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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
44042 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109660 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
438422 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302136 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Since installing the newest iOS update on my iPhone 5 the Spotify app has stopped working. It will start playing a song and then stop a few seconds later. Trying to start another song sometimes works but then it stops a few seconds in as well. I have...
Since installing the newest iOS update on my iPhone 5 the Spotify app has stopped working. It will start playing a song and then stop a few seconds later. Trying to start another song som...
Community Legend
1453 Views
1 replies
0 likes
I have the Mac OSX application for Spotify and used the import playlist function to get the itunes playlists to show up in Spotify. I am running into the problem where spotify is not recognizing songs from these playlists that are obviously available...
I have the Mac OSX application for Spotify and used the import playlist function to get the itunes playlists to show up in Spotify. I am running into the problem where spotify is not recognizing song...
Community Legend
1124 Views
1 replies
0 likes
Happens quite often that all the tracks on my iphone are no longer synched. I get a message saying that my device is connected to more then 3 devices, which it is not!Any help?
Happens quite often that all the tracks on my iphone are no longer synched. I get a message saying that my device is connected to more then 3 devices, which it is not! Any help?
Newbie
31377 Views
115 replies
8 likes
I have a Problem. I want to buy spotify Premium, but i bought unlimited. And now they say that i have 30 days unlimited And than Premium but i want Premium now. What can i do ? Thanks
I have a Problem. I want to buy spotify Premium, but i bought unlimited. And now they say that i have 30 days unlimited And than Premium but i want Premium now. What can i do ? Thanks
Not applicable
731 Views
2 replies
0 likes
None of my friends are appearing in the friends tab
None of my friends are appearing in the friends tab
Community Legend
2528 Views
7 replies
0 likes
My playlists disappeared from my iphone yesterday, I have deleted and reinstalled the program twice. They still show up on the desktop version - help!
My playlists disappeared from my iphone yesterday, I have deleted and reinstalled the program twice. They still show up on the desktop version - help!
Community Legend
758 Views
1 replies
0 likes
I'm trying to sync some local tracks to my Ipad but the icon in spotify on my computer keeps "pending". There is plenty of space left on the ipad. I have tried searching on google and have come across multiple threads which said that you should be ab...
I'm trying to sync some local tracks to my Ipad but the icon in spotify on my computer keeps "pending". There is plenty of space left on the ipad. I have tried searching on google and have come acros...
Community Legend
893 Views
3 replies
0 likes
I cannot connect to Spotify via the iPhone app on iPhone 5. I have just upgraded my account from free to Premium. When I try to access Spotify through the app it reports the following error: "Could not establish a connection to the Spotify service". ...
I cannot connect to Spotify via the iPhone app on iPhone 5. I have just upgraded my account from free to Premium. When I try to access Spotify through the app it reports the following error: "C...
Casual Listener
4103 Views
5 replies
0 likes
Hello,Today I received a gift card of the amount of 10 euro. While activating it I could choose for 1 month Spotify Premium or 2 months Spotify Unlimited. I choose for 2 months Spotify Unlimited. After I confirmed it I saw the notification that the u...
Hello, Today I received a gift card of the amount of 10 euro. While activating it I could choose for 1 month Spotify Premium or 2 months Spotify Unlimited. I choose for 2 months Spotify Unlimited....
Not applicable
688 Views
1 replies
0 likes
Hello, I use Spotify with premium membership on my ipod 5. I have roughly 3000 tracks synced on it, but now when I add new tracks, I see a red exclamation mark beside the track's name. It seems to be a capacity problem because when I delete tracks, I...
Hello, I use Spotify with premium membership on my ipod 5. I have roughly 3000 tracks synced on it, but now when I add new tracks, I see a red exclamation mark beside the track's name. It ...
Casual Listener
828 Views
2 replies
0 likes
Description I just became Premium a few days ago because I want to use the Spotify iPhone app wherever I go without adverts and with good sound quality but I in my app settings the streaming quality for Extreme and Playlist quality also in Extreme bu...
Description I just became Premium a few days ago because I want to use the Spotify iPhone app wherever I go without adverts and with good sound quality but I in my app settings the streaming qualit...
1108 Views
0 replies
0 likes
I got my spotify premium yesterday and I am now trying to create a playlist on my iphone, but the app does'nt respond to my touch when I press the edit button. It doesn't respond when I try to search either. I've tried to log in and out, and deleted ...
I got my spotify premium yesterday and I am now trying to create a playlist on my iphone, but the app does'nt respond to my touch when I press the edit button. It doesn't respond when I try to search...
Community Legend
4367 Views
11 replies
0 likes
If you run out of skips on a radio station, you are unable to thumb down a song. This is ridiculous oversight. Just let me thumb it down but keep playing the same song. It's not complicated. If Pandora can handle simple logic, so can you.
If you run out of skips on a radio station, you are unable to thumb down a song. This is ridiculous oversight. Just let me thumb it down but keep playing the same song. It's not complicated. If Pando...
Not applicable
758 Views
1 replies
0 likes
When you lock and unlock your device (in my case, my iPad 2), the controls and the screen is unresponsive for a few seconds. Before the update it was almost immediate. I didn't have to wait.
When you lock and unlock your device (in my case, my iPad 2), the controls and the screen is unresponsive for a few seconds. Before the update it was almost immediate. I didn't have to wait.
Regular
834 Views
5 replies
0 likes
Ever since the latest update a few days ago, I'm unable to search at all on my iphone, always getting the generic "an error occurred, try again" message. I've uninstalled and reinstalled the app, rebooted the iPhone twice, logged out and back in, and...
Ever since the latest update a few days ago, I'm unable to search at all on my iphone, always getting the generic "an error occurred, try again" message. I've uninstalled and reinstalled the app,...
Casual Listener
1102 Views
5 replies
0 likes
Hi there, for the last 24 hours I've been unable to search on iPhone app. No problem on desktop and iPad though.I'd be grateful for your help. I've tried logging out, deleting app, etc.
Hi there, for the last 24 hours I've been unable to search on iPhone app. No problem on desktop and iPad though. I'd be grateful for your help. I've tried logging out, deleting app, etc.
Casual Listener
715 Views
1 replies
0 likes
Hello all, In the desktop client, I put an album of about 12 songs. All mp3 format into the local files section. I then brought up the iphone and it shows in the desktop client as a synced device. I selected manual and picked the local and starred pl...
Hello all, In the desktop client, I put an album of about 12 songs. All mp3 format into the local files section. I then brought up the iphone and it shows in the desktop client as a ...
Casual Listener
692 Views
2 replies
0 likes
Checked my internet speed and all is fine. However, all my devices are struggling to load songs and searches via the spotify app. Everything is very slow and has been like this for a few days now. Any suggestions? Edit: I'm on Verizon Fios as well. A...
Checked my internet speed and all is fine. However, all my devices are struggling to load songs and searches via the spotify app. Everything is very slow and has been like this for a few ...
Not applicable
688 Views
1 replies
0 likes
My playlists are gone from my iPhone 4 but on my iPad and desktop the playlists are intact. I've tried to uninstall and install. I've tried to log in and out. I've tried to log out of Facebook...Can I get help with this? Thanx a bunch!
My playlists are gone from my iPhone 4 but on my iPad and desktop the playlists are intact. I've tried to uninstall and install. I've tried to log in and out. I've tried to log out of Facebook...Can ...
Not applicable
420 Views
1 replies
0 likes
Not sure if anyone else is experiencing this issue, but it's been going on for at least a couple months now. I've noticed that my offline playlists will randomly unsync a few songs leading me to have to re-sync them. I've also been running into issue...
Not sure if anyone else is experiencing this issue, but it's been going on for at least a couple months now. I've noticed that my offline playlists will randomly unsync a few songs leading me to have...
Community Legend
975 Views
3 replies
0 likes
