Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
243156 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
126727 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452567 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308135 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello there! I am not sure why I updated my IPhone to the 8.0.2 version so soon, usually I don't. In any case, since I did it my IPhone will not launch Spotify whatsoever. I tried deleting the app, installing it back, updates the latest spotify versi...
Hello there! I am not sure why I updated my IPhone to the 8.0.2 version so soon, usually I don't. In any case, since I did it my IPhone will not launch Spotify whatsoever. I tried deleting...
Roadie
2178 Views
11 replies
1 likes
Okay, A couple of days ago I was jamming out to Christmas music, and I located the "Holiday Station" in the Browse Section, but now I can not find it anymore. It was not just Christmas music either, it had every Holiday to browse from. Why does it ke...
Okay, A couple of days ago I was jamming out to Christmas music, and I located the "Holiday Station" in the Browse Section, but now I can not find it anymore. It was not just Christmas music ...
647 Views
0 replies
1 likes
anyone knows how to filter and then shuffle after the latest update?
anyone knows how to filter and then shuffle after the latest update?
Newbie
6344 Views
3 replies
0 likes
I logged out of my Sotify account, and when I resigned in on my iPhone, all my songs in the Your Music section were gone. They're still on my Mac, but I can't seem to get them to recover on my iPhone. Any ideas?
I logged out of my Sotify account, and when I resigned in on my iPhone, all my songs in the Your Music section were gone. They're still on my Mac, but I can't seem to get them to recover on my iPhone...
Newbie
541 Views
1 replies
1 likes
My month premium has just expired and I want to renew it however it is not giving me the option to. My account won't show and it's not on offline mode. I have 3G and wifi and still nothing.
My month premium has just expired and I want to renew it however it is not giving me the option to. My account won't show and it's not on offline mode. I have 3G and wifi and still nothing.
Community Legend
426 Views
1 replies
0 likes
Hello, when I log into spotify on my phone, everything works completely fine, except for the search bar. When I type in even one character it says "Error" and has a try again button. No matter how many times you click that button it won't work. It do...
Hello, when I log into spotify on my phone, everything works completely fine, except for the search bar. When I type in even one character it says "Error" and has a try again button. No matter how ma...
Newbie
701 Views
1 replies
1 likes
Spotify crashes very often, on my iPhone 3GS, my iPod (latest gen) and my iPad 1.It makes listening to music very annoying, which I can't imagine is the point. is this a common problem? When is a fix coming?
Spotify crashes very often, on my iPhone 3GS, my iPod (latest gen) and my iPad 1. It makes listening to music very annoying, which I can't imagine is the point. is this a common problem? Wh...
Casual Listener
2668 Views
12 replies
0 likes
I have deleted my Facebook and now I am unable to log on to premium spotify account. Is there any way around this??
I have deleted my Facebook and now I am unable to log on to premium spotify account. Is there any way around this??
Community Legend
788 Views
1 replies
0 likes
Everytime I open the app, it just shows the splash page and closes. I am unable to use this app PERIOD! I have tried uninstalling, re-installing, reset my iphones settings (without eraseing content) and then re-installing after that, turning on an of...
Everytime I open the app, it just shows the splash page and closes. I am unable to use this app PERIOD! I have tried uninstalling, re-installing, reset my iphones settings (without eraseing content) ...
Newbie
917 Views
3 replies
0 likes
Why will some songs in my playlists play on my computer but not on my phone?
Why will some songs in my playlists play on my computer but not on my phone?
Music Fan
889 Views
2 replies
0 likes
I have extreme quality on my spotify app right now with a couple playlists that are downloaded onto my phone (offline mode). If I change the music quality to high (or recommended) - will the playlist delete the "extreme quality" songs that are alread...
I have extreme quality on my spotify app right now with a couple playlists that are downloaded onto my phone (offline mode). If I change the music quality to high (or recommended) - will t...
Community Legend
585 Views
1 replies
0 likes
I am making an offline playlist of songs that I regularly listen to - but I would like to prioritize which songs I download to conserve space on my phone. Songs that take up wayyy too much space, I will probably just use Data because space on my phon...
I am making an offline playlist of songs that I regularly listen to - but I would like to prioritize which songs I download to conserve space on my phone. Songs that take up way...
Community Legend
24249 Views
1 replies
1 likes
Why isn't Out of the Woods by Taylor Swift on her artist page yet?
Why isn't Out of the Woods by Taylor Swift on her artist page yet?
Community Legend
1646 Views
2 replies
0 likes
In the last two releases of the Spotify iOS app I've noticed that when I want to add a song or an album to a playlist folder it no longer pre-populates the artist and album title as it used to. For example if I have a folder named "Reggae" and I want...
In the last two releases of the Spotify iOS app I've noticed that when I want to add a song or an album to a playlist folder it no longer pre-populates the artist and album title as it used to. ...
910 Views
0 replies
0 likes
The music streaming on my latest updated app for Spotify (premium) on Iphone 5 and iOS8 is very very spotty and keeps getting cut. Any suggestions? I have tried to soft reset and reinstalling the app but to no avail
The music streaming on my latest updated app for Spotify (premium) on Iphone 5 and iOS8 is very very spotty and keeps getting cut. Any suggestions? I have tried to soft reset and rei...
Spotify Legend
595 Views
1 replies
0 likes
Hello I have latest version of spotify on an iPhone 5s plugged in via lightning cable to my car dashboard which supports displaying track information on it. When I start playing with spotify, the track information of the first song play is correctly ...
Hello I have latest version of spotify on an iPhone 5s plugged in via lightning cable to my car dashboard which supports displaying track information on it. When I start playing...
445 Views
0 replies
0 likes
Hello, Before reinstalling the searching feature of app was causing problems but I was able to solve it by closing the app and starting it up again. Now my search option does not work anymore on my Iphone. Can you check what is wrong please? All this...
Hello, Before reinstalling the searching feature of app was causing problems but I was able to solve it by closing the app and starting it up again. Now my search option does not work anym...
Community Legend
906 Views
1 replies
0 likes
I'm a premium subscriber and I use spotify offline mode when I go out for a run. I use the Nike running app and everything was working fine, until about a month ago. I'm running and the music would just stop. I have to stop my run, open spotify, and ...
I'm a premium subscriber and I use spotify offline mode when I go out for a run. I use the Nike running app and everything was working fine, until about a month ago. I'm running and the m...
Casual Listener
3118 Views
2 replies
1 likes
The concept of shuffle only for free on iPhone is, sorry to say, bull**bleep**. If I can play any song I want on PC then I should be able to on my mobile device. Spotify, you're a dumbass.
The concept of shuffle only for free on iPhone is, sorry to say, bull**bleep**. If I can play any song I want on PC then I should be able to on my mobile device. Spotify, you're a dumbass.
Community Legend
584 Views
1 replies
0 likes
