Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37230 Views

41 replies

10 likes

  • 37230 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102781 Views

115 replies

12 likes

Other
  • 102781 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1312 Views

0 replies

0 likes

iOS
  • 1312 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299201 Views

61 replies

16 likes

  • 299201 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125886 Views

19 replies

38 likes

  • 125886 Views
  • 19 replies
  • 38 likes

can't download the app?plz help!

I can't download the app on appstore, i just keep gettin this : To download this article for free from the store? This article will be added to your purchase. and will be available for you even if your family sharing status will be changed what is th...

Casual Listener

I can't download the app on appstore, i just keep gettin this : To download this article for free from the store? This article will be added to your purchase. and will be available for you even ...

lil_bucki

Casual Listener

1163 Views

2 replies

0 likes

  • 1163 Views
  • 2 replies
  • 0 likes

Songs playing silent

Hi, I have a spotify premium and have no isses when playing spotify on my laptop. However on my iphone recently I am having the issue where every now and then a song will play silent.I have had premium for a long time and this has not been an issue u...

Casual Listener

Hi,   I have a spotify premium and have no isses when playing spotify on my laptop. However on my iphone recently I am having the issue where every now and then a song will play silent.I hav...

bethyj

Casual Listener

2438 Views

2 replies

0 likes

  • 2438 Views
  • 2 replies
  • 0 likes

Track not saving for offline mode

So I've been trying to download a Spotify-created playlist to listen to offline on my iPad and there's one track that absolutely refuses to be saved. Rather than showing the green - or even the grey - arrow, it shows an orange-red exclamation point. ...

Newbie

So I've been trying to download a Spotify-created playlist to listen to offline on my iPad and there's one track that absolutely refuses to be saved. Rather than showing the green - or even the grey ...

jeremygoh

Community Legend

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Solved!! Control center and radio

So I just noticed today that if you stream music from the radio section the back button on the control center gets replaced with a button for thumbs up, thumbs down and add to library, the add to library button doesn't work, any idea on how to enable...

Casual Listener

So I just noticed today that if you stream music from the radio section the back button on the control center gets replaced with a button for thumbs up, thumbs down and add to library, the add to lib...

MattSuda

Spotify Star

1415 Views

2 replies

0 likes

  • 1415 Views
  • 2 replies
  • 0 likes

Will my UK spotify account work in the US when on holiday?

I want to use my iphone app in the US when visiting later in the year. Will it work, and will all the songs work?

Newbie

I want to use my iphone app in the US when visiting later in the year. Will it work, and will all the songs work?

Jordi

Community Legend

1811 Views

1 replies

0 likes

  • 1811 Views
  • 1 replies
  • 0 likes

Spotify connect issues

Hi. I use two devices in my room, one is my old iPhone four attached to a speaker and my other is my new iPhone 5s which I use everyday. When I try and move between Spotify connect in the two devices, my iPhone 4 does not play and my 5S always takes ...

Casual Listener

Hi. I use two devices in my room, one is my old iPhone four attached to a speaker and my other is my new iPhone 5s which I use everyday. When I try and move between Spotify connect in the two devices...

509 Views

0 replies

0 likes

  • 509 Views
  • 0 replies
  • 0 likes

Spotify Developers

How can you guys make a product that does exactly what the worst thing about disc music was? The skipping. You are on the cusp of absolutely dominating the market, and rather you come up with a folly that seems to be the utmost basic concept -- digit...

Newbie

How can you guys make a product that does exactly what the worst thing about disc music was? The skipping. You are on the cusp of absolutely dominating the market, and rather you come up with a folly...

kbrooksc

Community Legend

770 Views

1 replies

0 likes

  • 770 Views
  • 1 replies
  • 0 likes

Can't find another member to share music with

A co-worker of mine recently got Spotify, and I was able to find him and send him music. However, he can't find me to send me any music, by my username or the number code assigned to me. He's not registered through Facebook, how can he find me on the...

Newbie

A co-worker of mine recently got Spotify, and I was able to find him and send him music. However, he can't find me to send me any music, by my username or the number code assigned to me. He's not reg...

blake

Community Legend

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

I can't listen offline even if I am a premium member

Since few days I have problems with my playlists on my iphone...even if I made them available offline, some of the tracks are NO LONGER available offline! As a result, only half of the playlist is available now! How is it possibile?????

Newbie

Since few days I have problems with my playlists on my iphone...even if I made them available offline, some of the tracks are NO LONGER available offline! As a result, only half of the playlist is av...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

SOLVED: Long playlists don't sync - desktop/iphone

Hello, I only use one long playlist that I keep in offline mode. Since it now is using too much space on my phone, I decided to cut the playlist (currently containing about 1000 songs) in two. Now the strange thing happens. I create a new playlist th...

Casual Listener

Hello, I only use one long playlist that I keep in offline mode. Since it now is using too much space on my phone, I decided to cut the playlist (currently containing about 1000 songs) in two. Now ...

kshastryp

Casual Listener

1185 Views

6 replies

1 likes

  • 1185 Views
  • 6 replies
  • 1 likes

only plays in shuffle mode

spotify on my iPhone (Im a premium member) will only play in shuffle, how do i stop shuffle and play an album in its correct order?

Regular

spotify on my iPhone (Im a premium member) will only play in shuffle, how do i stop shuffle and play an album in its correct order?

harrietpreston

Regular

1023 Views

1 replies

0 likes

  • 1023 Views
  • 1 replies
  • 0 likes

Ipad does not show all albums.

I have been told to start a new thread if I have questions, so here goes. If I search an artist on my Macbook I get far more results than if I use my iPad. Ie I may get 20 or 30 albums on the Macbook, but only 5 or 6 on my iPad. Why is this..?

Visitor

I have been told to start a new thread if I have questions, so here goes.   If I search an artist on my Macbook I get far more results than if I use my iPad.   Ie I may get 20 or 30...

ljungqvist93

Gig Goer

894 Views

3 replies

0 likes

  • 894 Views
  • 3 replies
  • 0 likes

changes to playlists on pc not transferring to iphone

So I'm trying to randomize the order of my very large main playlist (Liked from Radio, with 8,000+ songs) on the PC because this is near impossible to do easily on the iphone. (I'm doing this because the shuffle feature, even with 8,000 songs of play...

Newbie

So I'm trying to randomize the order of my very large main playlist (Liked from Radio, with 8,000+ songs) on the PC because this is near impossible to do easily on the iphone. (I'm doing this because...

563 Views

0 replies

0 likes

  • 563 Views
  • 0 replies
  • 0 likes

Se cierra la aplicación

Tengo meses usando la app, y desde hace dos días al abrirla se cierra sola! Y la tengo que reinstalar, sincronizar las listas, y me dura un día completo... Para la noche deja de funcionar de nuevo... Y tengo que hacer lo mismo.A que se debe?

Newbie

Tengo meses usando la app, y desde hace dos días al abrirla se cierra sola! Y la tengo que reinstalar, sincronizar las listas, y me dura un día completo... Para la noche deja de funcionar de nuevo......

1492 Views

0 replies

5 likes

  • 1492 Views
  • 0 replies
  • 5 likes

Deleting songs from a playlist

I've got Spotify on my iPhone 5. I've never had an issue, then overnight, I'm not able to drag left on a song in a playlist and have the red DELETE button appear. Now nothing happens when I drag right or left. Is this a bug and I just need to update ...

Newbie

I've got Spotify on my iPhone 5. I've never had an issue, then overnight, I'm not able to drag left on a song in a playlist and have the red DELETE button appear. Now nothing happens when I drag righ...

ljungqvist93

Gig Goer

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Hide Unplayable Songs Turned On But Songs Still Showing

Hi, I'm using Spotify 1.7.0 and when I select 'Hide Unplayable Songs' all of the songs are still there but greyed out. I've tried deleting the app, rebooting the phone and then downloading an album and going back offline but it still shows all my mus...

Casual Listener

Hi,    I'm using Spotify 1.7.0 and when I select 'Hide Unplayable Songs' all of the songs are still there but greyed out.  I've tried deleting the app, rebooting the phone and then...

JoelLegend

Casual Listener

3413 Views

3 replies

0 likes

  • 3413 Views
  • 3 replies
  • 0 likes

(iOS) After saving an album to My Music and then making it available offline

Why doesn't the album play in order (it jumps around the album instead) Help please! Thanks. EDIT: My apologies for posting, I figured it out. For anyone curious, if you open an individual song so that it takes up the screen, there is a shuffle butto...

Newbie

 Why doesn't the album play in order (it jumps around the album instead)   Help please!   Thanks.   EDIT: My apologies for posting, I figured it out. For anyone curiou...

512 Views

0 replies

0 likes

  • 512 Views
  • 0 replies
  • 0 likes

Solved!! how to sync ipod with Spotify AND playlist help

I have the iPod Touch plugged into a Macbook Air. Is there supposed to be a way to add the music from the iPod to my Spotify library? On iTunes on the Mac, I have Smart Playlists. Why are these not being detected by Spotify, like the other playlists ...

Regular

I have the iPod Touch plugged into a Macbook Air. Is there supposed to be a way to add the music from the iPod to my Spotify library?   On iTunes on the Mac, I have Smart Playlists. Why are ...

jeremygoh

Community Legend

1176 Views

1 replies

0 likes

  • 1176 Views
  • 1 replies
  • 0 likes

Album Heading within My Music Now Missing

In my app, for a while, when you would click on an artist in my music, in stead of just a long list of songs, there were headings for each album. It made it so much easier to navigate and I loved it. But it seems to be gone? Is it some kind of settin...

Casual Listener

In my app, for a while, when you would click on an artist in my music, in stead of just a long list of songs, there were headings for each album.  It made it so much easier to navigate and I lov...

jeremygoh

Community Legend

901 Views

3 replies

0 likes

  • 901 Views
  • 3 replies
  • 0 likes