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Please see below the most popular frequently asked questions.

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • frankiaro
  • Newbie
  • 385570 Views
  • 876 replies
  • 325 likes
  • 385570 Views
  • 876 replies
  • 325 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 75540 Views
  • 124 replies
  • 32 likes
  • 75540 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 16675 Views
  • 8 replies
  • 0 likes
  • 16675 Views
  • 8 replies
  • 0 likes

How do you activate the offline availability of your music

I'm a Premium member, and I've read that we can listen to music even when we're off line. How do you make your music available in the offline modus? I can't seem to find the switch on my Spotify dashboard to do that.

  • Casual Listener
  • I'm a Premium member, and I've read that we can listen to music even when we're off line. How do you make your music available in the offline modus? I can't seem to find the switch on my Spotify dash...
  • Liam
  • Community Legend
  • 385 Views
  • 3 replies
  • 0 likes
  • 385 Views
  • 3 replies
  • 0 likes

Starred tracks not syncing to ios from mac client

I have been a spotify premium user for over 2 years, just recently my starred tracks (set on make offline) are not syncing between desktop and IOS. Even within the ios app starring songs do not show up. I have tried the add a playlist trick and it he...

  • Newbie
  • I have been a spotify premium user for over 2 years, just recently my starred tracks (set on make offline) are not syncing between desktop and IOS. Even within the ios app starring songs do not show ...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Like and unlike on radio disappear after adding a song to the queue (ios)

Love the "add to the queue" on the iOS (which should also be introduced to web player!) giving a little necessary control over the radio. But after adding a song to the queue, the like and unlike buttons disappear from the interface. I can only tap a...

  • Newbie
  • Love the "add to the queue" on the iOS (which should also be introduced to web player!) giving a little necessary control over the radio. But after adding a song to the queue, the like and unlike but...
  • Liam
  • Community Legend
  • 479 Views
  • 1 replies
  • 0 likes
  • 479 Views
  • 1 replies
  • 0 likes

Ford Fiesta 2012 - USB Connectivity!

I'm having issues using Spotify with my Ford Fiesta.When I connect my Iphone to my car stereo, the console says "No tracks detected on the ipod".I've tried being online with spotify.Being offline with spotify.None of the above works!Is there a way fo...

  • Regular
  • I'm having issues using Spotify with my Ford Fiesta. When I connect my Iphone to my car stereo, the console says "No tracks detected on the ipod". I've tried being online with spotify. Being off...
  • Spangles
  • Regular
  • 6512 Views
  • 6 replies
  • 0 likes
  • 6512 Views
  • 6 replies
  • 0 likes

Playlist stops

My starred tracks are downloaded onto my iPhone and I often listen to this while driving. The playlist often just STOPS when a song finishes and wont play the next one. I can open the phone and press the Next button to get it to the next song (Or the...

  • Casual Listener
  • My starred tracks are downloaded onto my iPhone and I often listen to this while driving. The playlist often just STOPS when a song finishes and wont play the next one. I can open the phone and press...
  • rose1956
  • Regular
  • 945 Views
  • 5 replies
  • 0 likes
  • 945 Views
  • 5 replies
  • 0 likes

Spotify crashes while syncing iPod for the first time

I went to sync my iPod nano with Spotify, now Spotify has crashed and my iPod is stuck. **bleep** you.

  • Casual Listener
  • I went to sync my iPod nano with Spotify, now Spotify has crashed and my iPod is stuck.  **bleep** you.
  • sofaking6
  • Casual Listener
  • 511 Views
  • 3 replies
  • 0 likes
  • 511 Views
  • 3 replies
  • 0 likes

All my playlists are suddenly with no songs in then..?

Yesterday all the songs on my playlists are no longer available to play..! What has happened? Could it be an error reg. that my creditcard was no longer in use? I have switched bank, and got a new creditcard- I have entered my new details. Presse hel...

  • Newbie
  • Yesterday all the songs on my playlists are no longer available to play..! What has happened? Could it be an error reg. that my creditcard was no longer in use? I have switched bank, and got a new cr...
  • sampletime
  • Casual Listener
  • 484 Views
  • 4 replies
  • 0 likes
  • 484 Views
  • 4 replies
  • 0 likes

Ipod touch, synching with Itunes und use Spotify offline playlists

Hello, maybe beginners question? I have now spotify premium und want to buy an Ipod touch 5g as an device using spotify and listen to my mp3 collection. I want to synch my local mp3 with Itunes, so that I can use them normally with the Ipod program (...

  • Casual Listener
  • Hello, maybe beginners question? I have now spotify premium und want to buy an Ipod touch 5g as an device using spotify and listen to my mp3 collection. I want to synch my local mp3 with Itunes, so t...
  • saugguat
  • Casual Listener
  • 473 Views
  • 2 replies
  • 0 likes
  • 473 Views
  • 2 replies
  • 0 likes

Pandora station from computer to iPad

Howdy there! Let me start with the fact that I just joined Spotify after hearing that you can go offline mode with the app. I don't have 3G on my iPad and I'm interested in listening to music as I walk in my local recreation center... therefore, come...

  • Newbie
  • Howdy there!   Let me start with the fact that I just joined Spotify after hearing that you can go offline mode with the app. I don't have 3G on my iPad and I'm interested in listening to mu...
  • Peter__
  • Community Legend
  • 300 Views
  • 2 replies
  • 0 likes
  • 300 Views
  • 2 replies
  • 0 likes

Some songs playing on Desktop but not on iPhone app with Premium

So some of the tracks that play just fine in a playlist on my desktop refuse to play in the mobile app on my iPhone 4S. I have Premium subscription and it all works fine in the main. Just these occasional tracks that don't play, they just sit there w...

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  • Casual Listener
  • So some of the tracks that play just fine in a playlist on my desktop refuse to play in the mobile app on my iPhone 4S. I have Premium subscription and it all works fine in the main. Just these occas...
  • rose1956
  • Regular
  • 3316 Views
  • 5 replies
  • 0 likes
  • 3316 Views
  • 5 replies
  • 0 likes

Supported devices

Is there a complete list of supported devices for syncing music? I need to purchase a new device and want to make sure I get the right thing! Thanks

  • Casual Listener
  • Is there a complete list of supported devices for syncing music? I need to purchase a new device and want to make sure I get the right thing! Thanks
  • Adam
  • Roadie
  • 871 Views
  • 3 replies
  • 0 likes
  • 871 Views
  • 3 replies
  • 0 likes

Solved!! I did not get my 30 day free trial, when opening spotify it says 48 trial is running

I entered a request for a free 30 day premium account today. I submitted payment which showed a charge already without the 30 day trial.When i open spotify it says 48 hour trial is counting down

  • Newbie
  • I entered a request for a free 30 day premium account today. I submitted payment which showed a charge already without the 30 day trial. When i open spotify it says 48 hour trial is counting down
  • Peter__
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Offline Playlist only Partially Syncing

So I am a premium user and have about 1600 songs on my starred playlist and about 6 other playlist with anywhere from 20-500 songs on them on my MacBook. When I put these playlist into offline mode on my computer and Iphone 5, the songs begin to sync...

  • Newbie
  • So I am a premium user and have about 1600 songs on my starred playlist and about 6 other playlist with anywhere from 20-500 songs on them on my MacBook. When I put these playlist into offline mode o...
  • Peter__
  • Community Legend
  • 1518 Views
  • 3 replies
  • 0 likes
  • 1518 Views
  • 3 replies
  • 0 likes

Playlist not updating, but I don't think its a server error.

Okay so I just recently got spotify and whenever I add music to my playlists on my computer, they are not connecting with my phone playlists so my phone is never updated. I have read a lot about "playlist server errors" but my brother has spotify on ...

  • Newbie
  • Okay so I just recently got spotify and whenever I add music to my playlists on my computer, they are not connecting with my phone playlists so my phone is never updated. I have read a lot about "p...
  • Peter__
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

I purchased spotify premium, but it isn't working

i purchasses spotify premium but it isnt working. i have an i phone 3g . shouldnt spotify be able to be accessed from my phone , on the screen now? Please Could you help me

  • Casual Listener
  • i purchasses spotify premium but it isnt working. i have an i phone 3g .  shouldnt spotify be able to be accessed from my phone , on the screen now? Please Could you help me
  • MikeyB
  • Community Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • 374 Views
  • 1 replies
  • 0 likes

Tmobile uk buffering

Spotify works fine on my home broadband, but the buffering is terrible on tmobile uk. I can only listen to a few seconds before a ten second pause while more buffers. Speediest says that my 3G connection is nearly 4mb though. Are tmobile blocking spo...

  • Casual Listener
  • Spotify works fine on my home broadband, but the buffering is terrible on tmobile uk. I can only listen to a few seconds before a ten second pause while more buffers. Speediest says that my 3G connec...
  • Wigwam_salesman
  • Casual Listener
  • 484 Views
  • 2 replies
  • 0 likes
  • 484 Views
  • 2 replies
  • 0 likes

Dont want to share my playlists

Hello!I Dont know if this is possible because I can't find an answer for it but I dont want to share Every playlist that I have. Is there something I can do? I have looked at the settings but couldnt find anything.

  • Newbie
  • Hello! I Dont know if this is possible because I can't find an answer for it but I dont want to share Every playlist that I have. Is there something I can do? I have looked at the settings but could...
  • RJay
  • Casual Listener
  • 221 Views
  • 2 replies
  • 0 likes
  • 221 Views
  • 2 replies
  • 0 likes

HELP Spotify Mobile Bitrate

After much research, I decided to get spotify premium since it is the best music service.However, I wanted to know if Spotify streams 320kbps quality audio to both desktop AND MOBILE in premium. I heard that 320 kbps is only for desktop and 160kbps i...

  • Newbie
  • After much research, I decided to get spotify premium since it is the best music service. However, I wanted to know if Spotify streams 320kbps quality audio to both desktop AND MOBILE in premium. I ...
  • Joe
  • Community Legend
  • 7529 Views
  • 11 replies
  • 0 likes
  • 7529 Views
  • 11 replies
  • 0 likes

local files not syncing to 2nd laptop in the house.

I have 2 laptops on same wifi. One has all my music on it and the other does not. How do I get the local files to be available on my other computer? I notice they are on my iphone because I synced it, but they are not on the other computer.

  • Casual Listener
  • I have 2 laptops on same wifi.  One has all my music on it and the other does not.  How do I get the local files to be available on my other computer?   I notice they are on my iph...
  • Joe
  • Community Legend
  • 205 Views
  • 2 replies
  • 0 likes
  • 205 Views
  • 2 replies
  • 0 likes

Offline Songs stop syncing

My offline songs simply stop syncing. Everything will be going fine, then suddenly it can't get past a specific song to continue. Please help!

  • Newbie
  • My offline songs simply stop syncing.  Everything will be going fine, then suddenly it can't get past a specific song to continue.  Please help!
  • Adam
  • Roadie
  • 551 Views
  • 1 replies
  • 0 likes
  • 551 Views
  • 1 replies
  • 0 likes