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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407825 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279133 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178698 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have the Mac OSX application for Spotify and used the import playlist function to get the itunes playlists to show up in Spotify. I am running into the problem where spotify is not recognizing songs from these playlists that are obviously available...
I have the Mac OSX application for Spotify and used the import playlist function to get the itunes playlists to show up in Spotify. I am running into the problem where spotify is not recognizing song...
Community Legend
1042 Views
1 replies
0 likes
Happens quite often that all the tracks on my iphone are no longer synched. I get a message saying that my device is connected to more then 3 devices, which it is not!Any help?
Happens quite often that all the tracks on my iphone are no longer synched. I get a message saying that my device is connected to more then 3 devices, which it is not! Any help?
Newbie
28259 Views
115 replies
8 likes
I have a Problem. I want to buy spotify Premium, but i bought unlimited. And now they say that i have 30 days unlimited And than Premium but i want Premium now. What can i do ? Thanks
I have a Problem. I want to buy spotify Premium, but i bought unlimited. And now they say that i have 30 days unlimited And than Premium but i want Premium now. What can i do ? Thanks
Not applicable
662 Views
2 replies
0 likes
None of my friends are appearing in the friends tab
None of my friends are appearing in the friends tab
Community Legend
2381 Views
7 replies
0 likes
My playlists disappeared from my iphone yesterday, I have deleted and reinstalled the program twice. They still show up on the desktop version - help!
My playlists disappeared from my iphone yesterday, I have deleted and reinstalled the program twice. They still show up on the desktop version - help!
Community Legend
698 Views
1 replies
0 likes
I'm trying to sync some local tracks to my Ipad but the icon in spotify on my computer keeps "pending". There is plenty of space left on the ipad. I have tried searching on google and have come across multiple threads which said that you should be ab...
I'm trying to sync some local tracks to my Ipad but the icon in spotify on my computer keeps "pending". There is plenty of space left on the ipad. I have tried searching on google and have come acros...
Community Legend
828 Views
3 replies
0 likes
I cannot connect to Spotify via the iPhone app on iPhone 5. I have just upgraded my account from free to Premium. When I try to access Spotify through the app it reports the following error: "Could not establish a connection to the Spotify service". ...
I cannot connect to Spotify via the iPhone app on iPhone 5. I have just upgraded my account from free to Premium. When I try to access Spotify through the app it reports the following error: "C...
Casual Listener
3994 Views
5 replies
0 likes
Hello,Today I received a gift card of the amount of 10 euro. While activating it I could choose for 1 month Spotify Premium or 2 months Spotify Unlimited. I choose for 2 months Spotify Unlimited. After I confirmed it I saw the notification that the u...
Hello, Today I received a gift card of the amount of 10 euro. While activating it I could choose for 1 month Spotify Premium or 2 months Spotify Unlimited. I choose for 2 months Spotify Unlimited....
Not applicable
642 Views
1 replies
0 likes
Hello, I use Spotify with premium membership on my ipod 5. I have roughly 3000 tracks synced on it, but now when I add new tracks, I see a red exclamation mark beside the track's name. It seems to be a capacity problem because when I delete tracks, I...
Hello, I use Spotify with premium membership on my ipod 5. I have roughly 3000 tracks synced on it, but now when I add new tracks, I see a red exclamation mark beside the track's name. It ...
Casual Listener
747 Views
2 replies
0 likes
Description I just became Premium a few days ago because I want to use the Spotify iPhone app wherever I go without adverts and with good sound quality but I in my app settings the streaming quality for Extreme and Playlist quality also in Extreme bu...
Description I just became Premium a few days ago because I want to use the Spotify iPhone app wherever I go without adverts and with good sound quality but I in my app settings the streaming qualit...
1071 Views
0 replies
0 likes
I got my spotify premium yesterday and I am now trying to create a playlist on my iphone, but the app does'nt respond to my touch when I press the edit button. It doesn't respond when I try to search either. I've tried to log in and out, and deleted ...
I got my spotify premium yesterday and I am now trying to create a playlist on my iphone, but the app does'nt respond to my touch when I press the edit button. It doesn't respond when I try to search...
Community Legend
4072 Views
11 replies
0 likes
If you run out of skips on a radio station, you are unable to thumb down a song. This is ridiculous oversight. Just let me thumb it down but keep playing the same song. It's not complicated. If Pandora can handle simple logic, so can you.
If you run out of skips on a radio station, you are unable to thumb down a song. This is ridiculous oversight. Just let me thumb it down but keep playing the same song. It's not complicated. If Pando...
Not applicable
699 Views
1 replies
0 likes
When you lock and unlock your device (in my case, my iPad 2), the controls and the screen is unresponsive for a few seconds. Before the update it was almost immediate. I didn't have to wait.
When you lock and unlock your device (in my case, my iPad 2), the controls and the screen is unresponsive for a few seconds. Before the update it was almost immediate. I didn't have to wait.
Regular
740 Views
5 replies
0 likes
Ever since the latest update a few days ago, I'm unable to search at all on my iphone, always getting the generic "an error occurred, try again" message. I've uninstalled and reinstalled the app, rebooted the iPhone twice, logged out and back in, and...
Ever since the latest update a few days ago, I'm unable to search at all on my iphone, always getting the generic "an error occurred, try again" message. I've uninstalled and reinstalled the app,...
Casual Listener
942 Views
5 replies
0 likes
Hi there, for the last 24 hours I've been unable to search on iPhone app. No problem on desktop and iPad though.I'd be grateful for your help. I've tried logging out, deleting app, etc.
Hi there, for the last 24 hours I've been unable to search on iPhone app. No problem on desktop and iPad though. I'd be grateful for your help. I've tried logging out, deleting app, etc.
Casual Listener
655 Views
1 replies
0 likes
Hello all, In the desktop client, I put an album of about 12 songs. All mp3 format into the local files section. I then brought up the iphone and it shows in the desktop client as a synced device. I selected manual and picked the local and starred pl...
Hello all, In the desktop client, I put an album of about 12 songs. All mp3 format into the local files section. I then brought up the iphone and it shows in the desktop client as a ...
Casual Listener
612 Views
2 replies
0 likes
Checked my internet speed and all is fine. However, all my devices are struggling to load songs and searches via the spotify app. Everything is very slow and has been like this for a few days now. Any suggestions? Edit: I'm on Verizon Fios as well. A...
Checked my internet speed and all is fine. However, all my devices are struggling to load songs and searches via the spotify app. Everything is very slow and has been like this for a few ...
Not applicable
620 Views
1 replies
0 likes
My playlists are gone from my iPhone 4 but on my iPad and desktop the playlists are intact. I've tried to uninstall and install. I've tried to log in and out. I've tried to log out of Facebook...Can I get help with this? Thanx a bunch!
My playlists are gone from my iPhone 4 but on my iPad and desktop the playlists are intact. I've tried to uninstall and install. I've tried to log in and out. I've tried to log out of Facebook...Can ...
Not applicable
368 Views
1 replies
0 likes
Not sure if anyone else is experiencing this issue, but it's been going on for at least a couple months now. I've noticed that my offline playlists will randomly unsync a few songs leading me to have to re-sync them. I've also been running into issue...
Not sure if anyone else is experiencing this issue, but it's been going on for at least a couple months now. I've noticed that my offline playlists will randomly unsync a few songs leading me to have...
Community Legend
878 Views
3 replies
0 likes
To put it bluntly. The app i currently am using less of on my iPhone sucks. Here's a real cool list of stupid **bleep** the Spotify app does on my iPhone (the same service i pay $10/month for) 1) takes forever to load (its the 21st century fellas) 2)...
To put it bluntly. The app i currently am using less of on my iPhone sucks. Here's a real cool list of stupid **bleep** the Spotify app does on my iPhone (the same service i pay...
Roadie
922 Views
3 replies
0 likes
