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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37538 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
103351 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
432055 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299371 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I bought 3 month preminum, put in the code with a computer, It said that I had preminum but I can't have un offline list and have to shuffle play the music when I tried to put in the code again it didn't work.
I bought 3 month preminum, put in the code with a computer, It said that I had preminum but I can't have un offline list and have to shuffle play the music when I tried to put in the code again it di...
Not applicable
617 Views
2 replies
0 likes
My wife subscribes to the £5 Unlimited service, and while this has got rid of the ads from the Spotify desktop app, she still gets them on her iPhone app. Is this a fault with her account? She shouldn't have to pay twice as much just to banish them f...
My wife subscribes to the £5 Unlimited service, and while this has got rid of the ads from the Spotify desktop app, she still gets them on her iPhone app. Is this a fault with her account? She should...
Community Legend
676 Views
3 replies
0 likes
Community Legend
585 Views
1 replies
0 likes
Let me start by saying I have been a Spotify user from day one and always had a paid subscription however this will be changing if I am not given the option to disable this annoying and embarrassing connect. I was in a meeting the other day and my ph...
Let me start by saying I have been a Spotify user from day one and always had a paid subscription however this will be changing if I am not given the option to disable this annoying and embarrassing ...
Casual Listener
780 Views
3 replies
0 likes
The list loads on the desktop app just fine but on the ios app it says "something went wrong." I have tried reinstallation of the app, restarting the device (iphone 5c), as well as different internet connections. Any help would be appriciated, thanks...
The list loads on the desktop app just fine but on the ios app it says "something went wrong." I have tried reinstallation of the app, restarting the device (iphone 5c), as well as different in...
Casual Listener
835 Views
4 replies
0 likes
Since the most recent IOS update I cannot access spotify. I get an error message stating unable to login in offline mode. When I click ok the whole thing shuts down. I also have lost the icon in my iPhone 4s settings
Since the most recent IOS update I cannot access spotify. I get an error message stating unable to login in offline mode. When I click ok the whole thing shuts down. I also have lost the icon in my i...
Community Legend
607 Views
1 replies
0 likes
I have an iPhone and have set a couple of playlists to be synced and available offline. And when first set up it worked fine and I could listen to them offline. But I've had to re-sync them several times. I have to do it right now. Why does this keep...
I have an iPhone and have set a couple of playlists to be synced and available offline. And when first set up it worked fine and I could listen to them offline. But I've had to re-sync them several t...
Newbie
3337 Views
13 replies
0 likes
On my computer, i have a downloaded version of a song (the real version by the artist). Spotify does not carry the original song in their service, but a bad karaoke version of the song. I've added the original version of the song and others to my pla...
On my computer, i have a downloaded version of a song (the real version by the artist). Spotify does not carry the original song in their service, but a bad karaoke version of the song. I've added th...
Community Legend
765 Views
1 replies
0 likes
It's been a week and Spotify hasn't been working on my iPhone. I've tried logging out/logging in and reinstalling but nothing works. My playlists are gone and it won't load my profile or any playlists in the browsing section. I'm not able to listen t...
It's been a week and Spotify hasn't been working on my iPhone. I've tried logging out/logging in and reinstalling but nothing works. My playlists are gone and it won't load my profile or any playlist...
Casual Listener
2272 Views
3 replies
0 likes
-Over 3GB available on my phone (current updates of ios and spotify) -Some songs sync, some don't. In some cases the album artwork will even appear, but song will not play -Phone and laptop (home library) on same wireless network -What's really baffl...
-Over 3GB available on my phone (current updates of ios and spotify) -Some songs sync, some don't. In some cases the album artwork will even appear, but song will not play -Phone and ...
Community Legend
677 Views
1 replies
0 likes
Hi, I have Iphone 4s with 0.9.4.25 Spotify version, and Ipad 2 with same version of Spotify. I have free Premium account trial for 30 days, and I will continue to buy it. But there is one issue. When I am playing music from my iPad I see my iPad on m...
Hi, I have Iphone 4s with 0.9.4.25 Spotify version, and Ipad 2 with same version of Spotify. I have free Premium account trial for 30 days, and I will continue to buy it. But there is one ...
Community Legend
5395 Views
2 replies
0 likes
I don't know why but the playlist for someone I'm following won't load? They have informed me everything is OK at their end though they did have the same problem with mine a while back. How can I fix this?
I don't know why but the playlist for someone I'm following won't load? They have informed me everything is OK at their end though they did have the same problem with mine a while back. How can...
Community Legend
1623 Views
3 replies
0 likes
DescriptionReturning from background process, Spotify re-initializes A more detailed description, using numbered steps1. Start Spotify2. Play something3. Stop play4. open some other App and keep Spotify in background5. Return to Spotify (e.g.. Stoppi...
Description Returning from background process, Spotify re-initializes A more detailed description, using numbered steps 1. Start Spotify 2. Play something 3. Stop play 4. ...
Regular
852 Views
6 replies
0 likes
How do I stop my ipad from automatically increasing/decreasing the volume during playback? I've looked at other posts similar to this but the instructions are all to help with MAC/PC issues I can't find the equivalent instructions for the ipad. Thank...
How do I stop my ipad from automatically increasing/decreasing the volume during playback? I've looked at other posts similar to this but the instructions are all to help with MAC/PC issues I c...
Casual Listener
1951 Views
4 replies
0 likes
Had issues playing these songs via my iPhone. The song starts playing for about 30secs and says that the title cannot be played. There are no problems playing the same songs on my computer... These are the songs: 40 Day Dream by Edward Sharpe & The M...
Had issues playing these songs via my iPhone. The song starts playing for about 30secs and says that the title cannot be played. There are no problems playing the same songs on my computer... &nb...
Community Legend
1436 Views
1 replies
0 likes
I just bought spotify, I want it on my ipod touch! I have ios5.1.1 i read i need spotify for ios4. how do i get this? id ownload app but it says i need ios6.. help plz..
I just bought spotify, I want it on my ipod touch! I have ios5.1.1 i read i need spotify for ios4. how do i get this? id ownload app but it says i need ios6.. help plz..
Community Legend
1137 Views
2 replies
0 likes
Hey all, This is probably a basic question but it's driving me nuts - I usually like listening to playlists by most recent song added on the desktop version. But on the iOS app, I can't find the option to do this sorting. I'm assuming it exists - can...
Hey all, This is probably a basic question but it's driving me nuts - I usually like listening to playlists by most recent song added on the desktop version. But on the iOS app, I can't fi...
Community Legend
597 Views
1 replies
0 likes
As everyone is aware, the Spotify iPhone app doesn't allow users to clear its cache (please give kudos to this request!!!). Currently, the only way to accomplish this is to remove and reinstall the app. Doing this will clear out the cache; however, i...
As everyone is aware, the Spotify iPhone app doesn't allow users to clear its cache (please give kudos to this request!!!). Currently, the only way to accomplish this is to remove and reinstall...
Community Legend
954 Views
3 replies
0 likes
I can't login to spotify on my computer. I've reset and reset, no solution. Is there anyone that can possibly help me? I've checked my firewall, settings and nothing has changed. Lost......
I can't login to spotify on my computer. I've reset and reset, no solution. Is there anyone that can possibly help me? I've checked my firewall, settings and nothing has changed. Lost......
Community Legend
582 Views
1 replies
0 likes
When I try to access Spotify (I have Premium) on my iPad Mini iOS 7.1, I get an error message (see attached screenshot) that states: "Couldn't Log In Unable to login, either username or password is incorrect. Have you signed up for a Spotify account?...
When I try to access Spotify (I have Premium) on my iPad Mini iOS 7.1, I get an error message (see attached screenshot) that states: "Couldn't Log In Unable to login, either username or ...
Music Fan
1220 Views
2 replies
0 likes
