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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

232230 Views

53 replies

13 likes

  • 232230 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

155483 Views

507 replies

108 likes

  • 155483 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107616 Views

19 replies

38 likes

  • 107616 Views
  • 19 replies
  • 38 likes

iOS 3.1.3 404 issues

I'm currently using a very old device (iPhone first generation) with some version of Spotify for 3.1.3. When I try loggin in, I get an error, Login failed Error: 404 Is there any way that I can fix this, or is logging in from this version of Spotify ...

Regular

I'm currently using a very old device (iPhone first generation) with some version of Spotify for 3.1.3. When I try loggin in, I get an error,   Login failed Error: 404   Is there ...

jeremygoh

Community Legend

1015 Views

2 replies

0 likes

  • 1015 Views
  • 2 replies
  • 0 likes

Offline Playlist Default?

Hey, I was just wondering, if the following were to occur, would my streaming from my phone use data. -Mark a playlist as available to use offline. -Don't put the app into offline mode. -Still have some sort of 3G or wifi connection. Would the app kn...

Newbie

Hey,   I was just wondering, if the following were to occur, would my streaming from my phone use data. -Mark a playlist as available to use offline. -Don't put the app into offline mode...

user-removed

Not applicable

1610 Views

2 replies

0 likes

data usage
iOS
Offline Access
  • 1610 Views
  • 2 replies
  • 0 likes

Solved!! Delete of downoaded songs iphone

Hi eveybodyMaybe somebody can help me!How can I remove resp. delete my "downloaded" spotify songs from my iPhone because my memory is to big?Thanks and best regardsDeanz

Music Fan

Hi eveybody Maybe somebody can help me! How can I remove resp. delete my "downloaded" spotify songs from my iPhone because my memory is to big? Thanks and best regards Deanz

scorwitz

Regular

81305 Views

28 replies

0 likes

  • 81305 Views
  • 28 replies
  • 0 likes

Solved!! My Playlists do not appear on my phone

I have an iPhone. I can open the Spotify app on my phone. But when I go to "Your Music" and then "Playlists" all I see is "Loading" under "Starred" ?? I have a premium account. I should be able to view and listen to my playlists on my phone. I could ...

Newbie

I have an iPhone.  I can open the Spotify app on my phone.  But when I go to "Your Music" and then "Playlists" all I see is "Loading" under "Starred"  ??  I have a premium account...

Jo1013

Casual Listener

3458 Views

7 replies

0 likes

  • 3458 Views
  • 7 replies
  • 0 likes

Solved!! syncing to an ipod classic

Is it possible to put the songs you download from spotify on a ipod classic?

Newbie

Is it possible to put the songs you download from spotify on a ipod classic?

Joe

Community Legend

657 Views

1 replies

0 likes

  • 657 Views
  • 1 replies
  • 0 likes

IOS still cannot share tracks with spotify friends

Share option in IOS app still has a blank friends list. Facebook and Spotify users are not listing. This only works on the desktop app. I know this has been reported a number of times.

Casual Listener

Share option in IOS app still has a blank friends list. Facebook and Spotify users are not listing. This only works on the desktop app. I know this has been reported a number of times.

Peter__

Community Legend

594 Views

4 replies

0 likes

  • 594 Views
  • 4 replies
  • 0 likes

Spotify stops playing after a few songs/lock screen buttons frequently won't work

i know this has been a problem in the past - but i only started having it (at least with annoying frequency) with version 1.4. as far as i can tell, the problem isn't limited to local songs i have synced to my iphone. that said, i sync pretty much al...

Gig Goer

i know this has been a problem in the past - but i only started having it (at least with annoying frequency) with version 1.4. as far as i can tell, the problem isn't limited to local songs i have sy...

Coltsgrl00

Newbie

17951 Views

7 replies

1 likes

  • 17951 Views
  • 7 replies
  • 1 likes

Where is "My Music" on the iPad ?

Hi, I can't find My Music on the iPad. Its there on my iPhone. I understand developers are working on it. Any ETA ? You guys need help with the code ?

Newbie

Hi,   I can't find My Music on the iPad. Its there on my iPhone. I understand developers are working on it. Any ETA ? You guys need help with the code ?

NobNob

Music Fan

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Upgrade to download this playlist: GOT IT bug

Every time the app is opened into a playlist for spotlight free I am forced to tap "GOT IT" about 15 times before I can access my shuffled playlist.

Newbie

Every time the app is opened into a playlist for spotlight free I am forced to tap "GOT IT" about 15 times before I can access my shuffled playlist.

Peter__

Community Legend

619 Views

2 replies

0 likes

  • 619 Views
  • 2 replies
  • 0 likes

Cannot make any music available offline

My Spotify has recently been updated on the iPhone to version 1.4.0.1334 and since then I cannot make any playlist or album available offline. When I click 'make available offline' the downward arrow next to each song appears but does not go green, s...

Newbie

My Spotify has recently been updated on the iPhone to version 1.4.0.1334 and since then I cannot make any playlist or album available offline. When I click 'make available offline' the downward arrow...

Peter__

Community Legend

460 Views

3 replies

0 likes

  • 460 Views
  • 3 replies
  • 0 likes

Spotify crashes when adding local files to playlist

On the most recent update of Spotify on my iPhone 5s, Spotify will crash whenever I attempt to add a local file into a playlist.

Visitor

On the most recent update of Spotify on my iPhone 5s, Spotify will crash whenever I attempt to add a local file into a playlist.

Sindhara

Newbie

2153 Views

6 replies

1 likes

  • 2153 Views
  • 6 replies
  • 1 likes

Solved!! Spotify crashing on iPhone 5 when playing offline

I have used Spotify premium for a few months and it has been working well on my iPhone 5. In the past week or so it has started crashing mid-way through an album. It seems to be doing this consistently when playing any album, but only whenin offline ...

Casual Listener

I have used Spotify premium for a few months and it has been working well on my iPhone 5.  In the past week or so it has started crashing mid-way through an album.  It seems to be doing thi...

user-removed

Not applicable

6036 Views

10 replies

0 likes

  • 6036 Views
  • 10 replies
  • 0 likes

How many devices?

Is there a limit to the number of devices I can have connected to my Spotify account? I have it on my MacBook Pro and also on my iPhone, and I now want to add it to an iPod touch as well. Is this OK? Or is there a limit?

Regular

Is there a limit to the number of devices I can have connected to my Spotify account?  I have it on my MacBook Pro and also on my iPhone, and I now want to add it to an iPod touch as well. &nbsp...

Peter__

Community Legend

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Solved!! Spotify does not work in iOS 8 Beta 3!

I just found out that Spotify does not work on iOS 8 Beta 3. The app just closes automatically the moment you launch it. I never experienced this on iOS 8 Beta 2. UPDATE: I've tried removing it then reinstalling the app as well as restarting my phone...

Gig Goer

I just found out that Spotify does not work on iOS 8 Beta 3. The app just closes automatically the moment you launch it. I never experienced this on iOS 8 Beta 2.   UPDATE: I've tried r...

Sander1974

Casual Listener

11029 Views

50 replies

5 likes

  • 11029 Views
  • 50 replies
  • 5 likes

Solved!! Re: How do I play a playlist?

Having the same problem with Spotify app on iPhone (free version)

Newbie

Having the same problem with Spotify app on iPhone (free version)

Joe

Community Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

I need to resync EVERYTHING after turning phone off and on?!

I have an iPhone 5 with Spotify premium, and over the last 2 days, my phone was switched off twice. And twice I had to log myself back in to Spotify and had to resync EVERY SINGLE SONG! How do I prevent this?! I'm leaving for vacation in like an hour...

Visitor

I have an iPhone 5 with Spotify premium, and over the last 2 days, my phone was switched off twice. And twice I had to log myself back in to Spotify and had to resync EVERY SINGLE SONG! How do I prev...

Peter__

Community Legend

807 Views

2 replies

0 likes

  • 807 Views
  • 2 replies
  • 0 likes

Solved!! free spotify

Why i can't listen too free spotify they said it free but its have a cost it not right too say its free the...

Newbie

Why i can't listen too free spotify they said it free but its have a cost it not right too say its free the...

jeremygoh

Community Legend

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't open on my iPhone

I was using the app just fine an hour ago on my iPhone and now I can't even open it an hour later without it closing half a second later. I'm a paid user. Please help.

Visitor

I was using the app just fine an hour ago on my iPhone and now I can't even open it an hour later without it closing half a second later. I'm a paid user. Please help.

bangzoom

Casual Listener

315632 Views

9 replies

6 likes

Other
  • 315632 Views
  • 9 replies
  • 6 likes

Tidying up my playlists

I have spent the last few hours editing & generally tidying up my playlists on the PC, putting them into new folders. At first, this was replicated on my iphone & ipad, but now I have finished, I can't get it to do the same on phone & ipad. Why?

Newbie

I have spent the last few hours editing & generally tidying up my playlists on the PC, putting them into new folders. At first, this was replicated on my iphone & ipad, but now I have finishe...

Joe

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Your Music Bug When Updating / Displaying Artist View

Hello, I have noticed an issue on the latest iOS 7.1.1 iPhone 5, app. 1.4.0.1334 regarding Your Music not updating the Artists view correctly. It is a similar (probably related) to the OSX 0.9.11.27.g2b1a638c problem / bug I recently reported (see be...

Roadie

Hello,   I have noticed an issue on the latest iOS 7.1.1 iPhone 5, app. 1.4.0.1334 regarding Your Music not updating the Artists view correctly.  It is a similar (probably rel...

zeppelincmj

Casual Listener

2112 Views

16 replies

1 likes

iOS
  • 2112 Views
  • 16 replies
  • 1 likes