Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237830 Views

27 replies

5 likes

  • 237830 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119063 Views

117 replies

13 likes

Other
  • 119063 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2709 Views

0 replies

0 likes

iOS
  • 2709 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305577 Views

62 replies

16 likes

  • 305577 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130912 Views

19 replies

38 likes

  • 130912 Views
  • 19 replies
  • 38 likes

Local files play different version on iPhone?

I own a some live shows (local files) that when synced with my iPhone, play a different version (album version) on my iPhone. In other words, I can play the exact same song title (which shows the date of the live show) on both the desktop and iPhone....

Casual Listener

I own a some live shows (local files) that when synced with my iPhone, play a different version (album version) on my iPhone. In other words, I can play the exact same song title (which shows th...

kbrooksc

Community Legend

1690 Views

3 replies

0 likes

local files sync
  • 1690 Views
  • 3 replies
  • 0 likes

Need data management help

Every time I add a song to a playlist, it gets added to albums, artists, etc. And then it takes forever to sift through everything to find an album I actually did save as an album - having to sift through all the stuff I did not put there. Please hel...

Roadie

Every time I add a song to a playlist, it gets added to albums, artists, etc. And then it takes forever to sift through everything to find an album I actually did save as an album - having to sift th...

Baroninkjet

Roadie

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
  • 0 likes

Solved!! Bug in a Album

When I play the album "Caixinha de Sonhos - O Melhor da Música Infantil" randomly in the iPad, after one or two songs Spotify starts playing other songs that are not in the album Why is this? Can it be fixed? Caixinha de Sonhos – Caixinha de Sonhos -...

Casual Listener

When I play the album "Caixinha de Sonhos - O Melhor da Música Infantil" randomly in the iPad, after one or two songs Spotify starts playing other songs that are not in the album 😞 Why is this?...

lenissima

Casual Listener

902 Views

4 replies

0 likes

  • 902 Views
  • 4 replies
  • 0 likes

Found a bug!

On iPhone spotify (latest OS release, 8.0.2), when you press Share on a song and try to browse for a contact the app crashes. No big deal, but feel free to fix it Love you service. Thanks, David F

Newbie

On iPhone spotify (latest OS release, 8.0.2), when you press Share on a song and try to browse for a contact the app crashes.    No big deal, but feel free to fix it 🙂    ...

MattSuda

Spotify Star

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Albums won't display songs

Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is to log out of spotify and log back in again, which s...

Casual Listener

Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is t...

pootle73

Casual Listener

23803 Views

8 replies

0 likes

  • 23803 Views
  • 8 replies
  • 0 likes

Can't thumbs up or down in radio; Something went wrong!

It seems like 99% of the time I cannot "thumbs up" a song. It says "Something went wrong!" and continues to play the song, but doesn't highlight the thumbs up. I haven't tried the thumbs down in a while, but I'd be willing to bet it doesn't work eith...

Newbie

It seems like 99% of the time I cannot "thumbs up" a song.  It says "Something went wrong!" and continues to play the song, but doesn't highlight the thumbs up.  I haven't tried the thumbs ...

kbrooksc

Community Legend

930 Views

1 replies

0 likes

  • 930 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on Ipod touch

I have opened up Spotify on my Ipod Touch and for some reason when I go to play something (shuffle play), it will only play the first few seconds and then stop (it still looks like it's playing).. I've plugged in my headphones and tried it through th...

Music Fan

I have opened up Spotify on my Ipod Touch and for some reason when I go to play something (shuffle play), it will only play the first few seconds and then stop (it still looks like it's playing).. &n...

Jordi

Community Legend

953 Views

1 replies

0 likes

  • 953 Views
  • 1 replies
  • 0 likes

Solved!! Help, can't add a payment card...

I'm trying to add a payment card to get spotify premium, but as I click on add payment, the page doesn't open... Please help I also tried to directly pay adding the card on the way, but the page doesn't open either.. Does anybody have a solution ?

Casual Listener

I'm trying to add a payment card to get spotify premium, but as I click on add payment, the page doesn't open... Please help I also tried to directly pay adding the card on the way, but the page does...

Antoinelebaehl

Casual Listener

1856 Views

6 replies

0 likes

  • 1856 Views
  • 6 replies
  • 0 likes

Unacceptably high mobile data usage for no reason whatsoever

I took spotify out of offline mode two days ago to synch some playists and seemingly didn't turn it back on again. Now I was informed by my carrier that my mobile data volume for the month had been depleted after only 12 days (I have never ever ran o...

Casual Listener

I took spotify out of offline mode two days ago to synch some playists and seemingly didn't turn it back on again.   Now I was informed by my carrier that my mobile data volume for the month...

butter_milch

Casual Listener

1234 Views

4 replies

0 likes

  • 1234 Views
  • 4 replies
  • 0 likes

Solved!! I can not separate the account from a facebook profile

I accidentally logged to facebook from a friend's ipad. This action has deleted my profile data from spotify and replaced them with those of my friend. I lost my playlist and even if I disconnect my friend's account from Facebook (he doesn't have a F...

Casual Listener

I accidentally logged to facebook from a friend's ipad.  This action has deleted my profile data from spotify and replaced them with those of my friend. I lost my playlist and even if I disconn...

MichaelW

Community Legend

1457 Views

7 replies

0 likes

  • 1457 Views
  • 7 replies
  • 0 likes

Everything on my account was deleted

I recently got an iPhone 5s and when I got spotify I logged in and everything on my account was gone?

Newbie

I recently got an iPhone 5s and when I got spotify I logged in and everything on my account was gone?

kbrooksc

Community Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Syncing local files

I cannot seem to be able to sync local files. I've gotten local files onto the Spotify on my MacBook Pro. Spotify on my MacBook Pro recognizes my iPhone, and I have ticked off the local files playlist to sync. It says pending, but nothing happens. I ...

Gig Goer

I cannot seem to be able to sync local files. I've gotten local files onto the Spotify on my MacBook Pro. Spotify on my MacBook Pro recognizes my iPhone, and I have ticked off the local files playlis...

Feddar

Gig Goer

892 Views

4 replies

0 likes

  • 892 Views
  • 4 replies
  • 0 likes

Solved!! List of saved artist and albums on iPad?

Is it possible there is no way how to show list of my saved Artists, Albums etc. in my spotify app on iPad? I can see it on my mac and also on my iphone but in iPad just playlists.

Regular

Is it possible there is no way how to show list of my saved Artists, Albums etc. in my spotify app on iPad? I can see it on my mac and also on my iphone but in iPad just playlists.

prettorian

Regular

1290 Views

2 replies

0 likes

  • 1290 Views
  • 2 replies
  • 0 likes

Fix request

I would like to know if you can fix spotify so you can filter for a song and then delete that song in a playlist, I use to be able to do this but the past two upgrades have removed this nice function. Thank you

Music Fan

I would like to know if you can fix spotify so you can filter for a song and then delete that song in a playlist, I use to be able to do this but the past two upgrades have removed this nice function...

pwn0graphy

Casual Listener

2854 Views

14 replies

0 likes

  • 2854 Views
  • 14 replies
  • 0 likes

Saved albums missing on iPhone

My saved albums don't show on iPhone (iOS 7 - lates app version) - the list is simply empty. They show up fine on desktop. Any ideas? Thanks

Newbie

My saved albums don't show on iPhone (iOS 7 - lates app version) - the list is simply empty. They show up fine on desktop.  Any ideas? Thanks

SolidSnake35

Music Fan

788 Views

2 replies

0 likes

  • 788 Views
  • 2 replies
  • 0 likes

Starred Playlist

Spotify keeps playing the same old songs over and over. It doesn't matter how many new "starred" added with the newer version. It only plays the old version of Fav songs. Even in the radio, it keeps playing the same artists, even if I go to adifferen...

Newbie

Spotify keeps playing the same old songs over and over. It doesn't matter how many new "starred" added with the newer version. It only plays the old version of Fav songs. Even in the radio, it keeps ...

Grace

Spotify

544 Views

2 replies

0 likes

  • 544 Views
  • 2 replies
  • 0 likes

iOS 7.0.4 Spotify won't open

Since I installed the latest update, Spotify won't load. Under the icon it says "waiting". I've tried restarting the iphone5 to no avail. I've also reset the settings of the phone.I can't uninstall the app because it won't let me: the little x that a...

Regular

Since I installed the latest update, Spotify won't load. Under the icon it says "waiting". I've tried restarting the iphone5 to no avail. I've also reset the settings of the phone.I can't uninstall t...

arjun2k4

Casual Listener

3304 Views

11 replies

0 likes

  • 3304 Views
  • 11 replies
  • 0 likes

Spotify won't open in iPhone

I try to open my Spotify app in my iPhone but it won't, it just shows the logo against a black screen and never loads. I tried refreshing the app and deleting it and redownloading it. What should I do?

Newbie

I try to open my Spotify app in my iPhone but it won't, it just shows the logo against a black screen and never loads. I tried refreshing the app and deleting it and redownloading it. What should I d...

arjun2k4

Casual Listener

8836 Views

11 replies

5 likes

  • 8836 Views
  • 11 replies
  • 5 likes

Solved!! Search function on iOS 8.0.2, Spotify for iPad: limited?

I'm wondering about the search function within the Spotify app for iOS 8.0.2 on my iPad:Can I no longer type in a search command that will search the entire data base of Spotify on the web?Whatever I type into the search bar, no matter how famous a s...

Visitor

I'm wondering about the search function within the Spotify app for iOS 8.0.2 on my iPad: Can I no longer type in a search command that will search the entire data base of Spotify on the web? What...

user-removed

Not applicable

828 Views

2 replies

0 likes

  • 828 Views
  • 2 replies
  • 0 likes

Sharing a song in Spotify

Help,help, help. When will this feature return. I am not a user of Facebook or Twitter, neither are my friends that are on spotify. The greatest feature of Spotify was being able to instantly share music through whatever device I was using, I am now ...

Casual Listener

Help,help, help. When will this feature return. I am not a user of Facebook or Twitter, neither are my friends that are on spotify. The greatest feature of Spotify was being able to instantly shar...

Peter__

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes