premium

[michellehoward1]

I just purchased the premium and didn't realize it was going to charge me every month so i was trying to cancel it, but there is no "cancel your subscription" option on my subscription page like everyone is saying there is.  i'm not sure if this is because i just bought it or what? but i would really like to cancel it.

thanks!

[MichaelW]

Hi there,
Welcome at the Spotify Community!

Have you already tried to cancel it via the incognito mode of your browser, or by using another browser?

If this still doesn't help you, I would suggest you to get in touch with Spotify so they can manually cancel it for you.

You may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.