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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43995 Views

44 replies

10 likes

  • 43995 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109521 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1673 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302043 Views

62 replies

16 likes

  • 302043 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128004 Views

19 replies

38 likes

  • 128004 Views
  • 19 replies
  • 38 likes

issue on multiple devices

I have had Spotify for a couple of years now and never had an issue but I just downloaded Spotify for my girlfriend's phone and put it on my account which is fine but whenever one of us starts listening to music out starts on the other phone then if ...

Newbie

I have had Spotify for a couple of years now and never had an issue but I just downloaded Spotify for my girlfriend's phone and put it on my account which is fine but whenever one of us starts listen...

Peter__

Community Legend

778 Views

2 replies

0 likes

multiple devices
  • 778 Views
  • 2 replies
  • 0 likes

Solved!! Spotify won't open after the latest Spotify update

Spotify was working great until I got the Spotify update on October 9th. Now when I tap on the Spotify icon it opens up to the Spotify screen but it won't go any further. Spotify shutsdown and takes me back to my ipad home screen. It's so frustrating...

Casual Listener

Spotify was working great until I got the Spotify update on October 9th.  Now when I tap on the Spotify icon it opens up to the Spotify screen but it won't go any further.  Spotify shutsdow...

rf1969

Casual Listener

3282 Views

2 replies

0 likes

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  • 2 replies
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How to subscribe to premium account

Hi. My trial version has expired and I want to subscribe to premium account. i can't find on my iPad the button that would allow me to upgrade to premium account. I browsed on Google and I've read that it is on "manage subscription" but I can't find ...

Newbie

Hi. My trial version has expired and I want to subscribe to premium account. i can't find on my iPad the button that would allow me to upgrade to premium account. I browsed on Google and I've read th...

Abner

Roadie

790 Views

1 replies

0 likes

  • 790 Views
  • 1 replies
  • 0 likes

Solved!! Spotify app closes constantly

Spotify app on I pod touch constantly shuts down during browsing and search and even shuts down during offline activities. Any help?

Newbie

Spotify app on I pod touch constantly shuts down during browsing and search and even shuts down during offline activities. Any help?

Lucielouise

Casual Listener

24553 Views

5 replies

0 likes

  • 24553 Views
  • 5 replies
  • 0 likes

Content in Your Music suddenly gone

All the content (songs, albums, artists) is gone just like the fifth time. Deleting the app (iOS) fixes the problem for some time but that´s not what I am looking for. Is there any fix for this?

Newbie

All the content (songs, albums, artists) is gone just like the fifth time. Deleting the app (iOS) fixes the problem for some time but that´s not what I am looking for. Is there any fix for this?

Peter__

Community Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Solved!! Next Update

When will there be a new update released to fix the Ios8 problem that the app will show the logo and the crash after a few seconds? It's ridiculous that we are having to pay for a feature that we can't even use because of a bug that the developers sh...

Casual Listener

When will there be a new update released to fix the Ios8 problem that the app will show the logo and the crash after a few seconds? It's ridiculous that we are having to pay for a feature that we c...

FreshPrincee801

Casual Listener

1556 Views

6 replies

0 likes

  • 1556 Views
  • 6 replies
  • 0 likes

Solved!! Thumbs up / down

When I hit the thumbs up or down it says oops something went wrong every time

Casual Listener

When I hit the thumbs up or down it says oops something went wrong every time

Guitarjon01

Casual Listener

922 Views

2 replies

0 likes

  • 922 Views
  • 2 replies
  • 0 likes

iPad app meine Musik fehlt

In meiner iPad app fehlt "meine Musik" - d.h. der Button fehlt -, auch kann ich meinen Kontorsionen nicht nachschauen. Das alles geht auf dem iPhone,aber nicht auf dem iPad. IPad Air iOS 8.02; iPhone 6 iOS 8.02; spotify Premium Account Hilfe!! Was ma...

Casual Listener

In meiner iPad app fehlt "meine Musik" - d.h. der Button fehlt -, auch kann ich meinen Kontorsionen nicht nachschauen. Das alles geht auf dem iPhone,aber nicht auf dem iPad. IPad Air iOS 8.02; iPhone...

MattSuda

Spotify Star

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Synced Local Tracks Not Playing

I synched my spotify with my new Iphone 6. All my tracks downloaded but there a lot of offline tracks that show up as synched but when you go to play them nothing happens and they don't repond. When I connect the device to spotify everything is shown...

Regular

I synched my spotify with my new Iphone 6. All my tracks downloaded but there a lot of offline tracks that show up as synched but when you go to play them nothing happens and they don't repond. When ...

DarkJay

Regular

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Solved!! Remove the song you were listening to from playlist

I was wondering if there was a way to remove the song that you are listening to from the playlist that you are listening to. As far as I can see, in the iOS app, you have to go to the playlist, filter for the name of the song, and then press edit pla...

Gig Goer

I was wondering if there was a way to remove the song that you are listening to from the playlist that you are listening to. As far as I can see, in the iOS app, you have to go to the playlist, filte...

Feddar

Gig Goer

2480 Views

6 replies

0 likes

iOS playlist
  • 2480 Views
  • 6 replies
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Spotify Data Usage Issues

Hi guys, I am a Spotify Premium user on an iPhone 5S, on iOS 7.0.4, Spotify version 1.7.0.2390. Lately I have been experiencing high data usage on my phone, and have been trying to track down what is causing it. Having not downloaded any new apps, up...

Newbie

Hi guys,   I am a Spotify Premium user on an iPhone 5S, on iOS 7.0.4, Spotify version 1.7.0.2390. Lately I have been experiencing high data usage on my phone, and have been trying to track d...

paulacoelho86

Casual Listener

1580 Views

1 replies

0 likes

  • 1580 Views
  • 1 replies
  • 0 likes

iPhone 6 - will not open

I have removed and reinstalled the app on the new iPhone - it will not open. Just shows green icon and disappears. Any tips?

Newbie

I have removed and reinstalled the app on the new iPhone - it will not open.  Just shows green icon and disappears.  Any tips?  

MichaelW

Community Legend

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
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iPhone App Downloads Songs, Fills Up Storage

Hopefully the title is clear. My issue is occurring on the iPhone app, where music is downloading to my storage so I can listen offline. It looks like I cannot disable this or undo the downloads. As a result, my phone's storage is 100% full, and I ca...

Newbie

Hopefully the title is clear.  My issue is occurring on the iPhone app, where music is downloading to my storage so I can listen offline.  It looks like I cannot disable this or undo the do...

MichaelW

Community Legend

1173 Views

1 replies

0 likes

iOS
iphone
mobile app
photos
storage
  • 1173 Views
  • 1 replies
  • 0 likes

Can't remove files from my iPhone

I was running out of space on my phone (iPhone 4s running ios 7) and saw that Spotify was using 5.6GB of disk space. I deleted most of my downloaded music, but the Spotify usage remained stuck on 5.6GB. In the help, it says that the cache will be fre...

Regular

I was running out of space on my phone (iPhone 4s running ios 7) and saw that Spotify was using 5.6GB of disk space. I deleted most of my downloaded music, but the Spotify usage remained stuck on 5.6...

Greenpig

Regular

3106 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Solved!! Is there a way to limit the amount of songs sync'd off a certain playlist?

Hi There, I was syncing a playlist of about 300 songs but I only wanted to sync about the first hundred of them rather than the whole lot, just as a taster kind of thing. Is that possible at all? Thanks for your time! Ian

Casual Listener

Hi There,   I was syncing a playlist of about 300 songs but I only wanted to sync about the first hundred of them rather than the whole lot, just as a taster kind of thing.  Is that pos...

Ians03

Casual Listener

1664 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Spotify 1.7.0 crashing on sync

Just added some new local files to my starred playlist yesterday, and app was crashing when I tried to sync (about 12 songs?) Then today the same was happening, reinstalled the app, synced all the spotify tracks fine, then tried to sync the local fil...

Casual Listener

Just added some new local files to my starred playlist yesterday, and app was crashing when I tried to sync (about 12 songs?)   Then today the same was happening, reinstalled the app, synced...

meahtenoha

Spotify

55247 Views

280 replies

4 likes

  • 55247 Views
  • 280 replies
  • 4 likes

I canot access my offline songs

I am not able to play songs offline evethough i have downloaded them

Newbie

I am not able to play songs offline evethough i have downloaded them

MichaelW

Community Legend

847 Views

1 replies

0 likes

  • 847 Views
  • 1 replies
  • 0 likes

Force closing

iPhone 5sVerizon WirelessiOS 7.1.2 For the last two days just about every time I've attempted to open the app it stays open for 1-2 secs and then force closes. Uninstalled and reinstalled and restarted the phone countless times to no avail.

Casual Listener

iPhone 5s Verizon Wireless iOS 7.1.2 For the last two days just about every time I've attempted to open the app it stays open for 1-2 secs and then force closes. Uninstalled and reinstalled and r...

Supurcman

Newbie

1768 Views

2 replies

0 likes

  • 1768 Views
  • 2 replies
  • 0 likes

Newbie iphone6 problems

I am new to Spotify so I don't know if I am experiencing a problem or if this is normal behavior. I have never used Spotify before before, but it's not working the way I assumed it would work. Even if you can't help me solve the issue, would someone ...

Regular

I am new to Spotify so I don't know if I am experiencing a problem or if this is normal behavior. I have never used Spotify before before, but it's not working the way I assumed it would work. Even ...

MattSuda

Spotify Star

832 Views

4 replies

0 likes

  • 832 Views
  • 4 replies
  • 0 likes

My Spotify is online on my Iphone 5s but it doesn't load any music and list!

Hi I upgraded my spotify to premium two weeks ago on my PC. my spotify was working as usual on my Iphone 5s but suddenly last week somthing happend to it. I tried to search a song on my Iphone spotify but it said "An error occurred", then I noticed i...

Newbie

Hi   I upgraded my spotify to premium two weeks ago on my PC. my spotify was working as usual on my Iphone 5s but suddenly last week somthing happend to it. I tried to search a song on my Ip...

MrTreasure

Newbie

950 Views

3 replies

0 likes

  • 950 Views
  • 3 replies
  • 0 likes