Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237998 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Moderator
119242 Views
117 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447611 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305636 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
When I try to access Spotify (I have Premium) on my iPad Mini iOS 7.1, I get an error message (see attached screenshot) that states: "Couldn't Log In Unable to login, either username or password is incorrect. Have you signed up for a Spotify account?...
When I try to access Spotify (I have Premium) on my iPad Mini iOS 7.1, I get an error message (see attached screenshot) that states: "Couldn't Log In Unable to login, either username or ...
Music Fan
1247 Views
2 replies
0 likes
Seems to me that the iPhone mobile app (0.9.4.25) used to know what song I was playing and I could resume from there. Now when I leave the app for a length of time, it goes through what I imagine is logging me in (the three dots), where I can see wha...
Seems to me that the iPhone mobile app (0.9.4.25) used to know what song I was playing and I could resume from there. Now when I leave the app for a length of time, it goes through what I imagine is ...
598 Views
0 replies
1 likes
Hi, I've seen numerous complaints about this but cant find a solution - please help. I have deleted and reinstalled Spotify on my Ipad 5.1.1 numerous times and although it proposes to offer me an earlier version which is compatible to my Ipad it star...
Hi, I've seen numerous complaints about this but cant find a solution - please help. I have deleted and reinstalled Spotify on my Ipad 5.1.1 numerous times and although it propo...
Community Legend
767 Views
3 replies
0 likes
I've tried restarting my phone and logging out of Spotify, but I can't get my friends' playlists to show up anymore. Anyone else have this issue?
I've tried restarting my phone and logging out of Spotify, but I can't get my friends' playlists to show up anymore. Anyone else have this issue?
Community Legend
628 Views
1 replies
0 likes
Hi, I have spotify premium and I use it on my i[hone, Ipad, mac and with the web player sometimes. I realized today that I cannot go to my profile ( "Something went wrong " on Iphone, blank content on MAC and WEbplayer. Also, notifcations does not ap...
Hi, I have spotify premium and I use it on my i[hone, Ipad, mac and with the web player sometimes. I realized today that I cannot go to my profile ( "Something went wrong " on Iphone, blan...
Community Legend
1036 Views
2 replies
0 likes
I mainly use spotify on my iPhone, and recently I have been unable to view my profile. I have tried a clean reinstallation multiple times, but it has not helped. When I try to go to my profile, it shows that it is constantly loading, but nothing ever...
I mainly use spotify on my iPhone, and recently I have been unable to view my profile. I have tried a clean reinstallation multiple times, but it has not helped. When I try to go to my profile, it sh...
Community Legend
979 Views
1 replies
0 likes
SPOTIFY CAN'T GO ONLINE/ WONT LET ME LOG INTO MY PHONE. MY ACCOUNT IS CURRENT AND PAID, I CAN LOG IN FROM DESKTOP COMPUTERS BUT I CANNOT LOG IN VIA SPOTIFY APP ON I 5. I OPEN THE APP AND IT DISPLAYS A "WELCOME" PAGE AFTER IT STATES "CANNOT ACCESS OFF...
SPOTIFY CAN'T GO ONLINE/ WONT LET ME LOG INTO MY PHONE. MY ACCOUNT IS CURRENT AND PAID, I CAN LOG IN FROM DESKTOP COMPUTERS BUT I CANNOT LOG IN VIA SPOTIFY APP ON I 5. I OPEN THE APP AND IT DISPL...
Community Legend
2709 Views
4 replies
1 likes
I have Spotify Premium and am using it on ipad and iphone 5S. When I go to my profile page is just keeps spinning and spinning and my friend scannot find me by using my Facebook information. I have tried a clean re-install of Spotify on my device to ...
I have Spotify Premium and am using it on ipad and iphone 5S. When I go to my profile page is just keeps spinning and spinning and my friend scannot find me by using my Facebook information. &n...
Community Legend
902 Views
1 replies
0 likes
Hi Support / Community! For some days now im finally a Spotify-Premium member. But i keep getting a problem if i want to download the music on my ipod touch 5g . AFter downloading some songs it stops download and it says that its outstanding. I made ...
Hi Support / Community! For some days now im finally a Spotify-Premium member. But i keep getting a problem if i want to download the music on my ipod touch 5g . AFter downloading some songs it...
Newbie
9860 Views
10 replies
0 likes
I'm trying to sync a local file to my iPhone from my Mac but it gets substituted with another version of the song on the iPhone. Both the name of the song and the main artist have changed - from a studio recording with the songwriter to a live record...
I'm trying to sync a local file to my iPhone from my Mac but it gets substituted with another version of the song on the iPhone. Both the name of the song and the main artist have changed - ...
575 Views
0 replies
0 likes
I've noticed that my friends' with the iOS app have the new instant search feature which is infinitely better than the old search, yet my phone won't update. I've tried deleting and reinstalling the app with no success. Is there anything I can do to ...
I've noticed that my friends' with the iOS app have the new instant search feature which is infinitely better than the old search, yet my phone won't update. I've tried deleting and reinstalling the ...
Community Legend
759 Views
1 replies
0 likes
I paid 9.99 for the premium. I have been doing this forawhile now, and never had a problem. Until now. It seems that my Spotify rrefuses to acknowledge that I am a premium member. It works for about 30 seconds, then reverts me to free. Its been doing...
I paid 9.99 for the premium. I have been doing this forawhile now, and never had a problem. Until now. It seems that my Spotify rrefuses to acknowledge that I am a premium member. It works for about ...
Community Legend
508 Views
1 replies
0 likes
Say I have London Bridge song synced extreme quality but selected to stream normal quality. When I'm playing music radio over cellular or wifi, will spotify playback it at the selected stream quality of normal or extreme as it was synced? Basically i...
Say I have London Bridge song synced extreme quality but selected to stream normal quality. When I'm playing music radio over cellular or wifi, will spotify playback it at the selected stream quality...
Community Legend
472 Views
1 replies
0 likes
I created a playlist from one album from on artist- i pressed shuffle play and after about 5 songs it jumped to a song NOT on that album. okay, thats not toooo bad. but i'm only into hearing this artist's older work. let me try making a playlist from...
I created a playlist from one album from on artist- i pressed shuffle play and after about 5 songs it jumped to a song NOT on that album. okay, thats not toooo bad. but i'm only into heari...
Casual Listener
1450 Views
4 replies
0 likes
Hello, I have a premium account and can't sync my Spotify tracks to my ipod. If I click on devices and ipod every playlist is marked with "only local files synced". Can someone please help? Jake
Hello, I have a premium account and can't sync my Spotify tracks to my ipod. If I click on devices and ipod every playlist is marked with "only local files synced". Can someon...
Community Legend
12144 Views
7 replies
1 likes
Just wondering if anyone would be able to help, I've just downloaded Spotify premium free trial on iPhone 4S, I've made my playlist for use offline & for some reason it won't let me play the songs in anything other that shuffle mode, I'm not able to ...
Just wondering if anyone would be able to help, I've just downloaded Spotify premium free trial on iPhone 4S, I've made my playlist for use offline & for some reason it won't let me play the song...
Community Legend
713 Views
1 replies
0 likes
All Until recently the 'Discover' tab was working fine on my iphone. When I click on the 'Discover' tab now, its just a plain white screen. I have reading this same problem with others on Laptop. I am not sure but I think this happened after the last...
All Until recently the 'Discover' tab was working fine on my iphone. When I click on the 'Discover' tab now, its just a plain white screen. I have reading this same problem with others on ...
Not applicable
778 Views
1 replies
0 likes
My playlists dont update automatically when my phone is connected to the computer on wi-fi
My playlists dont update automatically when my phone is connected to the computer on wi-fi
Roadie
1098 Views
6 replies
0 likes
My spoify I has stopped working, u can see my playlist but it won't play
My spoify I has stopped working, u can see my playlist but it won't play
Community Legend
482 Views
1 replies
0 likes
Hi - I have Premium and when I star a song on my iPhone it doesn't show up in my "Starred" list of songs under "Your Music" in the client. Why aren't the two syncing up? Thanks, Paul
Hi - I have Premium and when I star a song on my iPhone it doesn't show up in my "Starred" list of songs under "Your Music" in the client. Why aren't the two syncing up? T...
Regular
1195 Views
6 replies
0 likes
