An annoying problem on IPAD MINI, and a feature request

[liolio2]

Hello,

So far I have enjoyed the IPAD version of the app. However I noticed a bug that seriously affects  the user experience.

Indeed it seems that after I browsed into several side widgets, the pictures would not appear anymore, and I can't actually do anything. It looks like there is a memory issue... I usually use these widgets a lot and go quite deep in the arborescence. 

I need to restart the app so it would work again, already restarted twice today...

By the way I have noticed a functionality that is somehow missing: if I listen to a song from a playlist I can't get directly to album (or I guess the logical parent) of this song. I have to search it, and this makes the discovery of new artists a bit tedious  

Lio

[Taylor]

Hi, and welcome to the community!

Any other users who experience this: could you post the following?:

1) iPad model and memory (overall mem and amount available)

2) Number of offline playlists synced; and total playlist number.

3) iOS version

4) Spotify version

Just makes it easier to see a correlation if there is one; and if more users experience it I'll escalate it over to the staff for you.

As for the feature request, sounds like a Good Idea! Feel free to submit it to the Ideas section of the community.

Anthony 🙂

[kaylynne1623]

Ever since I updated my ipad mini to the ios9 (most recent update) spotify does not work. I go to open the app, it says spotify like it nomally does but it stays at that screen for about 2 minutes and then it closes by itself. How do I fix this problem? I've deleted and reinstalled the application and I've also reset my ipad as well.

[Corrina]

Same for me as well..

After I have download iOS8.0.2 on my mini ipad, Spotify couldn't play any songs.  It kept saying "Unable to play track". 

So I have decided to delete it so then I can restall it again to see if it works.  However, I couldn't download it anymore and it kept telling me to press update which I did but still couldn't download.

Is there any other way to fix it?