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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30759 Views

40 replies

9 likes

  • 30759 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95483 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293901 Views

60 replies

15 likes

  • 293901 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123821 Views

19 replies

38 likes

  • 123821 Views
  • 19 replies
  • 38 likes

Solved!! Next Update

When will there be a new update released to fix the Ios8 problem that the app will show the logo and the crash after a few seconds? It's ridiculous that we are having to pay for a feature that we can't even use because of a bug that the developers sh...

Casual Listener

When will there be a new update released to fix the Ios8 problem that the app will show the logo and the crash after a few seconds? It's ridiculous that we are having to pay for a feature that we c...

FreshPrincee801

Casual Listener

1423 Views

6 replies

0 likes

  • 1423 Views
  • 6 replies
  • 0 likes

Solved!! Thumbs up / down

When I hit the thumbs up or down it says oops something went wrong every time

Casual Listener

When I hit the thumbs up or down it says oops something went wrong every time

Guitarjon01

Casual Listener

871 Views

2 replies

0 likes

  • 871 Views
  • 2 replies
  • 0 likes

iPad app meine Musik fehlt

In meiner iPad app fehlt "meine Musik" - d.h. der Button fehlt -, auch kann ich meinen Kontorsionen nicht nachschauen. Das alles geht auf dem iPhone,aber nicht auf dem iPad. IPad Air iOS 8.02; iPhone 6 iOS 8.02; spotify Premium Account Hilfe!! Was ma...

Casual Listener

In meiner iPad app fehlt "meine Musik" - d.h. der Button fehlt -, auch kann ich meinen Kontorsionen nicht nachschauen. Das alles geht auf dem iPhone,aber nicht auf dem iPad. IPad Air iOS 8.02; iPhone...

MattSuda

Spotify Star

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

Synced Local Tracks Not Playing

I synched my spotify with my new Iphone 6. All my tracks downloaded but there a lot of offline tracks that show up as synched but when you go to play them nothing happens and they don't repond. When I connect the device to spotify everything is shown...

Regular

I synched my spotify with my new Iphone 6. All my tracks downloaded but there a lot of offline tracks that show up as synched but when you go to play them nothing happens and they don't repond. When ...

DarkJay

Regular

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Solved!! Remove the song you were listening to from playlist

I was wondering if there was a way to remove the song that you are listening to from the playlist that you are listening to. As far as I can see, in the iOS app, you have to go to the playlist, filter for the name of the song, and then press edit pla...

Gig Goer

I was wondering if there was a way to remove the song that you are listening to from the playlist that you are listening to. As far as I can see, in the iOS app, you have to go to the playlist, filte...

Feddar

Gig Goer

2416 Views

6 replies

0 likes

iOS playlist
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Spotify Data Usage Issues

Hi guys, I am a Spotify Premium user on an iPhone 5S, on iOS 7.0.4, Spotify version 1.7.0.2390. Lately I have been experiencing high data usage on my phone, and have been trying to track down what is causing it. Having not downloaded any new apps, up...

Newbie

Hi guys,   I am a Spotify Premium user on an iPhone 5S, on iOS 7.0.4, Spotify version 1.7.0.2390. Lately I have been experiencing high data usage on my phone, and have been trying to track d...

paulacoelho86

Casual Listener

1547 Views

1 replies

0 likes

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  • 1 replies
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iPhone 6 - will not open

I have removed and reinstalled the app on the new iPhone - it will not open. Just shows green icon and disappears. Any tips?

Newbie

I have removed and reinstalled the app on the new iPhone - it will not open.  Just shows green icon and disappears.  Any tips?  

MichaelW

Community Legend

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

iPhone App Downloads Songs, Fills Up Storage

Hopefully the title is clear. My issue is occurring on the iPhone app, where music is downloading to my storage so I can listen offline. It looks like I cannot disable this or undo the downloads. As a result, my phone's storage is 100% full, and I ca...

Newbie

Hopefully the title is clear.  My issue is occurring on the iPhone app, where music is downloading to my storage so I can listen offline.  It looks like I cannot disable this or undo the do...

MichaelW

Community Legend

1141 Views

1 replies

0 likes

iOS
iphone
mobile app
photos
storage
  • 1141 Views
  • 1 replies
  • 0 likes

Can't remove files from my iPhone

I was running out of space on my phone (iPhone 4s running ios 7) and saw that Spotify was using 5.6GB of disk space. I deleted most of my downloaded music, but the Spotify usage remained stuck on 5.6GB. In the help, it says that the cache will be fre...

Regular

I was running out of space on my phone (iPhone 4s running ios 7) and saw that Spotify was using 5.6GB of disk space. I deleted most of my downloaded music, but the Spotify usage remained stuck on 5.6...

Greenpig

Regular

2998 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Solved!! Is there a way to limit the amount of songs sync'd off a certain playlist?

Hi There, I was syncing a playlist of about 300 songs but I only wanted to sync about the first hundred of them rather than the whole lot, just as a taster kind of thing. Is that possible at all? Thanks for your time! Ian

Casual Listener

Hi There,   I was syncing a playlist of about 300 songs but I only wanted to sync about the first hundred of them rather than the whole lot, just as a taster kind of thing.  Is that pos...

Ians03

Casual Listener

1620 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Spotify 1.7.0 crashing on sync

Just added some new local files to my starred playlist yesterday, and app was crashing when I tried to sync (about 12 songs?) Then today the same was happening, reinstalled the app, synced all the spotify tracks fine, then tried to sync the local fil...

Casual Listener

Just added some new local files to my starred playlist yesterday, and app was crashing when I tried to sync (about 12 songs?)   Then today the same was happening, reinstalled the app, synced...

meahtenoha

Spotify

53267 Views

280 replies

4 likes

  • 53267 Views
  • 280 replies
  • 4 likes

I canot access my offline songs

I am not able to play songs offline evethough i have downloaded them

Newbie

I am not able to play songs offline evethough i have downloaded them

MichaelW

Community Legend

828 Views

1 replies

0 likes

  • 828 Views
  • 1 replies
  • 0 likes

Force closing

iPhone 5sVerizon WirelessiOS 7.1.2 For the last two days just about every time I've attempted to open the app it stays open for 1-2 secs and then force closes. Uninstalled and reinstalled and restarted the phone countless times to no avail.

Casual Listener

iPhone 5s Verizon Wireless iOS 7.1.2 For the last two days just about every time I've attempted to open the app it stays open for 1-2 secs and then force closes. Uninstalled and reinstalled and r...

Supurcman

Newbie

1723 Views

2 replies

0 likes

  • 1723 Views
  • 2 replies
  • 0 likes

Newbie iphone6 problems

I am new to Spotify so I don't know if I am experiencing a problem or if this is normal behavior. I have never used Spotify before before, but it's not working the way I assumed it would work. Even if you can't help me solve the issue, would someone ...

Regular

I am new to Spotify so I don't know if I am experiencing a problem or if this is normal behavior. I have never used Spotify before before, but it's not working the way I assumed it would work. Even ...

MattSuda

Spotify Star

778 Views

4 replies

0 likes

  • 778 Views
  • 4 replies
  • 0 likes

My Spotify is online on my Iphone 5s but it doesn't load any music and list!

Hi I upgraded my spotify to premium two weeks ago on my PC. my spotify was working as usual on my Iphone 5s but suddenly last week somthing happend to it. I tried to search a song on my Iphone spotify but it said "An error occurred", then I noticed i...

Newbie

Hi   I upgraded my spotify to premium two weeks ago on my PC. my spotify was working as usual on my Iphone 5s but suddenly last week somthing happend to it. I tried to search a song on my Ip...

MrTreasure

Newbie

898 Views

3 replies

0 likes

  • 898 Views
  • 3 replies
  • 0 likes

iPhone and iPad playslists not matching up

Hi, My offline playlists for my iPhone and iPad have recently stopped syncing with one another. For example, when I add tracks to an offline playlist on my iPhone it doesn't update the same playlist on my iPad automatically. The same goes for removin...

Casual Listener

Hi,    My offline playlists for my iPhone and iPad have recently stopped syncing with one another. For example, when I add tracks to an offline playlist on my iPhone it doesn't update t...

MichaelW

Community Legend

913 Views

3 replies

0 likes

  • 913 Views
  • 3 replies
  • 0 likes

Your Music Lost when opening app and losing service or wifi

Description This has become a consistent issue for me for months. Every time I open the app when getting on an elevator or walking down into the subway, as the app is loading up, I witness my entire Your Music library disappear before my eyes. A more...

Regular

Description This has become a consistent issue for me for months.  Every time I open the app when getting on an elevator or walking down into the subway, as the app is loading up, I witness my...

Jordi

Community Legend

1463 Views

6 replies

0 likes

connection
Your Music
  • 1463 Views
  • 6 replies
  • 0 likes

Overall Radio Issues

I moved over to Spotify permanently from Pandora once the radio went live, but there are two main issues that remain: 1) Repetitiveness and a lack of selection 2) Classical music seems to be one giant, vague category If you create a radio station and...

Regular

I moved over to Spotify permanently from Pandora once the radio went live, but there are two main issues that remain:   1) Repetitiveness and a lack of selection 2) Classical music se...

fn0000rd

Regular

637 Views

2 replies

0 likes

  • 637 Views
  • 2 replies
  • 0 likes

constant crashing clicking on a related artist

iPhone 6 -- probalby half the time I click on a related artist name app crashes and shuts down. It is starting to get old.

Roadie

iPhone 6 -- probalby half the time I click on a related artist name app crashes and shuts down.   It is starting to get old. 

dj_x

Newbie

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

iOS 8 issues

I am having trouble with Spotify on my iPad and my iPhone. When I open Spotify on my iPad it just crashes. I tried deleting the application and then reinstalling it...that did nothing. Then, on my iPhone Spotify said "Auto Login failed" so I tried to...

Casual Listener

I am having trouble with Spotify on my iPad and my iPhone. When I open Spotify on my iPad it just crashes. I tried deleting the application and then reinstalling it...that did nothing. Then, on my iP...

mrchrisroden

Casual Listener

1875 Views

8 replies

0 likes

  • 1875 Views
  • 8 replies
  • 0 likes