Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30763 Views

40 replies

9 likes

  • 30763 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95486 Views

115 replies

12 likes

Other
  • 95486 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293906 Views

60 replies

15 likes

  • 293906 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123830 Views

19 replies

38 likes

  • 123830 Views
  • 19 replies
  • 38 likes

Not getting green arrow for offline play

I have enabled "available off line" on my phone for a particular play list. I don't have much room on my iPhone, but I want this one short play list available off line to play in the car. Green button enabled on iPhone. But it's not downloading to my...

Casual Listener

I have enabled "available off line" on my phone for a particular play list. I don't have much room on my iPhone, but I want this one short play list available off line to play in the car. Green butto...

Peter__

Community Legend

3266 Views

1 replies

0 likes

  • 3266 Views
  • 1 replies
  • 0 likes

Spotify Iphone 5 problems

Hey first off i like to say that i love using spotify and i am a premimum member as well. 1)During the weekend i was trying to listen to spotify on my phone in offline mode and my phone kept on stopping during the middle of a track, so i would have t...

Newbie

Hey first off i like to say that i love using spotify and i am a premimum member as well. 1)During the weekend i was trying to listen to spotify on my phone in offline mode and my phone kept on sto...

Peter__

Community Legend

1162 Views

1 replies

0 likes

  • 1162 Views
  • 1 replies
  • 0 likes

Crah

Hello, so i have this problem, whenever i add song to my playlist spotify crashes, music is still playing, but all options disappear and only thing i see is album cover, i know the solution with home button , but is there a way to stop it permanently...

Newbie

Hello, so i have this problem, whenever i add song to my playlist spotify crashes, music is still playing, but all options disappear and only thing i see is album cover, i know the solution with home...

MichaelW

Community Legend

759 Views

1 replies

0 likes

  • 759 Views
  • 1 replies
  • 0 likes

Playing albums in order

When I listen to an album on my phone, it plays the songs out of order. How do I automatically play the songs in the regular album order without them automatically being shuffled?

Newbie

When I listen to an album on my phone, it plays the songs out of order. How do I automatically play the songs in the regular album order without them automatically being shuffled?

MichaelW

Community Legend

1181 Views

1 replies

0 likes

  • 1181 Views
  • 1 replies
  • 0 likes

View queue on iPad

Is there any way to view the queue on the iPad app? I've read some posts from a few years ago that say it's not possible, but since the feature has been added to the iPhone app I figured there must be a way on its big brother.I'm not missing some obv...

Newbie

Is there any way to view the queue on the iPad app? I've read some posts from a few years ago that say it's not possible, but since the feature has been added to the iPhone app I figured there must b...

MattSuda

Spotify Star

698 Views

2 replies

2 likes

  • 698 Views
  • 2 replies
  • 2 likes

2 iphones

I have 2 iphones .. HOw can use spotify on both @ the same time .  

Newbie

I have 2 iphones .. HOw can use spotify on both @ the same time .  

MattSuda

Spotify Star

899 Views

2 replies

0 likes

  • 899 Views
  • 2 replies
  • 0 likes

What is "Save" on my iPhone under some albums?

When I use the Discover function and choose an album somtimes a clickable "save" appears under the album cover. What is this for? I can't seem to recall "saved" albums, however if I remember a speciall album and recall it our of my own memory it will...

Casual Listener

When I use the Discover function and choose an album somtimes a clickable "save" appears under the album cover. What is this for? I can't seem to recall "saved" albums, however if I remember a specia...

Rodrigo

Community Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

When will album view be added to the iPad app?

I access Spotify from both my iPhone and iPad, but there is not parity between the two apps. Albums I save will show up on my PC and IPhone, but I do not have access to them from my iPad. Let's fix this issue.

Newbie

I access Spotify from both my iPhone and iPad, but there is not parity between the two apps. Albums I save will show up on my PC and IPhone, but I do not have access to them from my iPad. Let's fix t...

Grace

Spotify

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

2 issues: Stops playing + plays without sound

I have two issues. The first is that when I play Spotify from my phone on (via?) AUX to speakers, the sound disappears now and then. It's never mid-song, always when a new song plays. The song keeps playing, but there's just no sound. It doesn't seem...

Newbie

I have two issues. The first is that when I play Spotify from my phone on (via?) AUX to speakers, the sound disappears now and then. It's never mid-song, always when a new song plays. The song keeps ...

Jason

Spotify Legend

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

Can't Sync some songs on iPhone

The other day, I wanted to download some new songs to add to my starred tracks since I was taking a long trip. I downloaded them on my computer and then I synced it to offline mode on my iPod so I wouldn't waste my iPhone battery, and all the songs w...

Newbie

The other day, I wanted to download some new songs to add to my starred tracks since I was taking a long trip. I downloaded them on my computer and then I synced it to offline mode on my iPod so I wo...

Jason

Spotify Legend

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Language swedish-english and Discover on Ipad

Hi. i have swedish as language on my Iphone. But I dont like your swedish version of Spotify when I have the english version on my computer and Ipad. Please make it possible to chose language so I can have it in english again. And complete the Ipad-v...

Casual Listener

Hi. i have swedish as language on my Iphone. But I dont like your swedish version of Spotify when I have the english version on my computer and Ipad. Please make it possible to chose language so I ...

patrikf

Music Fan

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

I phone playlist

I went to open Spotify one day and my playlist was empty everything was gone. Now when I go back to add albums or songs to the playlist I get commercials every time. I really need to recover where my playlist went

Newbie

I went to open Spotify one day and my playlist was empty everything was gone. Now when I go back to add albums or songs to the playlist I get commercials every time. I really need to recover where my...

MichaelW

Community Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Solved!! iPhone 6+ can't play local mp3s

Hi. I have a new iPhone 6+ (updated to iOS 8.0.2). I've used iTunes to put some mp3 files onto my phone. The songs are visible under the native iPhone "music" app, and they play fine. I want to play the songs from within the Spotify app (updated to v...

Casual Listener

Hi.  I have a new iPhone 6+ (updated to iOS 8.0.2).  I've used iTunes to put some mp3 files onto my phone.  The songs are visible under the native iPhone "music" app, and they play fin...

ederosia

Casual Listener

1830 Views

2 replies

0 likes

  • 1830 Views
  • 2 replies
  • 0 likes

Solved!! Spotify mobile not going online

Hey all. About two weeks ago spotify mobile (iOS 7.1.2) just stopped connecting to the internet. Any time I try to search for music or access radio it gives a black screen reading "An error occurred". I have uninstalled and reinstalled the app numero...

Casual Listener

Hey all. About two weeks ago spotify mobile (iOS 7.1.2) just stopped connecting to the internet. Any time I try to search for music or access radio it gives a black screen reading "An error occurred"...

mbiddle153

Casual Listener

963 Views

4 replies

0 likes

  • 963 Views
  • 4 replies
  • 0 likes

Track links do not work.

Hear me now. I love the social aspect of Spotify. However, when I get music links from friends (people don't seem to use the build in sharing feature) that link to a specific track I am unable to see what track is linked. When I open the link in the ...

Newbie

Hear me now.   I love the social aspect of Spotify. However, when I get music links from friends (people don't seem to use the build in sharing feature) that link to a specific track I am un...

JoeThomas

Community Legend

2091 Views

1 replies

1 likes

  • 2091 Views
  • 1 replies
  • 1 likes

App keeps crashing on ipad

I have Spotify Pemium, and lately it has just started either cutting a song off mid play or just crashing totally. I have re-installed the app and have over 12gb available, so don't understand why this happens?? Does anyone know?

Regular

I have Spotify Pemium, and lately it has just started either cutting a song off mid play or just crashing totally. I have re-installed the app and have over 12gb available, so don't understand why th...

clompy

Newbie

23648 Views

7 replies

1 likes

  • 23648 Views
  • 7 replies
  • 1 likes

My songs have been desynchronized

The songs I downloaded to my iPhone to listen offline, are desynchronized without notice. There are more than a hundred songs that should resynchronize, and I do not want it to happen again. I have Spotify Premium and my payments are current. What co...

Newbie

The songs I downloaded to my iPhone to listen offline, are desynchronized without notice. There are more than a hundred songs that should resynchronize, and I do not want it to happen again...

gmn312

Casual Listener

844 Views

1 replies

0 likes

desynchronization
iphone
synchronization
  • 844 Views
  • 1 replies
  • 0 likes

Making your Facebook account into a spotify account only?

I want to delete, not deactivate, my Facebook profile. I first used spotify using my Facebook info. Am I able to continue using Spotify without spotify? I seem to only be able to login when I log into Facebook. Help!

Newbie

I want to delete, not deactivate, my Facebook profile. I first used spotify using my Facebook info. Am I able to continue using Spotify without spotify? I seem to only be able to login when I log int...

MichaelW

Community Legend

599 Views

2 replies

0 likes

  • 599 Views
  • 2 replies
  • 0 likes