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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43979 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109506 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1671 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302033 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128003 Views

19 replies

38 likes

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Re: [iOS] [iPad] Search Doesn't Return All Results

Fairly new user to Spotify CANADA. iOS7, iPhone5S, latest Spotify update done.... search does not work on my iphone whereas the searhc works perfectly well on my desktop (Windows 7). Examples "Bad Company" and "Aerosmith". Neither of these render res...

Casual Listener

Fairly new user to Spotify CANADA. iOS7, iPhone5S, latest Spotify update done.... search does not work on my iphone whereas the searhc works perfectly well on my desktop (Windows 7). Examples "Bad Co...

453 Views

0 replies

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Ipod Touch : offline playlists

Hi, I have Spotify Premium in my Ipod Touch last generation. I`m trying to downolad playlists to listen them offline. The Ipod is plugged in to the power line and is set to never dissconect. The playlists are downloaded but doesn`t remain in the devi...

Casual Listener

Hi, I have Spotify Premium in my Ipod Touch last generation. I`m trying to downolad playlists to listen them offline. The Ipod is plugged in to the power line and is set to never dissconect. The play...

cwain

Casual Listener

1442 Views

2 replies

0 likes

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Cant sync ipod shuffle with my spotify

I got a new Ipod shuffle 4th gen today and I wanted to sync my spotify premium account playlists on my ipod but it keeps telling me to check the "enable disc use" on itunes but thats already on and I cant toggle it off and I'm stuck at that screen.

Newbie

I got a new Ipod shuffle 4th gen today and I wanted to sync my spotify premium account playlists on my ipod but it keeps telling me to check the "enable disc use" on itunes but thats already on and I...

457 Views

0 replies

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Problem: Stuck on HQ streaming?

Hi everyone, I latest version of Spotify on my iPhone 6 (i actually had the same problem last month on my iphone 4s). Even if i select normal quality in settings (about 96kbit/sec) I see that the app consumes a lot of data traffic. I tested it: 11 Me...

Newbie

Hi everyone,   I latest version of Spotify on my iPhone 6 (i actually had the same problem last month on my iphone 4s).   Even if i select normal quality in settings (about 96k...

359 Views

0 replies

0 likes

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Spotify app does not launch on iPhone 5s (iOS 8.0.2)

My spotify does not launch anymore since iOS 8.0.2. got installed on my iPhone 5s. Deleting the app, downloading it again, turning my phone on and off again did not solve the problem.

Newbie

My spotify does not launch anymore since iOS 8.0.2. got installed on my  iPhone 5s. Deleting the app, downloading it again, turning my phone on and off again did not solve the problem.  

Doum

Newbie

909 Views

4 replies

0 likes

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Can't find my albums on my ipad

On my laptop and iphone, I can go to any albums I have saved and listen to them. I cannot find my saved albums on my iupad......where are they?

Casual Listener

On my laptop and iphone, I can go to any albums I have saved and listen to them.  I cannot find my saved albums on my iupad......where are they?

Ilzamastron

Regular

11589 Views

10 replies

7 likes

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Premium account no longer working on my ipod

Hello, I have been using Spotify on ipod with a premium account for about 2 months now (including the trial period). Everything was working fine, when a few days ago, the sound stopped working. I can play my itunes music on the ipod, but with Spotify...

Newbie

Hello,   I have been using Spotify on ipod with a premium account for about 2 months now (including the trial period). Everything was working fine, when a few days ago, the sound stopped wor...

Grace

Spotify

855 Views

3 replies

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The app doesnt work! :(

The app just crashes at the startup screen since like last week. Ive tried reinstalling, holding the home and power button, but nothing seems to work. Help please

Newbie

The app just crashes at the startup screen since like last week. Ive tried reinstalling, holding the home and power button, but nothing seems to work. Help please

Grace

Spotify

573 Views

1 replies

0 likes

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how can i resolve my app crashing issue?

for the past weekend my spotify app has crashed everytime i tried to open it. It never opens. I wil press it then it would crash and reopen and then crash again. I dont uderstand what I did to cause this. IVe tried every possibel way to fix it throug...

Newbie

for the past weekend my spotify app has crashed everytime i tried to open it. It never opens. I wil press it then it would crash and reopen and then crash again. I dont uderstand what I did to cause ...

dswatman

Newbie

620 Views

2 replies

0 likes

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Spotify doesn't work in iOS 8

I have not been abLe to use spotify since I upgrated to the new iOS 3 weeks ago. I have the latest version, have reinstalled, and nothing! It crashes every time. Pls help!

Newbie

I have not been abLe to use spotify since I upgrated to the new iOS 3 weeks ago. I have the latest version, have reinstalled, and nothing! It crashes every time. Pls help!

MattSuda

Spotify Star

679 Views

1 replies

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Solved!! Iphone not showing up in devices/ Unable to sync local files

I connected my mac and my iphone to the same wifi and still not gettiing my iphone to show in the "devices" in spotify app. I even tried to connect it through the USB cable and still the same problem. Also, my iphone was turned on all the time on the...

Regular

I connected my mac and my iphone to the same wifi and still not gettiing my iphone to show in the "devices" in spotify app. I even tried to connect it through the USB cable and still the same problem...

Gsm

Newbie

10366 Views

14 replies

0 likes

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Remove second last song - Bug report

When listening to an album that is saved, if you remove the second last song of the album, while listening to the album by pressing the check mark, and forward to the next song, it does not play the last song, but rather it just stops and resets to t...

Gig Goer

When listening to an album that is saved, if you remove the second last song of the album, while listening to the album by pressing the check mark, and forward to the next song, it does not play the ...

407 Views

0 replies

0 likes

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Solved!! Crash after selecting Spotify share.

After selecting share via spotify from a song the app crashes every time.Iphone 4S 8.0.2

Newbie

After selecting share via spotify from a song the app crashes every time. Iphone 4S 8.0.2

nesskehoe

Regular

4289 Views

4 replies

1 likes

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All playlists are gone (fixed)

Well the title pretty much gives it away. All my playlists are gone, just like that. Has something happened on the server side of Spotify? I can't even restore my playlists which I actually managed to find on my account. What do I do? Edit: I managed...

Roadie

Well the title pretty much gives it away. All my playlists are gone, just like that. Has something happened on the server side of Spotify? I can't even restore my playlists which I actually managed t...

353 Views

0 replies

0 likes

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Spotify won't show my downloaded albums

Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is to log out of spotify and log back in again, which s...

Casual Listener

Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is t...

512 Views

0 replies

0 likes

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Iphone spotify app wont open

I have an iPhone 5 and have the most recent update and since updating my iPhone The spotify app wont open, I have tried re downloading it several times and also resetting my phone! I have no idea what to do and feel like I'm wasting my money as it ha...

Newbie

I have an iPhone 5 and have the most recent update and since updating my iPhone The spotify app wont open, I have tried re downloading it several times and also resetting my phone! I have no idea wha...

973 Views

0 replies

2 likes

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Superuser Contribution Spotify app download on iPhone stuck on logo scren

I've been trying to download the spotify app and when I open it, it's stuck on the logo screen. Tried uninstalling and re downloading 3 times now. Still does not work.

Casual Listener

I've been trying to download the spotify app and when I open it, it's stuck on the logo screen. Tried uninstalling and re downloading 3 times now. Still does not work.

Sarahvee8

Casual Listener

4033 Views

3 replies

0 likes

Download error
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Solved!! Adding new songs to existing playslists not working in iOS 8 app

I`m starting to get really annoyed with the iOS 8 app and concider to cancel my subscription if Spotify doesn`t fix this real soon. I have two major issues with the new iOS 8 app, 1. I can no longer add new songs to my existing playlist folders, when...

Roadie

I`m starting to get really annoyed with the iOS 8 app and concider to cancel my subscription if Spotify doesn`t fix this real soon. I have two major issues with the new iOS 8 app,   1. I c...

radiuz

Roadie

3527 Views

6 replies

0 likes

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how to enable ALL music for offline playing?

I'm having the offline artists not being available issue, and want to try deleting and reinstalling Spotify. However I spent ages selecting each artist and enabling offline mode, and I do not want to have to do that again. I get that everything will ...

Regular

I'm having the offline artists not being available issue, and want to try deleting and reinstalling Spotify. However I spent ages selecting each artist and enabling offline mode, and I do not want to...

radiuz

Roadie

1313 Views

4 replies

0 likes

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Unable to save albums on my IOS Desktop app

Last night I saved several new ablums on my Iphone app which havent synced to my descktop app? When I look up the abum on my desktop the save button is there, but I cant use it??? so I have now way to save songs to my desktop app?? Can anyone advise?...

Newbie

Last night I saved several new ablums on my Iphone app which havent synced to my descktop app?   When I look up the abum on my desktop the save button is there, but I cant use it??? so I hav...

Peter__

Community Legend

610 Views

2 replies

0 likes

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