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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81814 Views
  • 19 replies
  • 37 likes
  • 81814 Views
  • 19 replies
  • 37 likes

Solved!! iphone app, playlists wont show, stuck on loading...

Hey, so the last few days I've been having trouble with my iphone spotify app. PC an ipad works just fine but on the phone my playlists wont show and theres just a loading mage. I've trien restart, log out, reinstall the app. I have not connected my ...

  • Casual Listener
  • Hey, so the last few days I've been having trouble with my iphone spotify app.   PC an ipad works just fine but on the phone my playlists wont show and theres just a loading mage. I've trien...
  • JustAGirlinTN
  • Newbie
  • 3152 Views
  • 3 replies
  • 0 likes
  • 3152 Views
  • 3 replies
  • 0 likes

All songs are gone. Freaking out! HELP!!!

OMGGGGG first my Starred list deleted all 1,000 songs and nowLL of my music is gone. I am freaking out. Someone help!!!

  • Casual Listener
  • OMGGGGG first my Starred list deleted all 1,000 songs and nowLL of my music is gone. I am freaking out. Someone help!!!
  • Erinjessica
  • Newbie
  • 688 Views
  • 1 replies
  • 0 likes
  • 688 Views
  • 1 replies
  • 0 likes

Browsing playlists won't show up

My spotify app for my Iphone 5 isn't working. When I go to browse, no playlists load. Whenver I click on 'top lists', 'new releases', etc etc it just gives me a blank screen. Its been happening for a while and is really annoying for someone paying fo...

  • Newbie
  • My spotify app for my Iphone 5 isn't working. When I go to browse, no playlists load. Whenver I click on 'top lists', 'new releases', etc etc it just gives me a blank screen. Its been happening for a...
  • MotoMage
  • Casual Listener
  • 2298 Views
  • 2 replies
  • 1 likes
  • 2298 Views
  • 2 replies
  • 1 likes

My Music not showing up on iPhone

Ii have spotify premium, and recently deleted the app on my phone and reinstalled it, but now none of my music is showing up on my phone at all. It's all still there on my desktop and on my account but it's not showing up under my music at all. I've ...

  • Newbie
  • Ii have spotify premium, and recently deleted the app on my phone and reinstalled it, but now none of my music is showing up on my phone at all. It's all still there on my desktop and on my account b...
  • Zenithiel
  • Casual Listener
  • 643 Views
  • 1 replies
  • 0 likes
  • 643 Views
  • 1 replies
  • 0 likes

Solved!! Playlists gone

Hi, All of my playlists are no longer available my iPhone (both online and offline playlists). I can only access other people's playlists that I have subscribed too. App size is showing as 4.2Gb so something is still on the device? M (iOS 6, iPhone 4...

  • Regular
  • Hi,   All of my playlists are no longer available my iPhone (both online and offline playlists). I can only access other people's playlists that I have subscribed too. App size is ...
  • Mikusworld
  • Newbie
  • 2782 Views
  • 14 replies
  • 0 likes
  • 2782 Views
  • 14 replies
  • 0 likes

cant get offline play

on my iphone i am unable to get my playlist available to listen offline... i click the available offline to on, but nothing happens and i cannot listen to my playlist while online .... help

  • Casual Listener
  • on my iphone i am unable to get my playlist available to listen offline... i click the available offline to on, but nothing happens and i cannot listen to my playlist while online .... help
  • kbrooksc
  • Community Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Solved!! Hi. Playing simultaneous offline playlists on two devices

Is this possible with Premium? I want to be able to use my Premium account (if I sign up to the rather hefty monthly fee) for two devices at the same time. I understand you cannot use it on two devices if you are streaming but what about purely Offli...

  • Casual Listener
  • Is this possible with Premium? I want to be able to use my Premium account (if I sign up to the rather hefty monthly fee) for two devices at the same time. I understand you cannot use it on two devic...
  • kbrooksc
  • Community Legend
  • 866 Views
  • 3 replies
  • 0 likes
  • 866 Views
  • 3 replies
  • 0 likes

Solved!! artist shuffle

I've noticed recently that when you shuffle play an artist it generally isn't randomizing their entire catalog. I skipped through Alicia Keys for instance on shuffle and it repeated several tracks a handful of times while others weren't even queued. ...

  • Regular
  • I've noticed recently that when you shuffle play an artist it generally isn't randomizing their entire catalog.  I skipped through Alicia Keys for instance on shuffle and it repeated severa...
  • jeremygoh
  • Community Legend
  • 1317 Views
  • 5 replies
  • 0 likes
  • 1317 Views
  • 5 replies
  • 0 likes

Cannot see my saved songs and albums in my iphone

Hi, I can´t find anyone in the forum with the same problem... I've been using for months the saved songs/albums features both in my laptop and iphone 4, also using the offline listening for the phone... But today, all my saved songs and albums have d...

  • Casual Listener
  • Hi,   I can´t find anyone in the forum with the same problem... I've been using for months the saved songs/albums features both in my laptop and iphone 4, also using the offline listeni...
  • jeremygoh
  • Community Legend
  • 4592 Views
  • 3 replies
  • 0 likes
  • iphone
    save album
  • 4592 Views
  • 3 replies
  • 0 likes

Offline mode sync error

I have 4.7 GB available and my songs will not sync for offline mode. None of which are local files . Online mode works fine . Please can someone help.

  • Casual Listener
  • I have 4.7 GB available and my songs will not sync for offline mode. None of which are local files . Online mode works fine . Please can someone help.
  • Mrcek12
  • Casual Listener
  • 447 Views
  • 2 replies
  • 0 likes
  • 447 Views
  • 2 replies
  • 0 likes

Solved!! Display/Search option inside own music/playlists

Since I moved from iTunes to spotify as my main music source, I transfered all my playlist into the spotify app. So far - so good. However, sometimes I wish to listen to a certain album/song/artist and then .... then what? I simply can not find an op...

  • Casual Listener
  • Since I moved from iTunes to spotify as my main music source, I transfered all my playlist into the spotify app. So far - so good. However, sometimes I wish to listen to a certain album/song/artist...
  • CB89
  • Casual Listener
  • 591 Views
  • 2 replies
  • 0 likes
  • 591 Views
  • 2 replies
  • 0 likes

spotify made iphone reboot

i have a iphone 3gs ios 6.1.6 was listening and useing safari and it made the iphone reboot to apple logo for some reason.

  • Casual Listener
  • i have a iphone 3gs ios 6.1.6 was listening and useing safari and it made the iphone reboot to apple logo for some reason.
  • jeremygoh
  • Community Legend
  • 1155 Views
  • 7 replies
  • 0 likes
  • 1155 Views
  • 7 replies
  • 0 likes

Problems with free shuffle play on iphone

Hi, I've recently downloaded spotify on my iphone, however I'm having troble getting any music to play. It's my understanding that with the free version you can steam any music using the 'shuffle play button', however no matter what artist, playlist ...

  • Newbie
  • Hi,   I've recently downloaded spotify on my iphone, however I'm having troble getting any music to play. It's my understanding that with the free version you can steam any music using the '...
  • jeremygoh
  • Community Legend
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

Adieu buggy premium account

Read a zillion threads here (including the big ios offline issue - stickie) to no avail.Been premium for a few months.A few times spotify crashed on iphone and logs you out. When moments later you log back in, all playlists are there, available offli...

  • Casual Listener
  • Read a zillion threads here (including the big ios offline issue - stickie) to no avail. Been premium for a few months. A few times spotify crashed on iphone and logs you out. When moments later yo...
  • jeremygoh
  • Community Legend
  • 475 Views
  • 3 replies
  • 0 likes
  • 475 Views
  • 3 replies
  • 0 likes

Songs will not play

Since friday afternoon (8/8/14) songs will not play on my Iphone 5. They won't load, or they'll play for 1 second and then stop. Sometimes skipping around will get it to start but then the songs stop again. Does it on all songs regardless of online/o...

  • Regular
  • Since friday afternoon (8/8/14) songs will not play on my Iphone 5. They won't load, or they'll play for 1 second and then stop. Sometimes skipping around will get it to start but then the songs stop...
  • pegeseus
  • Casual Listener
  • 4901 Views
  • 9 replies
  • 0 likes
  • 4901 Views
  • 9 replies
  • 0 likes

Account

I upgraded to premium. Why am I still on the free trial?

  • Newbie
  • I upgraded to premium. Why am I still on the free trial?
  • kbrooksc
  • Community Legend
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes

Solved!! Discover recommendations not based on followed users

On my iPhone spotify app, on the discover tab----&gt;<br>I USED to get recommendations based on the music of the users I am following. That has stopped and an app reinstall does not fix it. I haven't found this issue reported on spotify or the rest o...

  • Music Fan
  • On my iPhone spotify app, on the discover tab----&amp;gt;&lt;br&gt;I USED to get recommendations based on the music of the users I am following. That has stopped and an app reinstall does...
  • Davemcq
  • Music Fan
  • 929 Views
  • 3 replies
  • 0 likes
  • follow
    iphone
  • 929 Views
  • 3 replies
  • 0 likes

How to get premium if you live in Canada?

I finally got the app and loving it so much! unfortunately I cant buy premium service because I am in Canada. How do you pay premium using your itunes balance? or through the app?

  • Visitor
  • I finally got the app and loving it so much! unfortunately I cant buy premium service because I am in Canada. How do you pay premium using your itunes balance? or through the app?
  • jeremygoh
  • Community Legend
  • 4657 Views
  • 13 replies
  • 0 likes
  • 4657 Views
  • 13 replies
  • 0 likes

iOS Push Notifications Not Received

Hello.I am not receiving any push notifications, nor have I ever from the Spotify app. I'm a Spotify premium account holder, in the US, on an iPhone 5 with the app installed.I've checked Settings/ Notifications/ Push Notifications/ all toggled "On", ...

  • Regular
  • Hello. I am not receiving any push notifications, nor have I ever from the Spotify app. I'm a Spotify premium account holder, in the US, on an iPhone 5 with the app installed. I've checked Sett...
  • jeremygoh
  • Community Legend
  • 1457 Views
  • 1 replies
  • 0 likes
  • apple
    Apple iPhone app
    iphone 5
  • 1457 Views
  • 1 replies
  • 0 likes

Discover option doesnt work!! Why??

Discover are crashed, When u select something only show a black window. With ... I'm feel happy at monday and i want play happy list but i cant !! Lol

  • Casual Listener
  • Discover are crashed, When u select something only show a black window. With ... I'm feel happy at monday and i want play happy list but i cant !! Lol
  • jeremygoh
  • Community Legend
  • 703 Views
  • 3 replies
  • 0 likes
  • 703 Views
  • 3 replies
  • 0 likes