Unlock Freeze

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Unlock Freeze

epic_sounds
Music Fan

Simpy: iOS locks with Spotify active then when i go to unlock the iPhone, it freezes the unlock screen and then crashes. 
iPhone 6 with last 2/3 iOS updates. Reset phone, installed eveything new etc. Its just somewhat random. 

1 Reply

Re: Unlock Freeze

crematedman
Community Legend

@epic_sounds hey there, weird one,

 

  • first i'd suggest you uninstall the app, restart your device and then re-install.
  • before you restart your device, disconnect your device from data and the internet. while your device is turning off, turn off your modem.
  • next, you can sign out of all devices here. wait ten minutes before re-installing Spotify.

let me know if that helps!

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