Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
43965 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109482 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
438265 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302030 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have made a playlist for a spinning class. I assumed if I played the first song on the list when it finished the second song would begin. But it doesn't. I am apparently missing something about making a playlist. What is it?thanks
I have made a playlist for a spinning class. I assumed if I played the first song on the list when it finished the second song would begin. But it doesn't. I am apparently missing something about ...
Casual Listener
7301 Views
2 replies
0 likes
When i try to sign up for free spotify it says its already installed on my iphone 6. There is no icon so i cant access it. How do I g et on????
When i try to sign up for free spotify it says its already installed on my iphone 6. There is no icon so i cant access it. How do I g et on????
Community Legend
556 Views
1 replies
0 likes
Hi everyone,I've got an old iPhone that I connected to a pair of speakers so I can play music via Spotify Connect in that room. Unfortunately, the iPhone just as my current iPhone keeps disconnecting from Spotify Connect. Probably something to do wit...
Hi everyone, I've got an old iPhone that I connected to a pair of speakers so I can play music via Spotify Connect in that room. Unfortunately, the iPhone just as my current iPhone keeps disconnec...
Casual Listener
1234 Views
1 replies
0 likes
I can´t play any songs on my Ipod Touch 4G. I have Spotify Premium, and the necessary IOS, and it worked up until a couple of days ago... I can log into Spotify, I can find songs, I can set them to play, but then it just stops... the screen shows the...
I can´t play any songs on my Ipod Touch 4G. I have Spotify Premium, and the necessary IOS, and it worked up until a couple of days ago... I can log into Spotify, I can find song...
Newbie
1683 Views
2 replies
0 likes
I've had Spotify Premium on my iPod Touch 4 for a couple of months now, and in the last couple of weeks, all music I've made available offline, has..... not been available offline. If I don't have a wi-fi signal, and I make a selection under Albums o...
I've had Spotify Premium on my iPod Touch 4 for a couple of months now, and in the last couple of weeks, all music I've made available offline, has..... not been available offline. If I don't h...
469 Views
0 replies
0 likes
Hello there! I am not sure why I updated my IPhone to the 8.0.2 version so soon, usually I don't. In any case, since I did it my IPhone will not launch Spotify whatsoever. I tried deleting the app, installing it back, updates the latest spotify versi...
Hello there! I am not sure why I updated my IPhone to the 8.0.2 version so soon, usually I don't. In any case, since I did it my IPhone will not launch Spotify whatsoever. I tried deleting...
Roadie
2154 Views
11 replies
1 likes
Okay, A couple of days ago I was jamming out to Christmas music, and I located the "Holiday Station" in the Browse Section, but now I can not find it anymore. It was not just Christmas music either, it had every Holiday to browse from. Why does it ke...
Okay, A couple of days ago I was jamming out to Christmas music, and I located the "Holiday Station" in the Browse Section, but now I can not find it anymore. It was not just Christmas music ...
637 Views
0 replies
1 likes
anyone knows how to filter and then shuffle after the latest update?
anyone knows how to filter and then shuffle after the latest update?
Newbie
6327 Views
3 replies
0 likes
I logged out of my Sotify account, and when I resigned in on my iPhone, all my songs in the Your Music section were gone. They're still on my Mac, but I can't seem to get them to recover on my iPhone. Any ideas?
I logged out of my Sotify account, and when I resigned in on my iPhone, all my songs in the Your Music section were gone. They're still on my Mac, but I can't seem to get them to recover on my iPhone...
Newbie
523 Views
1 replies
1 likes
My month premium has just expired and I want to renew it however it is not giving me the option to. My account won't show and it's not on offline mode. I have 3G and wifi and still nothing.
My month premium has just expired and I want to renew it however it is not giving me the option to. My account won't show and it's not on offline mode. I have 3G and wifi and still nothing.
Community Legend
406 Views
1 replies
0 likes
Hello, when I log into spotify on my phone, everything works completely fine, except for the search bar. When I type in even one character it says "Error" and has a try again button. No matter how many times you click that button it won't work. It do...
Hello, when I log into spotify on my phone, everything works completely fine, except for the search bar. When I type in even one character it says "Error" and has a try again button. No matter how ma...
Newbie
676 Views
1 replies
1 likes
Spotify crashes very often, on my iPhone 3GS, my iPod (latest gen) and my iPad 1.It makes listening to music very annoying, which I can't imagine is the point. is this a common problem? When is a fix coming?
Spotify crashes very often, on my iPhone 3GS, my iPod (latest gen) and my iPad 1. It makes listening to music very annoying, which I can't imagine is the point. is this a common problem? Wh...
Casual Listener
2598 Views
12 replies
0 likes
I have deleted my Facebook and now I am unable to log on to premium spotify account. Is there any way around this??
I have deleted my Facebook and now I am unable to log on to premium spotify account. Is there any way around this??
Community Legend
771 Views
1 replies
0 likes
Everytime I open the app, it just shows the splash page and closes. I am unable to use this app PERIOD! I have tried uninstalling, re-installing, reset my iphones settings (without eraseing content) and then re-installing after that, turning on an of...
Everytime I open the app, it just shows the splash page and closes. I am unable to use this app PERIOD! I have tried uninstalling, re-installing, reset my iphones settings (without eraseing content) ...
Newbie
909 Views
3 replies
0 likes
Why will some songs in my playlists play on my computer but not on my phone?
Why will some songs in my playlists play on my computer but not on my phone?
Music Fan
873 Views
2 replies
0 likes
I have extreme quality on my spotify app right now with a couple playlists that are downloaded onto my phone (offline mode). If I change the music quality to high (or recommended) - will the playlist delete the "extreme quality" songs that are alread...
I have extreme quality on my spotify app right now with a couple playlists that are downloaded onto my phone (offline mode). If I change the music quality to high (or recommended) - will t...
Community Legend
569 Views
1 replies
0 likes
I am making an offline playlist of songs that I regularly listen to - but I would like to prioritize which songs I download to conserve space on my phone. Songs that take up wayyy too much space, I will probably just use Data because space on my phon...
I am making an offline playlist of songs that I regularly listen to - but I would like to prioritize which songs I download to conserve space on my phone. Songs that take up way...
Community Legend
24142 Views
1 replies
1 likes
Why isn't Out of the Woods by Taylor Swift on her artist page yet?
Why isn't Out of the Woods by Taylor Swift on her artist page yet?
Community Legend
1613 Views
2 replies
0 likes
In the last two releases of the Spotify iOS app I've noticed that when I want to add a song or an album to a playlist folder it no longer pre-populates the artist and album title as it used to. For example if I have a folder named "Reggae" and I want...
In the last two releases of the Spotify iOS app I've noticed that when I want to add a song or an album to a playlist folder it no longer pre-populates the artist and album title as it used to. ...
893 Views
0 replies
0 likes
