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App crashes

App crashes

Avatar of Bgillette95
Casual Listener
2014-10-14 06:12 AM
Hello, ever since I updated my iPhone to ios8 my Spotify has not opened at all I start it and it just crashes. I've tried literally everything and it won't work and I'm a premium user anyone have any solutions? Thanks!
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Avatar of Josh
Community Legend
2014-10-14 10:01 AM

Hello @Bgillette95, welcome to the community!

 

Just to confirm, have you tried the following:

  1. A soft reset (holding down power button and sleep button until an apple logo shows up)
  2. A complete reinstall 

Hope this helped 🙂


Don't forget to add your Kudos and mark as a solution if it helped you!

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Avatar of Peter__
Community Legend
2014-10-14 02:48 PM
There is also a suggested fix here worth trying:
http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Crash-on-iOS-8-still/m-p/943111/high...

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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