 1 replies
  • 1 likes

Solved!! Clear Recent Searches Button Hidden by Now Playing Banner

In the search pane, I have a list with about 20 recent searches. I want to clear the list, but when I scroll to the bottom the "Clear Recent Searches" button is hidden by the Now Playing banner at the bottom (the banner that shows the album art, song...

  • Casual Listener
  • In the search pane, I have a list with about 20 recent searches. I want to clear the list, but when I scroll to the bottom the "Clear Recent Searches" button is hidden by the Now Playing banner at th...
  • pumrum
  • Casual Listener
  • 30765 Views
  • 2 replies
  • 1 likes
  • 30765 Views
  • 2 replies
  • 1 likes

songs randomly stop syncing in offline mode (iPhone 5s)

Ive read through a lot of these posts so let me tell you my issue and then what I've already tried... Issue: Songs\Playlists will be sync'd. Many times I can add new songs to the sync'd playlist and the new songs will sync as they should. but occassi...

  • Newbie
  • Ive read through a lot of these posts so let me tell you my issue and then what I've already tried...   Issue: Songs\Playlists will be sync'd. Many times I can add new songs to the sync'd pl...
  • kbrooksc
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Sync songs from spotify to ipod (not local files)

I was wondering if you could sync songs from the playlists you make on spotify to an ipod. If so (which i'm sur you can) can you walk my through the process. thanks.

  • Casual Listener
  • I was wondering if you could sync songs from the playlists you make on spotify to an ipod. If so (which i'm sur you can) can you walk my through the process. thanks.
  • kbrooksc
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Solved!! Only syncs local files

Hi, I'm new to Spotify Premium but I was under the impression that once you've added songs, you can then sync them to your ipod. After restoring my nano to factory settings, setting a playlist to available offline, and then syncing this playlist to m...

  • Casual Listener
  • Hi, I'm new to Spotify Premium but I was under the impression that once you've added songs, you can then sync them to your ipod. After restoring my nano to factory settings, setting a playlist to ava...
  • Silby
  • Casual Listener
  • 480 Views
  • 2 replies
  • 0 likes
  • 480 Views
  • 2 replies
  • 0 likes

Spotify Slow on iOS ( Video )

Spotify has been super slow since the not well planned release that Spotify (at least) apologized for on their app update.Ever since this then it has not been as bad as that release (sometime in April, I believe release 1.0.x), but has still been unb...

  • Casual Listener
  • Spotify has been super slow since the not well planned release that Spotify (at least) apologized for on their app update. Ever since this then it has not been as bad as that release (sometime in ...
  • jeremygoh
  • Community Legend
  • 3205 Views
  • 10 replies
  • 2 likes
  • bug
    buggy
    iOS
    ipod
    slow sync
  • 3205 Views
  • 10 replies
  • 2 likes

PLEASE HELP!! Lost All Starred Songs...

Hello, I am not sure what happened, but when I logged into my phone today to listen to music, all of my starred songs were gone from my playlist, Is there any way that I would be able to recover this playlist? Thanks haimsaimich

  • Newbie
  • Hello,   I am not sure what happened, but when I logged into my phone today to listen to music, all of my starred songs were gone from my playlist,   Is there any way that I wo...
  • Jeffhayes
  • Roadie
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Premium

My laptop has premium but it doesn't show on my I pad or iPhone why ?

  • Casual Listener
  • My laptop has premium but it doesn't show on my I pad or iPhone why ?
  • jeremygoh
  • Community Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Solved!! Radio stuck on loading symbol - ios 5.1.1

The spotify radio will not load on my iphone 4s running 5.1.1 nor will it give me the chance to search within the Radio tab of the app. I'm running on AT&T 4G I have tried with no success:Launch radio from playlist Launch radio from single song Close...

  • Music Fan
  • The spotify radio will not load on my iphone 4s running 5.1.1 nor will it give me the chance to search within the Radio tab of the app.  I'm running on AT&T 4G   I have tried with n...
  • chrisingels
  • Newbie
  • 15252 Views
  • 128 replies
  • 1 likes
  • 15252 Views
  • 128 replies
  • 1 likes

Spotify, iOS Playlists and BMW Support...

Hi- I have a question on upcoming features for a even better integration of Spotify in iOS. I know there are plenty of messages and threads on Spotify BMW integration. My questions however are somewhat different and I haven't found a satisfying answe...

  • Casual Listener
  • Hi- I have a question on upcoming features for a even better integration of Spotify in iOS. I know there are plenty of messages and threads on Spotify BMW integration. My questions however are s...
  • jeremygoh
  • Community Legend
  • 2866 Views
  • 1 replies
  • 1 likes
  • 2866 Views
  • 1 replies
  • 1 likes

All my music is gone! Help!

okay, so for a long time I've been using Spotify for Windows PC and had no issues. Then at one point i wanted to listen to it on an iPad (a shared iPad) and I think I made a new account. So then I went in there just today and I wanted access to all m...

  • Casual Listener
  • okay, so for a long time I've been using Spotify for Windows PC and had no issues. Then at one point i wanted to listen to it on an iPad (a shared iPad) and I think I made a new account. So then I we...
  • kbrooksc
  • Community Legend
  • 949 Views
  • 5 replies
  • 0 likes
  • 949 Views
  • 5 replies
  • 0 likes

spotify free stinks.

One thing is keep some functions preserved for premium users, but other thing is preserve basic functions for premium users.I ONLY USE SPOTIFY BECAUSE ITS DESIGN

  • Newbie
  • One thing is keep some functions preserved for premium users, but other thing is preserve basic functions for premium users. I ONLY USE SPOTIFY BECAUSE ITS DESIGN
  • kbrooksc
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes