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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37557 Views

41 replies

10 likes

  • 37557 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103383 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1339 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299378 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126155 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Doesn't pick up where I left off

Seems to me that the iPhone mobile app (0.9.4.25) used to know what song I was playing and I could resume from there. Now when I leave the app for a length of time, it goes through what I imagine is logging me in (the three dots), where I can see wha...

Regular

Seems to me that the iPhone mobile app (0.9.4.25) used to know what song I was playing and I could resume from there. Now when I leave the app for a length of time, it goes through what I imagine is ...

581 Views

0 replies

1 likes

  • 581 Views
  • 0 replies
  • 1 likes

iPad 1 iOS 5.1.1 - Spotify no longer loads

Hi, I've seen numerous complaints about this but cant find a solution - please help. I have deleted and reinstalled Spotify on my Ipad 5.1.1 numerous times and although it proposes to offer me an earlier version which is compatible to my Ipad it star...

Casual Listener

Hi,   I've seen numerous complaints about this but cant find a solution - please help.   I have deleted and reinstalled Spotify on my Ipad 5.1.1 numerous times and although it propo...

Peter__

Community Legend

732 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

My friends' playlists no longer show up on my app anymore. Any solution ideas?

I've tried restarting my phone and logging out of Spotify, but I can't get my friends' playlists to show up anymore. Anyone else have this issue?

Newbie

I've tried restarting my phone and logging out of Spotify, but I can't get my friends' playlists to show up anymore. Anyone else have this issue?

Peter__

Community Legend

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Follow, Profile, Notifications not working

Hi, I have spotify premium and I use it on my i[hone, Ipad, mac and with the web player sometimes. I realized today that I cannot go to my profile ( "Something went wrong " on Iphone, blank content on MAC and WEbplayer. Also, notifcations does not ap...

Newbie

Hi,   I have spotify premium and I use it on my i[hone, Ipad, mac and with the web player sometimes. I realized today that I cannot go to my profile ( "Something went wrong " on Iphone, blan...

Joe

Community Legend

1008 Views

2 replies

0 likes

  • 1008 Views
  • 2 replies
  • 0 likes

Solved!! I am unable to view my profile from my iPhone. How can I fix this?

I mainly use spotify on my iPhone, and recently I have been unable to view my profile. I have tried a clean reinstallation multiple times, but it has not helped. When I try to go to my profile, it shows that it is constantly loading, but nothing ever...

Newbie

I mainly use spotify on my iPhone, and recently I have been unable to view my profile. I have tried a clean reinstallation multiple times, but it has not helped. When I try to go to my profile, it sh...

Merik

Community Legend

947 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

SPOTIFY CAN'T GO ONLINE/ WONT LET ME LOG INTO MY i5

SPOTIFY CAN'T GO ONLINE/ WONT LET ME LOG INTO MY PHONE. MY ACCOUNT IS CURRENT AND PAID, I CAN LOG IN FROM DESKTOP COMPUTERS BUT I CANNOT LOG IN VIA SPOTIFY APP ON I 5. I OPEN THE APP AND IT DISPLAYS A "WELCOME" PAGE AFTER IT STATES "CANNOT ACCESS OFF...

Visitor

SPOTIFY CAN'T GO ONLINE/ WONT LET ME LOG INTO MY PHONE. MY ACCOUNT IS CURRENT AND PAID, I CAN LOG IN FROM DESKTOP COMPUTERS BUT I CANNOT LOG IN VIA SPOTIFY APP ON I 5. I OPEN THE APP AND IT DISPL...

Merik

Community Legend

2676 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

My Profile not loading and Friends Cannot find me

I have Spotify Premium and am using it on ipad and iphone 5S. When I go to my profile page is just keeps spinning and spinning and my friend scannot find me by using my Facebook information. I have tried a clean re-install of Spotify on my device to ...

Newbie

I have Spotify Premium and am using it on ipad and iphone 5S.  When I go to my profile page is just keeps spinning and spinning and my friend scannot find me by using my Facebook information. &n...

Peter__

Community Legend

883 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify stops downloading after some songs.

Hi Support / Community! For some days now im finally a Spotify-Premium member. But i keep getting a problem if i want to download the music on my ipod touch 5g . AFter downloading some songs it stops download and it says that its outstanding. I made ...

Visitor

Hi Support / Community! For some days now im finally a Spotify-Premium member. But i keep getting a problem if i want to download the music on my ipod touch 5g . AFter downloading some songs it...

ldadmirer

Newbie

9767 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Syncing Local FIles - local file substituted from local file to unwanted version

I'm trying to sync a local file to my iPhone from my Mac but it gets substituted with another version of the song on the iPhone. Both the name of the song and the main artist have changed - from a studio recording with the songwriter to a live record...

Casual Listener

  I'm trying to sync a local file to my iPhone from my Mac but it gets substituted with another version of the song on the iPhone. Both the name of the song and the main artist have changed - ...

564 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Solved!! iOS app search not updated to instant search

I've noticed that my friends' with the iOS app have the new instant search feature which is infinitely better than the old search, yet my phone won't update. I've tried deleting and reinstalling the app with no success. Is there anything I can do to ...

Newbie

I've noticed that my friends' with the iOS app have the new instant search feature which is infinitely better than the old search, yet my phone won't update. I've tried deleting and reinstalling the ...

Peter__

Community Legend

744 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

premium problems HELP PLEASE

I paid 9.99 for the premium. I have been doing this forawhile now, and never had a problem. Until now. It seems that my Spotify rrefuses to acknowledge that I am a premium member. It works for about 30 seconds, then reverts me to free. Its been doing...

Newbie

I paid 9.99 for the premium. I have been doing this forawhile now, and never had a problem. Until now. It seems that my Spotify rrefuses to acknowledge that I am a premium member. It works for about ...

Peter__

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Streaming Question

Say I have London Bridge song synced extreme quality but selected to stream normal quality. When I'm playing music radio over cellular or wifi, will spotify playback it at the selected stream quality of normal or extreme as it was synced? Basically i...

Regular

Say I have London Bridge song synced extreme quality but selected to stream normal quality. When I'm playing music radio over cellular or wifi, will spotify playback it at the selected stream quality...

Joe

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Solved!! why is this song playing?

I created a playlist from one album from on artist- i pressed shuffle play and after about 5 songs it jumped to a song NOT on that album. okay, thats not toooo bad. but i'm only into hearing this artist's older work. let me try making a playlist from...

Casual Listener

I created a playlist from one album from on artist- i pressed shuffle play and after about 5 songs it jumped to a song NOT on that album.   okay, thats not toooo bad. but i'm only into heari...

merilu

Casual Listener

1412 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! Only local files synced

Hello, I have a premium account and can't sync my Spotify tracks to my ipod. If I click on devices and ipod every playlist is marked with "only local files synced". Can someone please help? Jake

Regular

Hello,   I have a premium account and can't sync my Spotify tracks to my ipod. If I click on devices and ipod every playlist is marked with "only local files synced".   Can someon...

Joe

Community Legend

12061 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Spotify help!

Just wondering if anyone would be able to help, I've just downloaded Spotify premium free trial on iPhone 4S, I've made my playlist for use offline & for some reason it won't let me play the songs in anything other that shuffle mode, I'm not able to ...

Newbie

Just wondering if anyone would be able to help, I've just downloaded Spotify premium free trial on iPhone 4S, I've made my playlist for use offline & for some reason it won't let me play the song...

Peter__

Community Legend

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Discover tab does not working on iphone

All Until recently the 'Discover' tab was working fine on my iphone. When I click on the 'Discover' tab now, its just a plain white screen. I have reading this same problem with others on Laptop. I am not sure but I think this happened after the last...

Newbie

All   Until recently the 'Discover' tab was working fine on my iphone. When I click on the 'Discover' tab now, its just a plain white screen. I have reading this same problem with others on ...

user-removed

Not applicable

762 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Stopped working

My spoify I has stopped working, u can see my playlist but it won't play

Newbie

My spoify I has stopped working, u can see my playlist but it won't play

Peter__

Community Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Songs I Star on iPhone Don't Show up on Spotify Client

Hi - I have Premium and when I star a song on my iPhone it doesn't show up in my "Starred" list of songs under "Your Music" in the client. Why aren't the two syncing up? Thanks, Paul

Regular

Hi -   I have Premium and when I star a song on my iPhone it doesn't show up in my "Starred" list of songs under "Your Music" in the client.  Why aren't the two syncing up?   T...

plhoward

Regular

1177 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Auto-Resume iOS playback when reconnecting bluetooth

I play Spotify via Bluetooth in my car. When I turn off the ignition and BT connection stops, Spotify stops playing. Then when I restart my car, I have to press play again to resume. I'd like to have an option to auto-resume when BT reconnects, or co...

Regular

I play Spotify via Bluetooth in my car. When I turn off the ignition and BT connection stops, Spotify stops playing. Then when I restart my car, I have to press play again to resume. I'd like t...

Joe

Community Legend

1094 Views

1 replies

0 likes

  • 1094 Views
  • 1 replies
  • 0 likes