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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44065 Views

44 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109693 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1683 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302159 Views

62 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128058 Views

19 replies

38 likes

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Solved!! Spotify premium not working on my iPhone

It's been a week and Spotify hasn't been working on my iPhone. I've tried logging out/logging in and reinstalling but nothing works. My playlists are gone and it won't load my profile or any playlists in the browsing section. I'm not able to listen t...

Casual Listener

It's been a week and Spotify hasn't been working on my iPhone. I've tried logging out/logging in and reinstalling but nothing works. My playlists are gone and it won't load my profile or any playlist...

AdrianCrystal

Casual Listener

2278 Views

3 replies

0 likes

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Many (not all) offline songs not syncing to iPhone 4

-Over 3GB available on my phone (current updates of ios and spotify) -Some songs sync, some don't. In some cases the album artwork will even appear, but song will not play -Phone and laptop (home library) on same wireless network -What's really baffl...

Regular

-Over 3GB available on my phone (current updates of ios and spotify)  -Some songs sync, some don't. In some cases the album artwork will even appear, but song will not play  -Phone and ...

Peter__

Community Legend

683 Views

1 replies

0 likes

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Solved!! Volume control problem

Hi, I have Iphone 4s with 0.9.4.25 Spotify version, and Ipad 2 with same version of Spotify. I have free Premium account trial for 30 days, and I will continue to buy it. But there is one issue. When I am playing music from my iPad I see my iPad on m...

Newbie

Hi,   I have Iphone 4s with 0.9.4.25 Spotify version, and Ipad 2 with same version of Spotify. I have free Premium account trial for 30 days, and I will continue to buy it. But there is one ...

Peter__

Community Legend

5411 Views

2 replies

0 likes

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Friends profile and playlist not loading

I don't know why but the playlist for someone I'm following won't load? They have informed me everything is OK at their end though they did have the same problem with mine a while back. How can I fix this?

Newbie

I don't know why but  the playlist for someone I'm following won't load? They have informed me everything is OK at their end though they did have the same problem with mine a while back. How can...

Peter__

Community Legend

1628 Views

3 replies

0 likes

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Spotify on iPhone 4s initializes after return from background process

DescriptionReturning from background process, Spotify re-initializes A more detailed description, using numbered steps1. Start Spotify2. Play something3. Stop play4. open some other App and keep Spotify in background5. Return to Spotify (e.g.. Stoppi...

Regular

Description Returning from background process, Spotify re-initializes   A more detailed description, using numbered steps 1. Start Spotify 2. Play something 3. Stop play 4. ...

Thobbe

Regular

867 Views

6 replies

0 likes

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Volume changes automatically

How do I stop my ipad from automatically increasing/decreasing the volume during playback? I've looked at other posts similar to this but the instructions are all to help with MAC/PC issues I can't find the equivalent instructions for the ipad. Thank...

Casual Listener

How do I stop my ipad from automatically increasing/decreasing the volume during playback?  I've looked at other posts similar to this but the instructions are all to help with MAC/PC issues I c...

NTilston

Casual Listener

1966 Views

4 replies

0 likes

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Spotify stops playing after a few seconds

Had issues playing these songs via my iPhone. The song starts playing for about 30secs and says that the title cannot be played. There are no problems playing the same songs on my computer... These are the songs: 40 Day Dream by Edward Sharpe & The M...

Newbie

Had issues playing these songs via my iPhone. The song starts playing for about 30secs and says that the title cannot be played. There are no problems playing the same songs on my computer... &nb...

Joe

Community Legend

1444 Views

1 replies

0 likes

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How do I get Spotify for ios 4!?

I just bought spotify, I want it on my ipod touch! I have ios5.1.1 i read i need spotify for ios4. how do i get this? id ownload app but it says i need ios6.. help plz..

Casual Listener

I just bought spotify, I want it on my ipod touch!   I have ios5.1.1 i read i need spotify for ios4.  how do i get this?  id ownload app but it says i need ios6.. help plz..

Joe

Community Legend

1158 Views

2 replies

0 likes

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How to sort a playlist on ios by most recent song added?

Hey all, This is probably a basic question but it's driving me nuts - I usually like listening to playlists by most recent song added on the desktop version. But on the iOS app, I can't find the option to do this sorting. I'm assuming it exists - can...

Newbie

Hey all,   This is probably a basic question but it's driving me nuts - I usually like listening to playlists by most recent song added on the desktop version. But on the iOS app, I can't fi...

Joe

Community Legend

604 Views

1 replies

0 likes

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PC to iPhone Sync Without Downloading - Possible?

As everyone is aware, the Spotify iPhone app doesn't allow users to clear its cache (please give kudos to this request!!!). Currently, the only way to accomplish this is to remove and reinstall the app. Doing this will clear out the cache; however, i...

Gig Goer

As everyone is aware, the Spotify iPhone app doesn't allow users to clear its cache (please give kudos to this request!!!).  Currently, the only way to accomplish this is to remove and reinstall...

Joe

Community Legend

959 Views

3 replies

0 likes

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Can't open spotify!

I can't login to spotify on my computer. I've reset and reset, no solution. Is there anyone that can possibly help me? I've checked my firewall, settings and nothing has changed. Lost......

Newbie

I can't login to spotify on my computer. I've reset and reset, no solution. Is there anyone that can possibly help me? I've checked my firewall, settings and nothing has changed. Lost......

Merik

Community Legend

585 Views

1 replies

0 likes

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Solved!! Unable to press "OK" on "Couldn't Log In" message on iPad Mini

When I try to access Spotify (I have Premium) on my iPad Mini iOS 7.1, I get an error message (see attached screenshot) that states: "Couldn't Log In Unable to login, either username or password is incorrect. Have you signed up for a Spotify account?...

Music Fan

When I try to access Spotify (I have Premium) on my iPad Mini iOS 7.1, I get an error message (see attached screenshot) that states:   "Couldn't Log In Unable to login, either username or ...

PetBearSounds

Music Fan

1222 Views

2 replies

0 likes

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Doesn't pick up where I left off

Seems to me that the iPhone mobile app (0.9.4.25) used to know what song I was playing and I could resume from there. Now when I leave the app for a length of time, it goes through what I imagine is logging me in (the three dots), where I can see wha...

Regular

Seems to me that the iPhone mobile app (0.9.4.25) used to know what song I was playing and I could resume from there. Now when I leave the app for a length of time, it goes through what I imagine is ...

586 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

iPad 1 iOS 5.1.1 - Spotify no longer loads

Hi, I've seen numerous complaints about this but cant find a solution - please help. I have deleted and reinstalled Spotify on my Ipad 5.1.1 numerous times and although it proposes to offer me an earlier version which is compatible to my Ipad it star...

Casual Listener

Hi,   I've seen numerous complaints about this but cant find a solution - please help.   I have deleted and reinstalled Spotify on my Ipad 5.1.1 numerous times and although it propo...

Peter__

Community Legend

747 Views

3 replies

0 likes

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My friends' playlists no longer show up on my app anymore. Any solution ideas?

I've tried restarting my phone and logging out of Spotify, but I can't get my friends' playlists to show up anymore. Anyone else have this issue?

Newbie

I've tried restarting my phone and logging out of Spotify, but I can't get my friends' playlists to show up anymore. Anyone else have this issue?

Peter__

Community Legend

613 Views

1 replies

0 likes

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Follow, Profile, Notifications not working

Hi, I have spotify premium and I use it on my i[hone, Ipad, mac and with the web player sometimes. I realized today that I cannot go to my profile ( "Something went wrong " on Iphone, blank content on MAC and WEbplayer. Also, notifcations does not ap...

Newbie

Hi,   I have spotify premium and I use it on my i[hone, Ipad, mac and with the web player sometimes. I realized today that I cannot go to my profile ( "Something went wrong " on Iphone, blan...

Joe

Community Legend

1017 Views

2 replies

0 likes

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Solved!! I am unable to view my profile from my iPhone. How can I fix this?

I mainly use spotify on my iPhone, and recently I have been unable to view my profile. I have tried a clean reinstallation multiple times, but it has not helped. When I try to go to my profile, it shows that it is constantly loading, but nothing ever...

Newbie

I mainly use spotify on my iPhone, and recently I have been unable to view my profile. I have tried a clean reinstallation multiple times, but it has not helped. When I try to go to my profile, it sh...

Merik

Community Legend

964 Views

1 replies

0 likes

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SPOTIFY CAN'T GO ONLINE/ WONT LET ME LOG INTO MY i5

SPOTIFY CAN'T GO ONLINE/ WONT LET ME LOG INTO MY PHONE. MY ACCOUNT IS CURRENT AND PAID, I CAN LOG IN FROM DESKTOP COMPUTERS BUT I CANNOT LOG IN VIA SPOTIFY APP ON I 5. I OPEN THE APP AND IT DISPLAYS A "WELCOME" PAGE AFTER IT STATES "CANNOT ACCESS OFF...

Visitor

SPOTIFY CAN'T GO ONLINE/ WONT LET ME LOG INTO MY PHONE. MY ACCOUNT IS CURRENT AND PAID, I CAN LOG IN FROM DESKTOP COMPUTERS BUT I CANNOT LOG IN VIA SPOTIFY APP ON I 5. I OPEN THE APP AND IT DISPL...

Merik

Community Legend

2686 Views

4 replies

1 likes

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  • 1 likes

My Profile not loading and Friends Cannot find me

I have Spotify Premium and am using it on ipad and iphone 5S. When I go to my profile page is just keeps spinning and spinning and my friend scannot find me by using my Facebook information. I have tried a clean re-install of Spotify on my device to ...

Newbie

I have Spotify Premium and am using it on ipad and iphone 5S.  When I go to my profile page is just keeps spinning and spinning and my friend scannot find me by using my Facebook information. &n...

Peter__

Community Legend

891 Views

1 replies

0 likes

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Spotify stops downloading after some songs.

Hi Support / Community! For some days now im finally a Spotify-Premium member. But i keep getting a problem if i want to download the music on my ipod touch 5g . AFter downloading some songs it stops download and it says that its outstanding. I made ...

Visitor

Hi Support / Community! For some days now im finally a Spotify-Premium member. But i keep getting a problem if i want to download the music on my ipod touch 5g . AFter downloading some songs it...

ldadmirer

Newbie

9814 Views

10 replies

0 likes

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