Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have a playlist of about 280 songs and the same songs play over and over again on shuffle play. Somebody has already said that the shuffle feature doesn't really work properly. Is this going to get fixed ever?
Roadie
I have a playlist of about 280 songs and the same songs play over and over again on shuffle play. Somebody has already said that the shuffle feature doesn't really work properly. Is this going to get...
Peter__
Community Legend
793 Views
6 replies
0 likes
Hi my phone is not showing up under devices however all of my music and playlists are showing up on my phone but I can not play them offline and it says that they are not synched ? Tried redownloading app and logging in again but nothing working ?
Newbie
Hi my phone is not showing up under devices however all of my music and playlists are showing up on my phone but I can not play them offline and it says that they are not synched ? Tried redownloadin...
pnc
Community Legend
401 Views
1 replies
0 likes
I currently have version 0.9.1. When I try to go into the app, it loads for a few seconds, and then the message "Browse is not available while in offline mode." appears before the app crashes and goes back to my home screen. Sometimes it doesn't even...
Casual Listener
I currently have version 0.9.1. When I try to go into the app, it loads for a few seconds, and then the message "Browse is not available while in offline mode." appears before the app cras...
Peter__
Community Legend
3260 Views
7 replies
0 likes
Hi, I hope someone will be able to help me with this. On my ipod touch, whenever I add a new playlist and synch it for listening offline, it immediately deletes them when I restart the app. It has happened since I updated the app. Any ideas?
Regular
Hi, I hope someone will be able to help me with this. On my ipod touch, whenever I add a new playlist and synch it for listening offline, it immediately deletes them when I rest...
Greg
Roadie
1190 Views
10 replies
0 likes
I am synced to the laptop and it shows the iphone, but when I tap connect on the iphone 4s, it doesn't recognize any devices. Please help!
Newbie
I am synced to the laptop and it shows the iphone, but when I tap connect on the iphone 4s, it doesn't recognize any devices. Please help!
Josh
Community Legend
592 Views
1 replies
0 likes
For some reason i can not take off the shuffle feature on my iphone. This happened once before and i believe a turned it off through my PC, which resulting it turning of on my phone. This time around its only on shuffle on my phone, and i can not tur...
Newbie
For some reason i can not take off the shuffle feature on my iphone. This happened once before and i believe a turned it off through my PC, which resulting it turning of on my phone. This time around...
robzim737
Community Legend
1008 Views
1 replies
0 likes
Hi, I have the Parrot MKi9200 and an iPhone 4S. I know that the music on my iPhone works flawlessly, with the remote ect... I was wondering, if I had Spotify would this work just as flawlessly? I understand that I have to select 'Application Audio' t...
Newbie
Hi, I have the Parrot MKi9200 and an iPhone 4S. I know that the music on my iPhone works flawlessly, with the remote ect... I was wondering, if I had Spotify would this work just as flawlessly? I u...
JorgeLuisBorges
Newbie
14358 Views
5 replies
0 likes
Why isn't there any difference when I switch the music quality from normal to exreme, it sounds much more worse than I listen it from my Mac.
Casual Listener
Why isn't there any difference when I switch the music quality from normal to exreme, it sounds much more worse than I listen it from my Mac.
thoma1s
Casual Listener
675 Views
5 replies
0 likes
Hey I'm a Premium subscriber and I think Spotify is a fantastic service. I've been using it for about three months now on both Desktop and iOS. But since about a week ago Spotify on iOS became completely unusable: 1) Every playlist I try to open show...
Casual Listener
Hey I'm a Premium subscriber and I think Spotify is a fantastic service. I've been using it for about three months now on both Desktop and iOS. But since about a week ago Spotify on iOS became comp...
blake
Community Legend
717 Views
3 replies
0 likes
I recently switched from Android to iOS and I have to say it is definately an improvement for Spotify so far. Apart from the offline playlists... I work with a lot of folders and subfolders... a system which works beautifully on my Mac... But when I ...
Roadie
I recently switched from Android to iOS and I have to say it is definately an improvement for Spotify so far. Apart from the offline playlists... I work with a lot of folders and subfolder...
Christoffer
Community Legend
478 Views
1 replies
0 likes
Playlists play fine individual songs say unable to play track
Newbie
Playlists play fine individual songs say unable to play track
Peter__
Community Legend
454 Views
3 replies
0 likes
How do I remove connection with facebook? I never wanted it in the first place and have no idea why it has connected. I have a separate log in details from facebook
Newbie
How do I remove connection with facebook? I never wanted it in the first place and have no idea why it has connected. I have a separate log in details from facebook
Peter__
Community Legend
432 Views
1 replies
0 likes
Why on earth does spotify keep syncing tracks that have already been synced for months, wipes my whole collection and sync's again stops me being able to play offline, this is doing my nut in, I pay £9.99 a month for this **bleep** time for napster m...
Newbie
Why on earth does spotify keep syncing tracks that have already been synced for months, wipes my whole collection and sync's again stops me being able to play offline, this is doing my nut in, I pay ...
Peter__
Community Legend
354 Views
1 replies
0 likes
HELP! My Spotify premium account does not sync with the Spotify app on my iPhone! It does work on my PC but when I try to do it on my phone it refuses to work, what should I do?
Casual Listener
HELP! My Spotify premium account does not sync with the Spotify app on my iPhone! It does work on my PC but when I try to do it on my phone it refuses to work, what should I do?
Peter__
Community Legend
1118 Views
7 replies
0 likes
When I have a track I want to share I click share. I get the 5 different options to share. I always use SMS or email. When I select either of them a transition screen appears momentarily as if its working normally then it disappears showing the share...
Gig Goer
When I have a track I want to share I click share. I get the 5 different options to share. I always use SMS or email. When I select either of them a transition screen appears momentarily a...
rebortver
Casual Listener
2427 Views
15 replies
0 likes
I have a tricky one - I downloaded the Spotify app on my iPad and iPhone and made myself an account using my email address (not via facebook). Made some playlists etc. and all good. A friend comes round and uses my iPad to log on to her Facebook acco...
Newbie
I have a tricky one - I downloaded the Spotify app on my iPad and iPhone and made myself an account using my email address (not via facebook). Made some playlists etc. and all good. A friend comes ro...
Merik
Community Legend
496 Views
1 replies
0 likes
I ride a motorbike and often ride with my headphones in and Spotify playing on offline mode. However, since moving from an iPhone 4 to an iPhone 5s (both with the latest iOS), it's develoepd a problem. The music plays back fine, but it will then reac...
Casual Listener
I ride a motorbike and often ride with my headphones in and Spotify playing on offline mode. However, since moving from an iPhone 4 to an iPhone 5s (both with the latest iOS), it's develoe...
incompletepete
Casual Listener
740 Views
3 replies
0 likes
I use to have spotify but I had deactivated my premium account last month and I want to reactivated it without losing my music.
Casual Listener
I use to have spotify but I had deactivated my premium account last month and I want to reactivated it without losing my music.
Peter__
Community Legend
563 Views
4 replies
0 likes
I'm having an issue with my spotify account, I'm logged in with my account and attempting to login with my facebook and on my ipad and iPhone it is stating someone else's name? All my playlists state they are created by a friend of mine who used my s...
Casual Listener
I'm having an issue with my spotify account, I'm logged in with my account and attempting to login with my facebook and on my ipad and iPhone it is stating someone else's name? All my playlists sta...
Peter__
Community Legend
644 Views
5 replies
0 likes
Hi, is it possible to rearrange the playlist order on mobile playlist without using the drag and drop function? Can anybody please help me with this? I've seen posts from 2012 about this problem but no recent ones and to be honest it doesn't seem lik...
Casual Listener
Hi, is it possible to rearrange the playlist order on mobile playlist without using the drag and drop function? Can anybody please help me with this? I've seen posts from 2012 a...
H2O2
Casual Listener
517 Views
2 replies
0 likes