Premium Won't Play Certain Songs

This is a problem for both iOS7 [iPhone 5c] and the Apple OS X [Macbook].My girlfriend, a Spotify Premium user, recently upgraded from an iPhone 4 to the 5c in late October.. After she transferred all of the data and synced her new device, Spotifly w...

• ArkNasty
• Casual Listener
• This is a problem for both iOS7 [iPhone 5c] and the Apple OS X [Macbook]. My girlfriend, a Spotify Premium user, recently upgraded from an iPhone 4 to the 5c in late October..  After she tran...
• 2013-11-20 6:44:37 AM
• 2014-08-03 4:42:15 PM
• jeremygoh
• Community Legend
• 1252 Views
• 5 replies
• 0 likes

Won't sync offline tracks even after upgrade/reinstall/deletion etc

I've spent days trying every single solution I can find online and I STILL can't sync offline tracks. I've got over 2 GB of space on my iphone, I've done a full reset of my phone and reinstalled every single app, I've tried every trick I could find l...

• michaeldresser
• Music Fan
• I've spent days trying every single solution I can find online and I STILL can't sync offline tracks.  I've got over 2 GB of space on my iphone, I've done a full reset of my phone and reinstalle...
• 2014-07-30 7:04:16 PM
• 2014-08-03 4:35:11 PM
• jeremygoh
• Community Legend
• 831 Views
• 13 replies
• 0 likes

Connect won't recognise other devices on my network

I have a premium account, with the Spotify app installed on my iPhone5, and the Spotify program running on my Windows7 PC.The PC will recognise my iPhone as another device, and allow sync, but the connect feature on the iPhone app won't see the PC an...

• cabes
• Newbie
• I have a premium account, with the Spotify app installed on my iPhone5, and the Spotify program running on my Windows7 PC. The PC will recognise my iPhone as another device, and allow sync, but the ...
• 2014-08-02 2:23:44 AM
• 2014-08-03 4:32:41 PM
• jeremygoh
• Community Legend
• 890 Views
• 1 replies
• 0 likes
• Connect
  iphone
  Windows

iPad Version of Spotify & Menu line on IPAD Air

Why can't I see the menu line ( File Edit View Playback Help) on my IPAD? The included functions available on my laptod are very useful. Like "Cut" and "Paste" and "Create a new Folder". Anyone knows ?

• svartsammet
• Casual Listener
• Why can't I see the menu line ( File Edit View Playback Help) on my IPAD? The included functions available on my laptod are very useful. Like "Cut" and "Paste" and "Create a new Folder". &...
• 2014-08-02 10:08:49 AM
• 2014-08-03 4:24:33 PM
• jeremygoh
• Community Legend
• 1677 Views
• 7 replies
• 0 likes

Equalizer

I like the new option for the equalizer feature. However, I've noticed when messing with the lows (bass) on some songs, I get a lot of static. No, I'm not turning it all the way up, it just seems to me that (in my opinion) either it doesn't provide e...

• RECON1
• Newbie
• I like the new option for the equalizer feature. However, I've noticed when messing with the lows (bass) on some songs, I get a lot of static. No, I'm not turning it all the way up, it just seems to ...
• 2014-08-02 11:11:05 AM
• 2014-08-03 4:23:19 PM
• jeremygoh
• Community Legend
• 524 Views
• 1 replies
• 0 likes

Spotify Connect

on my Ipone 5s I press that icon that says spotify connect, i can't find my computer on that screen, im logged on at the same network and same Spotify account.. any ideas? Please Help!

• mezentius
• Regular
• on my Ipone 5s I press that icon that says spotify connect, i can't find my computer on that screen, im logged on at the same network and same Spotify account.. any ideas? Please Help!
• 2014-07-27 12:31:20 AM
• 2014-08-03 4:20:57 PM
• jeremygoh
• Community Legend
• 400 Views
• 4 replies
• 0 likes

iPhone start shuffle without doing anything

Anyone who knows what to do if Spotify on an iPhone doesn't stop shuffle even if the shuffle button isn't on. I got a premium account and it happens when I don't even push any buttons on the phone (like under a workout). So in the middle of a song it...

• Fiiah
• Newbie
• Anyone who knows what to do if Spotify on an iPhone doesn't stop shuffle even if the shuffle button isn't on. I got a premium account and it happens when I don't even push any buttons on the phone (l...
• 2014-08-02 8:18:41 PM
• 2014-08-03 4:18:09 PM
• jeremygoh
• Community Legend
• 481 Views
• 1 replies
• 0 likes

when i go offline the songs i downloaded wont play i dont understand??

ok so i save the song like how you should. but when i go offline it doesnt save! there's an arrow below it and it should go green when its downloaded but i dont know how :(( it worked fine from the start and now it doesnt. im on premium 7 days , on m...

• mfdjm116
• Newbie
• ok so i save the song like how you should. but when i go offline it doesnt save! there's an arrow below it and it should go green when its downloaded but i dont know how :(( it worked fine from the s...
• 2014-08-03 7:41:57 AM
• 2014-08-03 4:09:37 PM
• jeremygoh
• Community Legend
• 554 Views
• 1 replies
• 0 likes

Offline synching not working

HiI am a very new user and to begin with had no problem with making music available offline. However in last couple of days the synching has stopped and I now only have 3 playlists available offline. I have tried switching all 'available offline' off...

• Littlecharliep
• Casual Listener
• Hi I am a very new user and to begin with had no problem with making music available offline. However in last couple of days the synching has stopped and I now only have 3 playlists available offlin...
• 2014-07-31 1:26:05 AM
• 2014-08-01 9:02:32 PM
• jeremygoh
• Community Legend
• 2211 Views
• 3 replies
• 0 likes
• offline mode
  offline playlists
  Offline playlists unavailable

Why recently do we get Auto Promos of Spotify on Premium accounts?

• Tesa
• Newbie
• 2014-07-31 12:29:01 AM
• 2014-08-01 6:08:38 PM
• Peter__
• Community Legend
• 590 Views
• 2 replies
• 0 likes

Spotify Premium is not working on my iPhone 5s

Hi I already tried delete and reinstall. Log in and then log out all those methods mentioned from previous comments. When I check my account from Spotify, it appeared to be "free"; and when I clicked on Premium it is asking me to pay $12 something bu...

• Kayumihama
• Regular
• Hi I already tried delete and reinstall. Log in and then log out all those methods mentioned from previous comments. When I check my account from Spotify, it appeared to be "free"; and when I clicked...
• 2014-07-31 2:53:39 PM
• 2014-07-31 5:08:18 PM
• Kayumihama
• Regular
• 987 Views
• 7 replies
• 0 likes

Wtf

I found a bug and I'd like to help spotify out by submitting it. 1: there is no obvious way to do in the app. 2: going to "help->solutions->tech support->report an error or bug-> iOS" on the desktop website does absolutely NOTHING. On the last step y...

• paulied77
• Casual Listener
• I found a bug and I'd like to help spotify out by submitting it. 1: there is no obvious way to do in the app. 2: going to "help->solutions->tech support->report an error or bug-> iOS...
• 2014-07-31 3:19:08 PM
• 2014-07-31 3:59:11 PM
• jeremygoh
• Community Legend
• 313 Views
• 1 replies
• 0 likes

Car Function

Hello all, I am using the Spotify app in my Car, I'd like to have the option that the device will not go into standby Mode unless I have quit.In the past I used CarTunes for local files which gave the opportunity to switch such a function.

• Luckbert
• Casual Listener
• Hello all, I am using the Spotify app in my Car, I'd like to have the option that the device will not go into standby Mode unless I have quit. In the past I used CarTunes for local files which g...
• 2014-07-31 6:19:39 AM
• 2014-07-31 8:25:19 AM
• jeremygoh
• Community Legend
• 567 Views
• 3 replies
• 0 likes

Playlist

Whenever I play a playlist on spotify it always plays other songs that are not in my playlist but are related to the songs that are. Is there a setting that I can choose that only plays songs in my playlist and not related songs?

• Jewelp
• Newbie
• Whenever I play a playlist on spotify it always plays other songs that are not in my playlist but are related to the songs that are. Is there a setting that I can choose that only plays songs in my p...
• 2014-07-22 4:17:24 PM
• 2014-07-31 8:23:16 AM
• jeremygoh
• Community Legend
• 321 Views
• 1 replies
• 0 likes