Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37599 Views

41 replies

10 likes

  • 37599 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103413 Views

115 replies

12 likes

Other
  • 103413 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1339 Views

0 replies

0 likes

iOS
  • 1339 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299393 Views

61 replies

16 likes

  • 299393 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126165 Views

19 replies

38 likes

  • 126165 Views
  • 19 replies
  • 38 likes

iOS7 Issue immediately after unlock

Good Afternoon, The app functions oddly after my most recent iOS update, when I unlock it's as if the app is frozen and it takes roughly 30-45 seconds before it starts responding. It always responds and isn't truly frozen but this is uncommon from th...

Regular

Good Afternoon,      The app functions oddly after my most recent iOS update, when I unlock it's as if the app is frozen and it takes roughly 30-45 seconds before it starts respondin...

Menyendez

Regular

993 Views

4 replies

0 likes

  • 993 Views
  • 4 replies
  • 0 likes

Offline Listening

I have read the message boards and tried the solutions posted. When I attempt to listen to my iPod Touch in the car - it indicates that the tracks are not available offline. I have switched all of my playlists to "available offline" while I was wirel...

Casual Listener

I have read the message boards and tried the solutions posted.   When I attempt to listen to my iPod Touch in the car - it indicates that the tracks are not available offline.   I h...

Peter__

Community Legend

794 Views

3 replies

0 likes

  • 794 Views
  • 3 replies
  • 0 likes

Favorite Album Art collage

Hi all, I'm wondering if this is a problem only I have, or a lot of people have... When you have a playlist with various artists and albums, on the mobile and desktop version you will see a collage of 4 random (usually the first 4 added) album covers...

Newbie

Hi all,   I'm wondering if this is a problem only I have, or a lot of people have...   When you have a playlist with various artists and albums, on the mobile and desktop version yo...

MichaelJerzak

Composer

4972 Views

1 replies

0 likes

  • 4972 Views
  • 1 replies
  • 0 likes

0.9.3.212 on iPad IOS 7.0.4 crashes on 1st open, then works on 2nd open. Why?

When I open app for the first time it opens and closes/crashes immediately. Then when I select it right away again it's fine. Why is this happening. Premium member.

Regular

When I open app for the first time it opens and closes/crashes immediately.  Then when I select it right away again it's fine. Why is this happening. Premium member.

GlobeTraveler

Regular

2511 Views

13 replies

0 likes

  • 2511 Views
  • 13 replies
  • 0 likes

Spotify premium doesn't work on iphone

Hello, I bought myself a spotify premium gift card of 1 month today. I activated the code and I have a premium account now, but it only works for my pc and not for my Iphone? for example: I try to change the music quality and it says: this is a premi...

Regular

Hello,   I bought myself a spotify premium gift card of 1 month today. I activated the code and I have a premium account now, but it only works for my pc and not for my Iphone? for example: ...

Joe

Community Legend

3055 Views

12 replies

0 likes

  • 3055 Views
  • 12 replies
  • 0 likes

Re: Spotify Offline Mode - How does it work?

I have a variant to this problem and I cannot work out how to create a new post. I have a Premium subscription. I have synced all my songs to a iphone 5 with software version 7.0.4 some 400+ songs. (approx 2.0GB) My phone still has 7.0GB of memory le...

Newbie

I have a variant to this problem and I cannot work out how to create a new post. I have a Premium subscription. I have synced all my songs to a iphone 5 with software version 7.0.4 some 400+ song...

Joe

Community Legend

1135 Views

3 replies

0 likes

  • 1135 Views
  • 3 replies
  • 0 likes

Queue Song Issue in iOS

I am currently having an issue (even after the latest update) that when I queue songs, which ever song is last in the queue will repeat itself. For Example, If i Queued the songs 'Wake Me Up - Avicii' and 'Dark Horse - Katy Perry' in that order Spoti...

Casual Listener

I am currently having an issue (even after the latest update) that when I queue songs, which ever song is last in the queue will repeat itself.   For Example, If i Queued the songs 'Wake Me ...

Peter__

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Spotify isn't letting me upgrade via iPhone

My card is up to date, right country etc. It keeps saying payment failed.Why?? Everything is up to date. I am getting annoyed as they have emailed me with minimal response. Please help me!I am upgrading on my iPhone.

Casual Listener

My card is up to date, right country etc. It keeps saying payment failed. Why?? Everything is up to date. I am getting annoyed as they have emailed me with minimal response. Please help me! ...

Peter__

Community Legend

845 Views

2 replies

0 likes

  • 845 Views
  • 2 replies
  • 0 likes

buttons iphone app slow to respond to touch

Hey, I noticed with the latest update that the buttons in the iphone app are very slow to respond.The problem is that I don't know whether this occured after the IOS update or the spotify update. Am I the only one experiencing this?Any ideas how I co...

Newbie

Hey,     I noticed with the latest update that the buttons in the iphone app are very slow to respond. The problem is that I don't know whether this occured after the IOS update or the ...

user-removed

Not applicable

1500 Views

3 replies

0 likes

  • 1500 Views
  • 3 replies
  • 0 likes

Songs won't play after IOS 7.1 update

Since installing the newest iOS update on my iPhone 5 the Spotify app has stopped working. It will start playing a song and then stop a few seconds later. Trying to start another song sometimes works but then it stops a few seconds in as well. I have...

Newbie

Since installing the newest iOS update on my iPhone 5 the Spotify app has stopped working.  It will start playing a song and then stop a few seconds later.  Trying to start another song som...

Joe

Community Legend

1449 Views

1 replies

0 likes

  • 1449 Views
  • 1 replies
  • 0 likes

Sync Spotify with iTunes Playlists

I have the Mac OSX application for Spotify and used the import playlist function to get the itunes playlists to show up in Spotify. I am running into the problem where spotify is not recognizing songs from these playlists that are obviously available...

Newbie

I have the Mac OSX application for Spotify and used the import playlist function to get the itunes playlists to show up in Spotify. I am running into the problem where spotify is not recognizing song...

Peter__

Community Legend

1110 Views

1 replies

0 likes

  • 1110 Views
  • 1 replies
  • 0 likes

Solved!! Keep losing all my sync tracks for offline on my iphone!! They are there just not synched! Any help?

Happens quite often that all the tracks on my iphone are no longer synched. I get a message saying that my device is connected to more then 3 devices, which it is not!Any help?

Casual Listener

Happens quite often that all the tracks on my iphone are no longer synched. I get a message saying that my device is connected to more then 3 devices, which it is not! Any help?

landon_gellert

Newbie

31142 Views

115 replies

8 likes

  • 31142 Views
  • 115 replies
  • 8 likes

Problem with unlimited

I have a Problem. I want to buy spotify Premium, but i bought unlimited. And now they say that i have 30 days unlimited And than Premium but i want Premium now. What can i do ? Thanks

Casual Listener

I have a Problem. I want to buy spotify Premium, but i bought unlimited. And now they say that i have 30 days unlimited And than Premium but i want Premium now. What can i do ? Thanks

user-removed

Not applicable

723 Views

2 replies

0 likes

  • 723 Views
  • 2 replies
  • 0 likes

No friends appearing in friends tab

None of my friends are appearing in the friends tab

Casual Listener

None of my friends are appearing in the friends tab

Peter__

Community Legend

2521 Views

7 replies

0 likes

  • 2521 Views
  • 7 replies
  • 0 likes

Solved!! Playlists missing from iphone

My playlists disappeared from my iphone yesterday, I have deleted and reinstalled the program twice. They still show up on the desktop version - help!

Newbie

My playlists disappeared from my iphone yesterday, I have deleted and reinstalled the program twice. They still show up on the desktop version - help!

Peter__

Community Legend

745 Views

1 replies

0 likes

  • 745 Views
  • 1 replies
  • 0 likes

Free Spotify local file sync to ipad

I'm trying to sync some local tracks to my Ipad but the icon in spotify on my computer keeps "pending". There is plenty of space left on the ipad. I have tried searching on google and have come across multiple threads which said that you should be ab...

Casual Listener

I'm trying to sync some local tracks to my Ipad but the icon in spotify on my computer keeps "pending". There is plenty of space left on the ipad. I have tried searching on google and have come acros...

Peter__

Community Legend

889 Views

3 replies

0 likes

  • 889 Views
  • 3 replies
  • 0 likes

Solved!! Iphone cannot log in to Spotify "Could not establish a connection to the Spotify service"

I cannot connect to Spotify via the iPhone app on iPhone 5. I have just upgraded my account from free to Premium. When I try to access Spotify through the app it reports the following error: "Could not establish a connection to the Spotify service". ...

Newbie

I cannot connect to Spotify via the iPhone app on iPhone 5. I have just upgraded my account from free to Premium. When I try to access Spotify through the app it reports the following error:  "C...

ghandler

Casual Listener

4083 Views

5 replies

0 likes

  • 4083 Views
  • 5 replies
  • 0 likes

Still commercials after upgrading to Spotify Unlimited

Hello,Today I received a gift card of the amount of 10 euro. While activating it I could choose for 1 month Spotify Premium or 2 months Spotify Unlimited. I choose for 2 months Spotify Unlimited. After I confirmed it I saw the notification that the u...

Newbie

Hello, Today I received a gift card of the amount of 10 euro. While activating it I could choose for 1 month Spotify Premium or 2 months Spotify Unlimited. I choose for 2 months Spotify Unlimited....

user-removed

Not applicable

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

Solved!! Can't sync new tracks

Hello, I use Spotify with premium membership on my ipod 5. I have roughly 3000 tracks synced on it, but now when I add new tracks, I see a red exclamation mark beside the track's name. It seems to be a capacity problem because when I delete tracks, I...

Casual Listener

Hello,   I use Spotify with premium membership on my ipod 5. I have roughly 3000 tracks synced on it, but now when I add new tracks, I see a red exclamation mark beside the track's name. It ...

PierreAlexis

Casual Listener

816 Views

2 replies

0 likes

  • 816 Views
  • 2 replies
  • 0 likes

Problem with Extreme Quality on iPhone app

Description I just became Premium a few days ago because I want to use the Spotify iPhone app wherever I go without adverts and with good sound quality but I in my app settings the streaming quality for Extreme and Playlist quality also in Extreme bu...

Casual Listener

Description I just became Premium a few days ago because I want to use the Spotify iPhone app wherever I go without adverts and with good sound quality but I in my app settings the streaming qualit...

1103 Views

0 replies

0 likes

  • 1103 Views
  • 0 replies
  • 0 likes