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Why do my songs stop playing on IOS 7.0.6?

Why do my songs stop playing on IOS 7.0.6?

This is very frustating. My off-line playlists keep pausing everytime i try to listen to them. I'm a relatively new subscriber to the premium and this is not what I thought I was getting. The app is the updated version as well. Any assistance is greatly appreciated.

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5 Replies

Its worth giving your device a quick reboot by holding the home and lock buttons together until the apple logo appears on screen. Do you get the same issue after that?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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I've tried everything from resetting to deleting the app. Nothing seems to work. From what I'm readintg on the board, no one in the community or Spotify knows how to resolve the issue as it's rampant on multiple devices. 

Did this happen prior to updating to iOS 7.0.6?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

yes... and on multiple devices. 

Few more questions:

- Does this still happen if you force offline mode in Settings? 

- Are the tracks this happens on songs synched offline from Spotify or are they local files synched via Spotify on your desktop? 

- How are you playing back the content, is it via headphones, airplay etc? 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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