Announcements

Help Wizard

Step 1

NEXT STEP

Radio won't work

Radio won't work

I pay for the premium prescription but I constantly have issues. I'm to the point where I am going to cancel my account completely. I have tried to access the radio and every single station I tried said the station wasn't available and try another... I would understand this with lesser known artists but this is any where from Ariana grande, Jason derulo to Beyoncé. I read some forums and seen a few that said to delete the app and reinstall it... Following that I STILL cannot access the radio but what really upset me is when I did this it erased everyone of my playlists and I'm essentially starting from scratch. If it's not resolved soon then I am done with this company..
Reply
1 Reply

Does radio work for you on other devices? Are you definitely in online mode?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random