Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

44780 Views

45 replies

10 likes

  • 44780 Views
  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110880 Views

116 replies

13 likes

Other
  • 110880 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1828 Views

0 replies

0 likes

iOS
  • 1828 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302655 Views

62 replies

16 likes

  • 302655 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128503 Views

19 replies

38 likes

  • 128503 Views
  • 19 replies
  • 38 likes

Spotify crashes as soon as it opens iphone

my spotify opens for about 5 seconds, on average, just the green logo page, or 3 white loading dots, sometimes i'll get a flash of the main screen but then it always crashes and takes me back to the main page on my iphone. i've deleted it and re down...

Newbie

my spotify opens for about 5 seconds, on average, just the green logo page, or 3 white loading dots, sometimes i'll get a flash of the main screen but then it always crashes and takes me back to the ...

743 Views

0 replies

2 likes

  • 743 Views
  • 0 replies
  • 2 likes

Song change feedback sounds missing

The notification beeps are no longer playing on song change on my iphone. i disabled and reenabled the option and restarted the app but it's had no effect. Was this removed intentionally or a bug?

Casual Listener

The notification beeps are no longer playing on song change on my iphone. i disabled and reenabled the option and restarted the app but it's had no effect. Was this removed intentionally or a bug?

jeremygoh

Community Legend

2185 Views

1 replies

1 likes

  • 2185 Views
  • 1 replies
  • 1 likes

Premiun service problem

I have a premium service but I can only play when I'm connected to wifi. I have an iPhone 4 and an unlimited internet data service. At first I could connect without problems, but two months ago only reproduce the lists are enabled for offline. What s...

Newbie

I have a premium service but I can only play when I'm connected to wifi. I have an iPhone 4 and an unlimited internet data service. At first I could connect without problems, but two months ago only ...

jeremygoh

Community Legend

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Songs not listed on album on Spotify app

I found out an album on internet; when I click open on spotify, in the app there are no songs listed.For instance:https://spotify.com/?_ga=1.244191493.1292153873.1410817243Can you explain me why?Thank you.

Newbie

I found out an album on internet; when I click open on spotify, in the app there are no songs listed. For instance: https://spotify.com/?_ga=1.244191493.1292153873.1410817243 Can you explain m...

jeremygoh

Community Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Music is not showing up

My Spotify app on my iPhone 4S is not displaying any of my playlists. "Local Files" and "Starred" appear, however will not load any of the songs. Under my "saved songs" only one is listed. I have the app installed on my iPhone 5S, and it works just f...

Newbie

My Spotify app on my iPhone 4S is not displaying any of my playlists.  "Local Files" and "Starred" appear, however will not load any of the songs.  Under my "saved songs" only one is listed...

kbrooksc

Community Legend

1339 Views

1 replies

0 likes

freeze
no music
no saved songs
no sound
Not showing up
playlists gone
slow
  • 1339 Views
  • 1 replies
  • 0 likes

Much space locally

Hi,Why does Spotify free take up so much space on my Iphone and Ipad, over 400 and 600MB. I have no music saved locally. Regards,John

Newbie

Hi, Why does Spotify free take up so much space on my Iphone and Ipad, over 400 and 600MB. I have no music saved locally. Regards, John

dinomight

Spotify Star

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Solved!! Will not sync!

A while ago I had purchased an album off of iTunes due to it not being on Spotify at the time, I had synced but the files were weird becuase it was iTunes. They wouldn't even play on my computer. Recently, the album (Rascal Flatts: Rewind if it makes...

Regular

A while ago I had purchased an album off of iTunes due to it not being on Spotify at the time, I had synced but the files were weird becuase it was iTunes. They wouldn't even play on my computer. Rec...

lonsjosephk

Regular

1061 Views

4 replies

0 likes

  • 1061 Views
  • 4 replies
  • 0 likes

Solved!! Report your crashing spotify iphone app here

This thread is an attempt to capture how many people are experiencing problems with the spotify iphone app. If you are experiencing regular crashing problems with the iphone spotify app, please write which iphone model you have, which IOS and which v...

Regular

This thread is an attempt to capture how many people are experiencing problems with the spotify iphone app.   If you are experiencing regular crashing problems with the iphone spotify app, p...

meahtenoha

Spotify

45264 Views

129 replies

5 likes

  • 45264 Views
  • 129 replies
  • 5 likes

Playlists disappeared on iphone

Hi! I'm using Spotify on my computer as well as my iphone. Now it seems like all my playlists have disappeared from Spotify on iPhone. When I log in on my computer though, they are all there. I have tried logging out and back in - no change. I tried ...

Newbie

Hi! I'm using Spotify on my computer as well as my iphone. Now it seems like all my playlists have disappeared from Spotify on iPhone. When I log in on my computer though, they are all there. I hav...

499 Views

0 replies

0 likes

  • 499 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect For Desktop App

My iPhone will not show the name of my laptop onder the connect section. So therefore i cannot control it wirelessly from my iPhone. it is under the same wifi and on my laptop it shows my device but on my phone it does not. How can i Fix this?

Newbie

My iPhone will not show the name of my laptop onder the connect section. So therefore i cannot control it wirelessly from my iPhone. it is under the same wifi and on my laptop it shows my device but ...

MattSuda

Spotify Star

919 Views

1 replies

0 likes

  • 919 Views
  • 1 replies
  • 0 likes

Problem on iPod touch - stop playing, can't sync and not detected by Spotify on MacOSX

Hello, When I`m using my iPod touch on a SoundDock, songs don`t start playing, only after seeking the song, the sound starts. After 50% of the song, the sound stops, but it is still playing. Even when pausing and resuming, the sound don`t come out. T...

Casual Listener

Hello,          When I`m using my iPod touch on a SoundDock, songs don`t start playing, only after seeking the song, the sound starts. After 50% of the song, the sound st...

587 Views

0 replies

0 likes

  • 587 Views
  • 0 replies
  • 0 likes

iOS App is absolutely worthless.

Four issues that plague the latest few updates that make me want to switch to Rdio: 1. App stuck on Shuffle. Only way to resolve this is to delete and reinstall the App. 2. What happened to the album subdivision in saved Artists? Now under each artis...

Newbie

Four issues that plague the latest few updates that make me want to switch to Rdio: 1. App stuck on Shuffle. Only way to resolve this is to delete and reinstall the App. 2. What happened to the a...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

iPhone Not Being Detected By Devices

Hi everyone. I purchased Premium Spotify yesterday with the student discount. I downloaded the Spotify application on both my MacBook Pro and my iPhone. I tried to sync my phone on spotify to get all my music on my phone, but my iPhone won't detect u...

Newbie

Hi everyone. I purchased Premium Spotify yesterday with the student discount. I downloaded the Spotify application on both my MacBook Pro and my iPhone. I tried to sync my phone on spotify to get all...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

app crashing

the last update meant that i cant accsess the app without it crashing. its not just me having this problem. ive tried everything thats been said reinstalling then resetting the phone then installing again and made no progress. i would really like it ...

Casual Listener

the last update meant that i cant accsess the app without it crashing. its not just me having this problem. ive tried everything thats been said reinstalling then resetting the phone then installing ...

gnr8788

Music Fan

776 Views

2 replies

2 likes

  • 776 Views
  • 2 replies
  • 2 likes

can't download the app?plz help!

I can't download the app on appstore, i just keep gettin this : To download this article for free from the store? This article will be added to your purchase. and will be available for you even if your family sharing status will be changed what is th...

Casual Listener

I can't download the app on appstore, i just keep gettin this : To download this article for free from the store? This article will be added to your purchase. and will be available for you even ...

lil_bucki

Casual Listener

1174 Views

2 replies

0 likes

  • 1174 Views
  • 2 replies
  • 0 likes

Songs playing silent

Hi, I have a spotify premium and have no isses when playing spotify on my laptop. However on my iphone recently I am having the issue where every now and then a song will play silent.I have had premium for a long time and this has not been an issue u...

Casual Listener

Hi,   I have a spotify premium and have no isses when playing spotify on my laptop. However on my iphone recently I am having the issue where every now and then a song will play silent.I hav...

bethyj

Casual Listener

2446 Views

2 replies

0 likes

  • 2446 Views
  • 2 replies
  • 0 likes

Track not saving for offline mode

So I've been trying to download a Spotify-created playlist to listen to offline on my iPad and there's one track that absolutely refuses to be saved. Rather than showing the green - or even the grey - arrow, it shows an orange-red exclamation point. ...

Newbie

So I've been trying to download a Spotify-created playlist to listen to offline on my iPad and there's one track that absolutely refuses to be saved. Rather than showing the green - or even the grey ...

jeremygoh

Community Legend

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Solved!! Control center and radio

So I just noticed today that if you stream music from the radio section the back button on the control center gets replaced with a button for thumbs up, thumbs down and add to library, the add to library button doesn't work, any idea on how to enable...

Casual Listener

So I just noticed today that if you stream music from the radio section the back button on the control center gets replaced with a button for thumbs up, thumbs down and add to library, the add to lib...

MattSuda

Spotify Star

1430 Views

2 replies

0 likes

  • 1430 Views
  • 2 replies
  • 0 likes

Will my UK spotify account work in the US when on holiday?

I want to use my iphone app in the US when visiting later in the year. Will it work, and will all the songs work?

Newbie

I want to use my iphone app in the US when visiting later in the year. Will it work, and will all the songs work?

Jordi

Community Legend

1822 Views

1 replies

0 likes

  • 1822 Views
  • 1 replies
  • 0 likes

Spotify connect issues

Hi. I use two devices in my room, one is my old iPhone four attached to a speaker and my other is my new iPhone 5s which I use everyday. When I try and move between Spotify connect in the two devices, my iPhone 4 does not play and my 5S always takes ...

Casual Listener

Hi. I use two devices in my room, one is my old iPhone four attached to a speaker and my other is my new iPhone 5s which I use everyday. When I try and move between Spotify connect in the two devices...

521 Views

0 replies

0 likes

  • 521 Views
  • 0 replies
  • 0 likes