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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37129 Views

41 replies

10 likes

  • 37129 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102634 Views

115 replies

12 likes

Other
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  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
  • 1302 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299136 Views

61 replies

16 likes

  • 299136 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125829 Views

19 replies

38 likes

  • 125829 Views
  • 19 replies
  • 38 likes

Search Function Completely Broken

Hello, when I log into spotify on my phone, everything works completely fine, except for the search bar. When I type in even one character it says "Error" and has a try again button. No matter how many times you click that button it won't work. It do...

Newbie

Hello, when I log into spotify on my phone, everything works completely fine, except for the search bar. When I type in even one character it says "Error" and has a try again button. No matter how ma...

bashfulpanda

Newbie

664 Views

1 replies

1 likes

  • 664 Views
  • 1 replies
  • 1 likes

Crashing

Spotify crashes very often, on my iPhone 3GS, my iPod (latest gen) and my iPad 1.It makes listening to music very annoying, which I can't imagine is the point. is this a common problem? When is a fix coming?

Regular

Spotify crashes very often, on my iPhone 3GS, my iPod (latest gen) and my iPad 1. It makes listening to music very annoying, which I can't imagine is the point.   is this a common problem? Wh...

AceOfMasta

Casual Listener

2567 Views

12 replies

0 likes

  • 2567 Views
  • 12 replies
  • 0 likes

Solved!! Deleted Facebook and can't log on

I have deleted my Facebook and now I am unable to log on to premium spotify account. Is there any way around this??

Newbie

I have deleted my Facebook and now I am unable to log on to premium spotify account. Is there any way around this??

MichaelW

Community Legend

762 Views

1 replies

0 likes

  • 762 Views
  • 1 replies
  • 0 likes

Spotify will not open on IOS 8.0.2 Iphone 5s

Everytime I open the app, it just shows the splash page and closes. I am unable to use this app PERIOD! I have tried uninstalling, re-installing, reset my iphones settings (without eraseing content) and then re-installing after that, turning on an of...

Newbie

Everytime I open the app, it just shows the splash page and closes. I am unable to use this app PERIOD! I have tried uninstalling, re-installing, reset my iphones settings (without eraseing content) ...

DeeMoney89

Newbie

892 Views

3 replies

0 likes

  • 892 Views
  • 3 replies
  • 0 likes

App on Iphone will not play some songs?

Why will some songs in my playlists play on my computer but not on my phone?

Music Fan

Why will some songs in my playlists play on my computer but not on my phone?

TLCONRAD

Music Fan

869 Views

2 replies

0 likes

songs unavailable on my phone
  • 869 Views
  • 2 replies
  • 0 likes

Re-syncing With Different Stream Quality ?

I have extreme quality on my spotify app right now with a couple playlists that are downloaded onto my phone (offline mode). If I change the music quality to high (or recommended) - will the playlist delete the "extreme quality" songs that are alread...

Casual Listener

I have extreme quality on my spotify app right now with a couple playlists that are downloaded onto my phone (offline mode).   If I change the music quality to high (or recommended) - will t...

MichaelW

Community Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Solved!! Way to Tell File Size of Each Song??

I am making an offline playlist of songs that I regularly listen to - but I would like to prioritize which songs I download to conserve space on my phone. Songs that take up wayyy too much space, I will probably just use Data because space on my phon...

Casual Listener

I am making an offline playlist of songs that I regularly listen to - but I would like to prioritize which songs I download to conserve space on my phone.    Songs that take up way...

MichaelW

Community Legend

24078 Views

1 replies

1 likes

  • 24078 Views
  • 1 replies
  • 1 likes

Song is not available

Why isn't Out of the Woods by Taylor Swift on her artist page yet?

Newbie

Why isn't Out of the Woods by Taylor Swift on her artist page yet?

MichaelW

Community Legend

1594 Views

2 replies

0 likes

  • 1594 Views
  • 2 replies
  • 0 likes

Adding an album to a playlist folder no longer pre-populates the artist or album title

In the last two releases of the Spotify iOS app I've noticed that when I want to add a song or an album to a playlist folder it no longer pre-populates the artist and album title as it used to. For example if I have a folder named "Reggae" and I want...

Newbie

In the last two releases of the Spotify iOS app I've noticed that when I want to add a song or an album to a playlist folder it no longer pre-populates the artist and album title as it used to. ...

888 Views

0 replies

0 likes

add to playlist
Artists in folders
folder
folders
  • 888 Views
  • 0 replies
  • 0 likes

[HELP] Choppy/gets cut music streaming (iphone 5/iOS8)

The music streaming on my latest updated app for Spotify (premium) on Iphone 5 and iOS8 is very very spotty and keeps getting cut. Any suggestions? I have tried to soft reset and reinstalling the app but to no avail

Newbie

The music streaming on my latest updated app for Spotify (premium) on Iphone 5 and iOS8  is very very spotty and keeps getting cut. Any suggestions?   I have tried to soft reset and rei...

Jason

Spotify Legend

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Track information not updated in car dashboard

Hello I have latest version of spotify on an iPhone 5s plugged in via lightning cable to my car dashboard which supports displaying track information on it. When I start playing with spotify, the track information of the first song play is correctly ...

Newbie

Hello   I have latest version of spotify on an iPhone 5s plugged in via lightning cable to my car dashboard which supports displaying track information on it.   When I start playing...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Iphope search function does not work

Hello, Before reinstalling the searching feature of app was causing problems but I was able to solve it by closing the app and starting it up again. Now my search option does not work anymore on my Iphone. Can you check what is wrong please? All this...

Newbie

Hello,   Before reinstalling the searching feature of app was causing problems but I was able to solve it by closing the app and starting it up again. Now my search option does not work anym...

Peter__

Community Legend

861 Views

1 replies

0 likes

Mac
  • 861 Views
  • 1 replies
  • 0 likes

IOS, Offline mode and Nike App

I'm a premium subscriber and I use spotify offline mode when I go out for a run. I use the Nike running app and everything was working fine, until about a month ago. I'm running and the music would just stop. I have to stop my run, open spotify, and ...

Casual Listener

I'm a premium subscriber and I use spotify offline mode when I go out for a run.  I use the Nike running app and everything was working fine, until about a month ago.  I'm running and the m...

tkao2025

Casual Listener

3066 Views

2 replies

1 likes

  • 3066 Views
  • 2 replies
  • 1 likes

iPhone shuffle only

The concept of shuffle only for free on iPhone is, sorry to say, bull**bleep**. If I can play any song I want on PC then I should be able to on my mobile device. Spotify, you're a dumbass.

Newbie

The concept of shuffle only for free on iPhone is, sorry to say, bull**bleep**. If I can play any song I want on PC then I should be able to on my mobile device. Spotify, you're a dumbass.

Peter__

Community Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Local files doesn't download to iPhone 5s

The local files i have on my PC don't get synced to my iPhone 5s, even though I do what i am told in the error message. The songs shows on my phone but they are grey and not playable. PC and phone are connected to the same network, so according to th...

Newbie

The local files i have on my PC don't get synced to my iPhone 5s, even though I do what i am told in the error message. The songs shows on my phone but they are grey and not playable. PC and phon...

Peter__

Community Legend

607 Views

2 replies

0 likes

  • 607 Views
  • 2 replies
  • 0 likes

I cannot post to facebook

Help - Spotify is cannot connect to my Facebook. I'm trying to share a song on my FB timeline, but I continue to receive the Error Message," Cannot Post to Facebook: The post cannot be sent because the connection to Facebook failed." I have deleted a...

Newbie

Help -   Spotify is cannot connect to my Facebook. I'm trying to share a song on my FB timeline, but I continue to receive the Error Message," Cannot Post to Facebook: The post cannot b...

Peter__

Community Legend

986 Views

3 replies

0 likes

  • 986 Views
  • 3 replies
  • 0 likes

Solved!! Listening offline albums?

Hi, is there any option how to make albums available offline? I can turn on offline mode at playlist but when i open specific album saved in my music and i put offline mode, it does not do anything. Thanks

Regular

Hi, is there any option how to make albums available offline? I can turn on offline mode at playlist but when i open specific album saved in my music and i put offline mode, it does not do anything. ...

prettorian

Regular

1627 Views

6 replies

0 likes

  • 1627 Views
  • 6 replies
  • 0 likes

Sync Problem

Hi all, Recently when putting some albums in my starred playlist and downloading them for offline use they don't actually appear to download (i.e the little green arrow next to the song name) whereas all my other music is synced for offline use. Any ...

Regular

Hi all,   Recently when putting some albums in my starred playlist and downloading them for offline use they don't actually appear to download (i.e the little green arrow next to the song na...

dickyjacobs

Regular

1276 Views

8 replies

0 likes

  • 1276 Views
  • 8 replies
  • 0 likes

"Search" does not work.

Hey, I have an iPhone 4s. My spotify version is 1.8.0.2444 and since a few days ago (I think that it's since I'm premium) it won't let me search! What can I do? Any solution? It says that maybe I have written something wrong but clearly I haven't! Wh...

Newbie

Hey,   I have an iPhone 4s. My spotify version is 1.8.0.2444 and since a few days ago (I think that it's since I'm premium) it won't let me search! What can I do? Any solution? It says that ...

Peter__

Community Legend

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

View newly-synced songs

I follow several Top-100 lists and curated playlists. When I launch Spotify, it will often sync several dozen or more new songs. Is there any way to see what those newly-synced songs are? At initial glance I'm not even sure which playlist(s) have new...

Gig Goer

I follow several Top-100 lists and curated playlists. When I launch Spotify, it will often sync several dozen or more new songs. Is there any way to see what those newly-synced songs are? At initial ...

Peter__

Community Legend

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes