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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37621 Views

41 replies

10 likes

  • 37621 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103421 Views

115 replies

12 likes

Other
  • 103421 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1339 Views

0 replies

0 likes

iOS
  • 1339 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299396 Views

61 replies

16 likes

  • 299396 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126169 Views

19 replies

38 likes

  • 126169 Views
  • 19 replies
  • 38 likes

Solved!! Spotify doesn't work

I got my spotify premium yesterday and I am now trying to create a playlist on my iphone, but the app does'nt respond to my touch when I press the edit button. It doesn't respond when I try to search either. I've tried to log in and out, and deleted ...

Casual Listener

I got my spotify premium yesterday and I am now trying to create a playlist on my iphone, but the app does'nt respond to my touch when I press the edit button. It doesn't respond when I try to search...

Peter__

Community Legend

4334 Views

11 replies

0 likes

not working
  • 4334 Views
  • 11 replies
  • 0 likes

Thumbs Down Oversight

If you run out of skips on a radio station, you are unable to thumb down a song. This is ridiculous oversight. Just let me thumb it down but keep playing the same song. It's not complicated. If Pandora can handle simple logic, so can you.

Roadie

If you run out of skips on a radio station, you are unable to thumb down a song. This is ridiculous oversight. Just let me thumb it down but keep playing the same song. It's not complicated. If Pando...

user-removed

Not applicable

748 Views

1 replies

0 likes

skips
thumbs
  • 748 Views
  • 1 replies
  • 0 likes

Problem with 0.9.4.25 and locking (with iPad 2)

When you lock and unlock your device (in my case, my iPad 2), the controls and the screen is unresponsive for a few seconds. Before the update it was almost immediate. I didn't have to wait.

Regular

When you lock and unlock your device (in my case, my iPad 2), the controls and the screen is unresponsive for a few seconds. Before the update it was almost immediate. I didn't have to wait.

Tyarik

Regular

824 Views

5 replies

0 likes

  • 824 Views
  • 5 replies
  • 0 likes

Solved!! Search busted - iPhone only

Ever since the latest update a few days ago, I'm unable to search at all on my iphone, always getting the generic "an error occurred, try again" message. I've uninstalled and reinstalled the app, rebooted the iPhone twice, logged out and back in, and...

Casual Listener

Ever since the latest update a few days ago, I'm unable to search at all on my iphone, always getting the generic "an error occurred, try again" message. I've uninstalled and reinstalled the app,...

bumpass1

Casual Listener

1058 Views

5 replies

0 likes

  • 1058 Views
  • 5 replies
  • 0 likes

Unable to search iPhone 5

Hi there, for the last 24 hours I've been unable to search on iPhone app. No problem on desktop and iPad though.I'd be grateful for your help. I've tried logging out, deleting app, etc.

Newbie

Hi there, for the last 24 hours I've been unable to search on iPhone app. No problem on desktop and iPad though. I'd be grateful for your help. I've tried logging out, deleting app, etc.

bumpass1

Casual Listener

705 Views

1 replies

0 likes

  • 705 Views
  • 1 replies
  • 0 likes

Local Files Sync issue for iPhone 5

Hello all, In the desktop client, I put an album of about 12 songs. All mp3 format into the local files section. I then brought up the iphone and it shows in the desktop client as a synced device. I selected manual and picked the local and starred pl...

Casual Listener

Hello all,    In the desktop client, I put an album of about 12 songs. All mp3 format into the local files section. I then brought up the iphone and it shows in the desktop client as a ...

amightykumquat

Casual Listener

675 Views

2 replies

0 likes

iOS
iphone
local files
local files sync
  • 675 Views
  • 2 replies
  • 0 likes

Spotify loading songs and searches very slow on all devices

Checked my internet speed and all is fine. However, all my devices are struggling to load songs and searches via the spotify app. Everything is very slow and has been like this for a few days now. Any suggestions? Edit: I'm on Verizon Fios as well. A...

Newbie

Checked my internet speed and all is fine.  However, all my devices are struggling to load songs and searches via the spotify app.  Everything is very slow and has been like this for a few ...

user-removed

Not applicable

678 Views

1 replies

0 likes

  • 678 Views
  • 1 replies
  • 0 likes

Missing playlists

My playlists are gone from my iPhone 4 but on my iPad and desktop the playlists are intact. I've tried to uninstall and install. I've tried to log in and out. I've tried to log out of Facebook...Can I get help with this? Thanx a bunch!

Newbie

My playlists are gone from my iPhone 4 but on my iPad and desktop the playlists are intact. I've tried to uninstall and install. I've tried to log in and out. I've tried to log out of Facebook...Can ...

user-removed

Not applicable

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

iPad playlists/songs randomly unsync/ don't display correctly

Not sure if anyone else is experiencing this issue, but it's been going on for at least a couple months now. I've noticed that my offline playlists will randomly unsync a few songs leading me to have to re-sync them. I've also been running into issue...

Casual Listener

Not sure if anyone else is experiencing this issue, but it's been going on for at least a couple months now. I've noticed that my offline playlists will randomly unsync a few songs leading me to have...

Peter__

Community Legend

959 Views

3 replies

0 likes

  • 959 Views
  • 3 replies
  • 0 likes

Spotify - Your iPhone app is absolute dog**bleep**

To put it bluntly. The app i currently am using less of on my iPhone sucks. Here's a real cool list of stupid **bleep** the Spotify app does on my iPhone (the same service i pay $10/month for) 1) takes forever to load (its the 21st century fellas) 2)...

Roadie

To put it bluntly.   The app i currently am using less of on my iPhone sucks.   Here's a real cool list of stupid **bleep** the Spotify app does on my iPhone (the same service i pay...

Mitchgo

Roadie

981 Views

3 replies

0 likes

  • 981 Views
  • 3 replies
  • 0 likes

Search will not function, but other functions will

Hello folks. My iOS (7.4, jailbroken but if that matters then I will just switch services) device Spotify began acting up recently. At any time that I use the search function (on Verizon Wireless USA LTE or WiFi) it will say "an error occurred" after...

Casual Listener

Hello folks. My iOS (7.4, jailbroken but if that matters then I will just switch services) device Spotify began acting up recently. At any time that I use the search function (on Verizon Wireles...

Peter__

Community Legend

3319 Views

7 replies

1 likes

Apple iPhone app
IOS 7
ios app
search results
searching
  • 3319 Views
  • 7 replies
  • 1 likes

search not working after upgrading to premium account

search runs and returns "an error has occurred. please try again" over and over tried a hard reset. uninstalled and reinstalled. deleted all my data. nothing seems to fix it worked fine before i upgraded today.

Newbie

search runs and returns "an error has occurred. please try again" over and over   tried a hard reset. uninstalled and reinstalled. deleted all my data. nothing seems to fix it   wor...

Peter__

Community Legend

1060 Views

5 replies

0 likes

  • 1060 Views
  • 5 replies
  • 0 likes

Search broken

Cant search Iphone 5s tried restarting and redownloading.

Newbie

Cant search Iphone 5s tried restarting and redownloading.

Peter__

Community Legend

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Tell us iPhone users WHY this app won't work, and what you are doing to fix it

I'd been a Spotify subscriber for around a year, until recently. I am SICK TO DEATH of this app crashing out every few minutes. Sometimes you get a tell-tale stutter, then CRASH, or just a simpe CRASH. It seems that many people running this app on an...

Roadie

I'd been a Spotify subscriber for around a year, until recently.   I am SICK TO DEATH of this app crashing out every few minutes. Sometimes you get a tell-tale stutter, then CRASH, or just a s...

Peter__

Community Legend

6588 Views

13 replies

4 likes

  • 6588 Views
  • 13 replies
  • 4 likes

Spotify Radio Not Working

Spotify radio is not working. When I try to start a radio it says "Sorry this radio station cannot be started. Please try with something else." I have tried all of my radio stations and it says the same thing for all of them.

Casual Listener

Spotify radio is not working. When I try to start a radio it says "Sorry this radio station cannot be started. Please try with something else." I have tried all of my radio stations and it says the s...

Sistersledge

Newbie

3579 Views

7 replies

0 likes

  • 3579 Views
  • 7 replies
  • 0 likes

Couldn't fast forward to next song on playlist

So I was on my way to work today listening to a chillout playlist from browse. I didn't like the current song so wanted to fast forward to the next track and noticed the buttons were greyed out. I couldn't go back or forward with the buttons. Yes, I'...

Regular

So I was on my way to work today listening to a chillout playlist from browse.  I didn't like the current song so wanted to fast forward to the next track and noticed the buttons were greyed out...

plhoward

Regular

4580 Views

5 replies

0 likes

  • 4580 Views
  • 5 replies
  • 0 likes

iOS libspotify: App Rejected for using link to Spotify sign-up page

Not sure if this is exactly the right forums forum this, but I just wanted to inform others about an issue I encountered while submitting my libspotify enabled app to Apple's app store. My app (screenshot below) included the sentence "A premium Spoti...

Casual Listener

Not sure if this is exactly the right forums forum this, but I just wanted to inform others about an issue I encountered while submitting my libspotify enabled app to Apple's app store. My app (scree...

jeremygoh

Community Legend

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

My local files wont sync

I have been a member of spotifuggle and I have encountered a problem with syncing my local files. I have a iphone up to date software(7.1) and I try to sync my local files from my computer to my phone and it wont work IM on the same wifi tried connec...

Casual Listener

I have been a member of spotifuggle and I have encountered a problem with syncing my local files. I have a iphone up to date software(7.1) and I try to sync my local files from my computer to my phon...

Peter__

Community Legend

553 Views

3 replies

0 likes

  • 553 Views
  • 3 replies
  • 0 likes

Profiel foto veranderen

ik krijg mijn naam en foto niet veranderd ook niet als ik mijn Facebook account verander

Newbie

ik krijg mijn naam en foto niet veranderd ook niet als ik mijn Facebook account verander

Peter__

Community Legend

2508 Views

1 replies

0 likes

  • 2508 Views
  • 1 replies
  • 0 likes

Sync..

Hi I would like to ask how to sync my playlist to offline mode because i tried it already how the instructions should be but it seems that it is not working, it sync somehow but its always stopping and not all my songs sync.. Bottom line" i had troub...

Newbie

Hi I would like to ask how to sync my playlist to offline mode because i tried it already how the instructions should be but it seems that it is not working, it sync somehow but its always stopping a...

Peter__

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes