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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232829 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114423 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2336 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304032 Views

61 replies

16 likes

  • 304032 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129719 Views

19 replies

38 likes

  • 129719 Views
  • 19 replies
  • 38 likes

Can't find my albums on my ipad

On my laptop and iphone, I can go to any albums I have saved and listen to them. I cannot find my saved albums on my iupad......where are they?

Casual Listener

On my laptop and iphone, I can go to any albums I have saved and listen to them.  I cannot find my saved albums on my iupad......where are they?

Ilzamastron

Regular

11647 Views

10 replies

7 likes

  • 11647 Views
  • 10 replies
  • 7 likes

Premium account no longer working on my ipod

Hello, I have been using Spotify on ipod with a premium account for about 2 months now (including the trial period). Everything was working fine, when a few days ago, the sound stopped working. I can play my itunes music on the ipod, but with Spotify...

Newbie

Hello,   I have been using Spotify on ipod with a premium account for about 2 months now (including the trial period). Everything was working fine, when a few days ago, the sound stopped wor...

Grace

Spotify

869 Views

3 replies

0 likes

  • 869 Views
  • 3 replies
  • 0 likes

The app doesnt work! :(

The app just crashes at the startup screen since like last week. Ive tried reinstalling, holding the home and power button, but nothing seems to work. Help please

Newbie

The app just crashes at the startup screen since like last week. Ive tried reinstalling, holding the home and power button, but nothing seems to work. Help please

Grace

Spotify

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

how can i resolve my app crashing issue?

for the past weekend my spotify app has crashed everytime i tried to open it. It never opens. I wil press it then it would crash and reopen and then crash again. I dont uderstand what I did to cause this. IVe tried every possibel way to fix it throug...

Newbie

for the past weekend my spotify app has crashed everytime i tried to open it. It never opens. I wil press it then it would crash and reopen and then crash again. I dont uderstand what I did to cause ...

dswatman

Newbie

623 Views

2 replies

0 likes

  • 623 Views
  • 2 replies
  • 0 likes

Spotify doesn't work in iOS 8

I have not been abLe to use spotify since I upgrated to the new iOS 3 weeks ago. I have the latest version, have reinstalled, and nothing! It crashes every time. Pls help!

Newbie

I have not been abLe to use spotify since I upgrated to the new iOS 3 weeks ago. I have the latest version, have reinstalled, and nothing! It crashes every time. Pls help!

MattSuda

Spotify Star

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
  • 0 likes

Solved!! Iphone not showing up in devices/ Unable to sync local files

I connected my mac and my iphone to the same wifi and still not gettiing my iphone to show in the "devices" in spotify app. I even tried to connect it through the USB cable and still the same problem. Also, my iphone was turned on all the time on the...

Regular

I connected my mac and my iphone to the same wifi and still not gettiing my iphone to show in the "devices" in spotify app. I even tried to connect it through the USB cable and still the same problem...

Gsm

Newbie

10397 Views

14 replies

0 likes

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  • 14 replies
  • 0 likes

Remove second last song - Bug report

When listening to an album that is saved, if you remove the second last song of the album, while listening to the album by pressing the check mark, and forward to the next song, it does not play the last song, but rather it just stops and resets to t...

Gig Goer

When listening to an album that is saved, if you remove the second last song of the album, while listening to the album by pressing the check mark, and forward to the next song, it does not play the ...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Solved!! Crash after selecting Spotify share.

After selecting share via spotify from a song the app crashes every time.Iphone 4S 8.0.2

Newbie

After selecting share via spotify from a song the app crashes every time. Iphone 4S 8.0.2

nesskehoe

Regular

4312 Views

4 replies

1 likes

  • 4312 Views
  • 4 replies
  • 1 likes

All playlists are gone (fixed)

Well the title pretty much gives it away. All my playlists are gone, just like that. Has something happened on the server side of Spotify? I can't even restore my playlists which I actually managed to find on my account. What do I do? Edit: I managed...

Roadie

Well the title pretty much gives it away. All my playlists are gone, just like that. Has something happened on the server side of Spotify? I can't even restore my playlists which I actually managed t...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Spotify won't show my downloaded albums

Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is to log out of spotify and log back in again, which s...

Casual Listener

Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is t...

514 Views

0 replies

0 likes

  • 514 Views
  • 0 replies
  • 0 likes

Iphone spotify app wont open

I have an iPhone 5 and have the most recent update and since updating my iPhone The spotify app wont open, I have tried re downloading it several times and also resetting my phone! I have no idea what to do and feel like I'm wasting my money as it ha...

Newbie

I have an iPhone 5 and have the most recent update and since updating my iPhone The spotify app wont open, I have tried re downloading it several times and also resetting my phone! I have no idea wha...

981 Views

0 replies

2 likes

  • 981 Views
  • 0 replies
  • 2 likes

Superuser Contribution Spotify app download on iPhone stuck on logo scren

I've been trying to download the spotify app and when I open it, it's stuck on the logo screen. Tried uninstalling and re downloading 3 times now. Still does not work.

Casual Listener

I've been trying to download the spotify app and when I open it, it's stuck on the logo screen. Tried uninstalling and re downloading 3 times now. Still does not work.

Sarahvee8

Casual Listener

4124 Views

3 replies

0 likes

Download error
  • 4124 Views
  • 3 replies
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Solved!! Adding new songs to existing playslists not working in iOS 8 app

I`m starting to get really annoyed with the iOS 8 app and concider to cancel my subscription if Spotify doesn`t fix this real soon. I have two major issues with the new iOS 8 app, 1. I can no longer add new songs to my existing playlist folders, when...

Roadie

I`m starting to get really annoyed with the iOS 8 app and concider to cancel my subscription if Spotify doesn`t fix this real soon. I have two major issues with the new iOS 8 app,   1. I c...

radiuz

Roadie

3538 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

how to enable ALL music for offline playing?

I'm having the offline artists not being available issue, and want to try deleting and reinstalling Spotify. However I spent ages selecting each artist and enabling offline mode, and I do not want to have to do that again. I get that everything will ...

Regular

I'm having the offline artists not being available issue, and want to try deleting and reinstalling Spotify. However I spent ages selecting each artist and enabling offline mode, and I do not want to...

radiuz

Roadie

1316 Views

4 replies

0 likes

  • 1316 Views
  • 4 replies
  • 0 likes

Unable to save albums on my IOS Desktop app

Last night I saved several new ablums on my Iphone app which havent synced to my descktop app? When I look up the abum on my desktop the save button is there, but I cant use it??? so I have now way to save songs to my desktop app?? Can anyone advise?...

Newbie

Last night I saved several new ablums on my Iphone app which havent synced to my descktop app?   When I look up the abum on my desktop the save button is there, but I cant use it??? so I hav...

Peter__

Community Legend

612 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

issue on multiple devices

I have had Spotify for a couple of years now and never had an issue but I just downloaded Spotify for my girlfriend's phone and put it on my account which is fine but whenever one of us starts listening to music out starts on the other phone then if ...

Newbie

I have had Spotify for a couple of years now and never had an issue but I just downloaded Spotify for my girlfriend's phone and put it on my account which is fine but whenever one of us starts listen...

Peter__

Community Legend

788 Views

2 replies

0 likes

multiple devices
  • 788 Views
  • 2 replies
  • 0 likes

Solved!! Spotify won't open after the latest Spotify update

Spotify was working great until I got the Spotify update on October 9th. Now when I tap on the Spotify icon it opens up to the Spotify screen but it won't go any further. Spotify shutsdown and takes me back to my ipad home screen. It's so frustrating...

Casual Listener

Spotify was working great until I got the Spotify update on October 9th.  Now when I tap on the Spotify icon it opens up to the Spotify screen but it won't go any further.  Spotify shutsdow...

rf1969

Casual Listener

3282 Views

2 replies

0 likes

  • 3282 Views
  • 2 replies
  • 0 likes

How to subscribe to premium account

Hi. My trial version has expired and I want to subscribe to premium account. i can't find on my iPad the button that would allow me to upgrade to premium account. I browsed on Google and I've read that it is on "manage subscription" but I can't find ...

Newbie

Hi. My trial version has expired and I want to subscribe to premium account. i can't find on my iPad the button that would allow me to upgrade to premium account. I browsed on Google and I've read th...

Abner

Roadie

795 Views

1 replies

0 likes

  • 795 Views
  • 1 replies
  • 0 likes

Solved!! Spotify app closes constantly

Spotify app on I pod touch constantly shuts down during browsing and search and even shuts down during offline activities. Any help?

Newbie

Spotify app on I pod touch constantly shuts down during browsing and search and even shuts down during offline activities. Any help?

Lucielouise

Casual Listener

24561 Views

5 replies

0 likes

  • 24561 Views
  • 5 replies
  • 0 likes

Content in Your Music suddenly gone

All the content (songs, albums, artists) is gone just like the fifth time. Deleting the app (iOS) fixes the problem for some time but that´s not what I am looking for. Is there any fix for this?

Newbie

All the content (songs, albums, artists) is gone just like the fifth time. Deleting the app (iOS) fixes the problem for some time but that´s not what I am looking for. Is there any fix for this?

Peter__

Community Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes