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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31904 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96157 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1070 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294195 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123973 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Spotify Connect makes Airplay button disappear

So up until today I used to stream my music from Spotify on iPad to my Denon Cocoon using Airplay. Since today I have the Spotify Connect button available. Two problems with that:- The Airplay Button seems to be gone- The Spotify Connect Button doesn...

Casual Listener

So up until today I used to stream my music from Spotify on iPad to my Denon Cocoon using Airplay. Since today I have the Spotify Connect button available. Two problems with that: - The Airplay Bu...

Nielsch1890

Casual Listener

1278 Views

1 replies

0 likes

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Solved!! Offline playlist of local files causes app to crash

iOS 6.1.3iphone 4sSpotify version: 0.9.4Just upgraded to the latest version of Spotify for iOS. For some reason playing offline playlists with local files causes the app to crash in this latest version. I doesn't matter if I'm offline or online, wifi...

Music Fan

iOS 6.1.3 iphone 4s Spotify version: 0.9.4 Just upgraded to the latest version of Spotify for iOS. For some reason playing offline playlists with local files causes the app to crash in this late...

Strommingen

Music Fan

1605 Views

2 replies

0 likes

Crash
local files
Offline Access
Offline playlists unavailable
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Problems with sync

Hi!I just bought another month with spotify premium and having problems with syncing songs.It seems to be a problem with the user and not the app, because the syncing is no problem when i log into another user.Why´s that?

Casual Listener

Hi! I just bought another month with spotify premium and having problems with syncing songs. It seems to be a problem with the user and not the app, because the syncing is no problem when i log int...

Joe

Community Legend

1648 Views

5 replies

0 likes

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Solved!! Can't make my playlists available offline on iphone 5s or computer.

Hi,I am not able to make any of my playlists available offline on my iPhone 5s, iOS 7.1 10,6 GB of free space and version 0.9.4 of Spotify.I have had spotify premium for about 3 years and I never had a problem on my old device.It does not make any di...

Regular

Hi, I am not able to make any of my playlists available offline on my iPhone 5s, iOS 7.1 10,6 GB of free space and version 0.9.4 of Spotify. I have had spotify premium for about 3 years and I nev...

Uåkesson

Regular

4177 Views

10 replies

0 likes

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  • 10 replies
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Solved!! iphone streaming issues

Running spotify app on iphone 4 ios 5. Problems started a week ago or so. Takes forever to start streaming a song, then stops streaming after about a minute. App stays open and doesn't crash, but won't stream any more. If I close the app and reopen i...

Casual Listener

Running spotify app on iphone 4 ios 5.  Problems started a week ago or so.  Takes forever to start streaming a song, then stops streaming after about a minute.  App stays open and does...

Prime

Casual Listener

14919 Views

14 replies

0 likes

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  • 14 replies
  • 0 likes

Solved!! Where are notifications in iOS app?

Is there anyway to see my list of notifications in the iOS app for Spotify? I have push notifications enabled, but where can I find them on the app?

Regular

Is there anyway to see my list of notifications in the iOS app for Spotify? I have push notifications enabled, but where can I find them on the app?

SarahMC

Regular

7792 Views

8 replies

0 likes

Mac
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Waling up with spotify

Wouldn't it be awesome to wake with you're favorite songs on spotify?Maybe you can integrate a alarm clock that play's a playlist or random songs (offline and or streaming).

Newbie

Wouldn't it be awesome to wake with you're favorite songs on spotify? Maybe you can integrate a alarm clock that play's a playlist or random songs (offline and or streaming).

robzim737

Community Legend

817 Views

2 replies

0 likes

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iOS7 Issue immediately after unlock

Good Afternoon, The app functions oddly after my most recent iOS update, when I unlock it's as if the app is frozen and it takes roughly 30-45 seconds before it starts responding. It always responds and isn't truly frozen but this is uncommon from th...

Regular

Good Afternoon,      The app functions oddly after my most recent iOS update, when I unlock it's as if the app is frozen and it takes roughly 30-45 seconds before it starts respondin...

Menyendez

Regular

953 Views

4 replies

0 likes

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Offline Listening

I have read the message boards and tried the solutions posted. When I attempt to listen to my iPod Touch in the car - it indicates that the tracks are not available offline. I have switched all of my playlists to "available offline" while I was wirel...

Casual Listener

I have read the message boards and tried the solutions posted.   When I attempt to listen to my iPod Touch in the car - it indicates that the tracks are not available offline.   I h...

Peter__

Community Legend

772 Views

3 replies

0 likes

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Favorite Album Art collage

Hi all, I'm wondering if this is a problem only I have, or a lot of people have... When you have a playlist with various artists and albums, on the mobile and desktop version you will see a collage of 4 random (usually the first 4 added) album covers...

Newbie

Hi all,   I'm wondering if this is a problem only I have, or a lot of people have...   When you have a playlist with various artists and albums, on the mobile and desktop version yo...

MichaelJerzak

Composer

4944 Views

1 replies

0 likes

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0.9.3.212 on iPad IOS 7.0.4 crashes on 1st open, then works on 2nd open. Why?

When I open app for the first time it opens and closes/crashes immediately. Then when I select it right away again it's fine. Why is this happening. Premium member.

Regular

When I open app for the first time it opens and closes/crashes immediately.  Then when I select it right away again it's fine. Why is this happening. Premium member.

GlobeTraveler

Regular

2450 Views

13 replies

0 likes

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Spotify premium doesn't work on iphone

Hello, I bought myself a spotify premium gift card of 1 month today. I activated the code and I have a premium account now, but it only works for my pc and not for my Iphone? for example: I try to change the music quality and it says: this is a premi...

Regular

Hello,   I bought myself a spotify premium gift card of 1 month today. I activated the code and I have a premium account now, but it only works for my pc and not for my Iphone? for example: ...

Joe

Community Legend

2988 Views

12 replies

0 likes

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Re: Spotify Offline Mode - How does it work?

I have a variant to this problem and I cannot work out how to create a new post. I have a Premium subscription. I have synced all my songs to a iphone 5 with software version 7.0.4 some 400+ songs. (approx 2.0GB) My phone still has 7.0GB of memory le...

Newbie

I have a variant to this problem and I cannot work out how to create a new post. I have a Premium subscription. I have synced all my songs to a iphone 5 with software version 7.0.4 some 400+ song...

Joe

Community Legend

1103 Views

3 replies

0 likes

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Queue Song Issue in iOS

I am currently having an issue (even after the latest update) that when I queue songs, which ever song is last in the queue will repeat itself. For Example, If i Queued the songs 'Wake Me Up - Avicii' and 'Dark Horse - Katy Perry' in that order Spoti...

Casual Listener

I am currently having an issue (even after the latest update) that when I queue songs, which ever song is last in the queue will repeat itself.   For Example, If i Queued the songs 'Wake Me ...

Peter__

Community Legend

473 Views

1 replies

0 likes

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  • 1 replies
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Spotify isn't letting me upgrade via iPhone

My card is up to date, right country etc. It keeps saying payment failed.Why?? Everything is up to date. I am getting annoyed as they have emailed me with minimal response. Please help me!I am upgrading on my iPhone.

Casual Listener

My card is up to date, right country etc. It keeps saying payment failed. Why?? Everything is up to date. I am getting annoyed as they have emailed me with minimal response. Please help me! ...

Peter__

Community Legend

820 Views

2 replies

0 likes

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  • 2 replies
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buttons iphone app slow to respond to touch

Hey, I noticed with the latest update that the buttons in the iphone app are very slow to respond.The problem is that I don't know whether this occured after the IOS update or the spotify update. Am I the only one experiencing this?Any ideas how I co...

Newbie

Hey,     I noticed with the latest update that the buttons in the iphone app are very slow to respond. The problem is that I don't know whether this occured after the IOS update or the ...

user-removed

Not applicable

1470 Views

3 replies

0 likes

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Songs won't play after IOS 7.1 update

Since installing the newest iOS update on my iPhone 5 the Spotify app has stopped working. It will start playing a song and then stop a few seconds later. Trying to start another song sometimes works but then it stops a few seconds in as well. I have...

Newbie

Since installing the newest iOS update on my iPhone 5 the Spotify app has stopped working.  It will start playing a song and then stop a few seconds later.  Trying to start another song som...

Joe

Community Legend

1434 Views

1 replies

0 likes

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  • 1 replies
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Sync Spotify with iTunes Playlists

I have the Mac OSX application for Spotify and used the import playlist function to get the itunes playlists to show up in Spotify. I am running into the problem where spotify is not recognizing songs from these playlists that are obviously available...

Newbie

I have the Mac OSX application for Spotify and used the import playlist function to get the itunes playlists to show up in Spotify. I am running into the problem where spotify is not recognizing song...

Peter__

Community Legend

1091 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Keep losing all my sync tracks for offline on my iphone!! They are there just not synched! Any help?

Happens quite often that all the tracks on my iphone are no longer synched. I get a message saying that my device is connected to more then 3 devices, which it is not!Any help?

Casual Listener

Happens quite often that all the tracks on my iphone are no longer synched. I get a message saying that my device is connected to more then 3 devices, which it is not! Any help?

landon_gellert

Newbie

30308 Views

115 replies

8 likes

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  • 8 likes

Problem with unlimited

I have a Problem. I want to buy spotify Premium, but i bought unlimited. And now they say that i have 30 days unlimited And than Premium but i want Premium now. What can i do ? Thanks

Casual Listener

I have a Problem. I want to buy spotify Premium, but i bought unlimited. And now they say that i have 30 days unlimited And than Premium but i want Premium now. What can i do ? Thanks

user-removed

Not applicable

698 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes