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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31867 Views

40 replies

9 likes

  • 31867 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96144 Views

115 replies

12 likes

Other
  • 96144 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1068 Views

0 replies

0 likes

iOS
  • 1068 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294192 Views

60 replies

15 likes

  • 294192 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123972 Views

19 replies

38 likes

  • 123972 Views
  • 19 replies
  • 38 likes

Solved!! Only local files synced

Hello, I have a premium account and can't sync my Spotify tracks to my ipod. If I click on devices and ipod every playlist is marked with "only local files synced". Can someone please help? Jake

Regular

Hello,   I have a premium account and can't sync my Spotify tracks to my ipod. If I click on devices and ipod every playlist is marked with "only local files synced".   Can someon...

Joe

Community Legend

11997 Views

7 replies

1 likes

  • 11997 Views
  • 7 replies
  • 1 likes

Spotify help!

Just wondering if anyone would be able to help, I've just downloaded Spotify premium free trial on iPhone 4S, I've made my playlist for use offline & for some reason it won't let me play the songs in anything other that shuffle mode, I'm not able to ...

Newbie

Just wondering if anyone would be able to help, I've just downloaded Spotify premium free trial on iPhone 4S, I've made my playlist for use offline & for some reason it won't let me play the song...

Peter__

Community Legend

657 Views

1 replies

0 likes

  • 657 Views
  • 1 replies
  • 0 likes

Discover tab does not working on iphone

All Until recently the 'Discover' tab was working fine on my iphone. When I click on the 'Discover' tab now, its just a plain white screen. I have reading this same problem with others on Laptop. I am not sure but I think this happened after the last...

Newbie

All   Until recently the 'Discover' tab was working fine on my iphone. When I click on the 'Discover' tab now, its just a plain white screen. I have reading this same problem with others on ...

user-removed

Not applicable

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

Stopped working

My spoify I has stopped working, u can see my playlist but it won't play

Newbie

My spoify I has stopped working, u can see my playlist but it won't play

Peter__

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Songs I Star on iPhone Don't Show up on Spotify Client

Hi - I have Premium and when I star a song on my iPhone it doesn't show up in my "Starred" list of songs under "Your Music" in the client. Why aren't the two syncing up? Thanks, Paul

Regular

Hi -   I have Premium and when I star a song on my iPhone it doesn't show up in my "Starred" list of songs under "Your Music" in the client.  Why aren't the two syncing up?   T...

plhoward

Regular

1138 Views

6 replies

0 likes

  • 1138 Views
  • 6 replies
  • 0 likes

Auto-Resume iOS playback when reconnecting bluetooth

I play Spotify via Bluetooth in my car. When I turn off the ignition and BT connection stops, Spotify stops playing. Then when I restart my car, I have to press play again to resume. I'd like to have an option to auto-resume when BT reconnects, or co...

Regular

I play Spotify via Bluetooth in my car. When I turn off the ignition and BT connection stops, Spotify stops playing. Then when I restart my car, I have to press play again to resume. I'd like t...

Joe

Community Legend

1072 Views

1 replies

0 likes

  • 1072 Views
  • 1 replies
  • 0 likes

playlist called "-" not visible on mobile spotify

hi. why is that if you crate a playlist and name it with a minus sign (-) it doesn't show up on an ios device? it just creates kind of a gap between playlists and it's not possible to play that particular playlist? is this a bug or is this done with ...

Casual Listener

hi. why is that if you crate a playlist and name it with a minus sign (-) it doesn't show up on an ios device? it just creates kind of a gap between playlists and it's not possible to play that parti...

Joe

Community Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Solved!! iPad 2 not syncing playlists

Installed Spotify on my iPad 2 today, logged in, it recognises my friends but doesn't bring up any of my playlists. iPad is connected on my home wifi (same as laptop and phone). Desktop app recognises when iPhone device is connected, but not iPad. I'...

Casual Listener

Installed Spotify on my iPad 2 today, logged in, it recognises my friends but doesn't bring up any of my playlists. iPad is connected on my home wifi (same as laptop and phone). Desktop app recognise...

Peter__

Community Legend

2489 Views

5 replies

0 likes

  • 2489 Views
  • 5 replies
  • 0 likes

Spotify stops when opening safari

Hi I think that this problem started with the new iOS update. It's really quite annoying as I usually listen to music from spotify when researching the web. Has anyone figured what to do? It's driving me mad!Thank you.

Newbie

Hi I think that this problem started with the new iOS update. It's really quite annoying as I usually listen to music from spotify when researching the web. Has anyone figured what to do? It's dr...

Peter__

Community Legend

3411 Views

1 replies

0 likes

iOS update
  • 3411 Views
  • 1 replies
  • 0 likes

Connecting...

When I'm listening in my car spotify suddenly will stop halfway through the first song played, or maybe the second, and say Connecting. Then I switch on I heart radio, and then go back... and sometimes that helps, or I wait like half an hour and try ...

Casual Listener

When I'm listening in my car spotify suddenly will stop halfway through the first song played, or maybe the second, and say Connecting.  Then I switch on I heart radio, and then go back... and s...

robzim737

Community Legend

777 Views

3 replies

0 likes

  • 777 Views
  • 3 replies
  • 0 likes

Spotify App. not working properly. iPhone 4S

I have a iPhone 4S and I paid for my subscription yesterday. My desktop app says I am premium member and when I go to my iPhone it sometimes works. By that I mean, it allows me to stream on demand anything like it should and then all of a sudden it w...

Casual Listener

I have a iPhone 4S and I paid for my subscription yesterday. My desktop app says I am premium member and when I go to my iPhone it sometimes works. By that I mean, it allows me to stream on demand an...

Peter__

Community Legend

1173 Views

5 replies

0 likes

  • 1173 Views
  • 5 replies
  • 0 likes

IOS not showing full catolog

Hi, It seems that both iOS and android apps are not showing us all your choices. An example would be when I type in Swan lake into both mobile apps, it gives me maybe 4 or 5 albums. However, when I type the same piece into the desktop app, it gives m...

Visitor

Hi, It seems that both iOS and android apps are not showing us all  your choices. An example would be when I type in Swan lake into both mobile apps, it gives me maybe 4 or 5 albums. However, ...

user-removed

Not applicable

633 Views

3 replies

0 likes

  • 633 Views
  • 3 replies
  • 0 likes

Solved!! Playlist will not play

Hey I have a question about a playlist issue I have. I own an iPod touch 4th gen and use spotify on it, and whenever I add a song to my playlist, I can't play it. No matter how many times I click on the song in my playlist it won't load and play. I'm...

Casual Listener

Hey I have a question about a playlist issue I have. I own an iPod touch 4th gen and use spotify on it, and whenever I add a song to my playlist, I can't play it. No matter how many times I click on ...

_zoltan_

Casual Listener

805 Views

2 replies

0 likes

  • 805 Views
  • 2 replies
  • 0 likes

IPHONE 5 IS NOT SYNCING FOR OFFLINE MODE

Hi all. I am using Version 0.9.4.25 of the Spotify App on my iPhone 5 Version 7.1. I have 3.7GB available and I have a premium account. None of my playlists are syncing so that I can listen to them in offline mode. I hit the button "make available of...

Newbie

Hi all.   I am using Version 0.9.4.25 of the Spotify App on my iPhone 5 Version 7.1. I have 3.7GB available and I have a premium account. None of my playlists are syncing so that I can liste...

Merik

Community Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Why I cancelled Spotify within 1 hour of paying for a premium trial.

I've used MOG for years...very happy. They've been purchased by Beats Music. Spent hours transferring my library to Beats...they managed to wipe it out after one week. Had to spend hours rebuilding. Very frustrating. With the above experience under y...

Newbie

I've used MOG for years...very happy. They've been purchased by Beats Music. Spent hours transferring my library to Beats...they managed to wipe it out after one week. Had to spend hours rebuilding. ...

Merik

Community Legend

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes

Streaming of local files to iPhone without offline mode

I have a +60GB local music collection which I've got in Spotify. Is there a way to make this collection available on my iphone so I can stream via 3G? With only 16G, using offline mode won't be sufficient.

Newbie

I have a +60GB local music collection which I've got in Spotify. Is there a way to make this collection available on my iphone so I can stream via 3G? With only 16G, using offline mode won't be suf...

Joe

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Not Working

Spotify is not working on my iphone after paying my bill. My user name is tyrekmcrae. I have restarted thedevice logged out andback in along with reinstalling the app multiple times.

Newbie

Spotify is not working on my iphone after paying my bill. My user name is tyrekmcrae. I have restarted thedevice logged out andback in along with reinstalling the app multiple times.

Peter__

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Unable to sync after update to iOS 71.

Hey guys. As a long time premium user and daily user I need some help... After updating IOS the playlists and songs won't sync at all. iPhone 5S with iOs 7.1(11D167) 16gb with 5.5gb free Spotify app Version 0.9.4.25 ~160 Playlists of various sizes Tr...

Casual Listener

Hey guys.   As a long time premium user and daily user I need some help...   After updating IOS the playlists and songs won't sync at all.   iPhone 5S with iOs 7.1(11D167) ...

MSjoberg

Casual Listener

849 Views

5 replies

0 likes

  • 849 Views
  • 5 replies
  • 0 likes

iOS 7.1 changed premium

All of a sudden I can't access premium features on my iOS 7.1 device such as playing songs individually, saving playlists, downloading music. What is going on?? It suddenly changed and was working before and I didn't do anything! This should not happ...

Newbie

All of a sudden I can't access premium features on my iOS 7.1 device such as playing songs individually, saving playlists, downloading music. What is going on?? It suddenly changed and was working be...

Peter__

Community Legend

615 Views

1 replies

0 likes

iOS 7.1
  • 615 Views
  • 1 replies
  • 0 likes