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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44071 Views

44 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109709 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1683 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302164 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128068 Views

19 replies

38 likes

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  • 38 likes

How to play songs without adding to playlist

I have just added spotify premium although can't listen to any song I want instantly I can only add to a playlist please advise, thanks

Casual Listener

I have just added spotify premium although can't listen to any song I want instantly I can only add to a playlist please advise, thanks

robzim737

Community Legend

2105 Views

2 replies

0 likes

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Spotify freezes when opened while playing

After the latest update (version 0.9.4.25), Spotify will freeze whenever I open it while it's playing. The freeze is temporary, and usually lasts between 20 - 30 seconds. Often this means I won't be able to like a song form the radio if there's less ...

Music Fan

After the latest update (version 0.9.4.25), Spotify will freeze whenever I open it while it's playing. The freeze is temporary, and usually lasts between 20 - 30 seconds.   Often this means ...

HeyRay2

Newbie

1489 Views

2 replies

0 likes

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Solved!! Songs playable on Android and PC, but not on iOS

Hello, I have Spotify Premium on PC, Android and iOS (iPod touch 4th), and at first I noted that a few songs of my playlists were not showing on my iPod. I unchecked "Hide unplayable" on both iPod and PC and the missing song appeared on my iPod but g...

Visitor

Hello,   I have Spotify Premium on PC, Android and iOS (iPod touch 4th), and at first I noted that a few songs of my playlists were not showing on my iPod. I unchecked "Hide unplayable" on b...

user-removed

Not applicable

1088 Views

6 replies

0 likes

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  • 0 likes

Re: Premium is not working on phone

I just upgraded for the free 30 day trial and want to upgrade to premium after this trial period, BUT I cannot sync or add my iPhone 5 to the account. How do I do this. If I can't do this then I will not upgrade. I have reloaded Spotify on both my iP...

Casual Listener

I just upgraded for the free 30 day trial and want to upgrade to premium after this trial period, BUT I cannot sync or add my iPhone 5 to the account. How do I do this. If I can't do this then I will...

RebelDawg

Casual Listener

611 Views

2 replies

0 likes

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Subscription

I just paid for spotify premium after having a break for a while and now when I go onto the app it says I still have spotify free subscription. I log in using my 'maxumasprime' login and still no help I also have tried deleting the app and re downloa...

Casual Listener

I just paid for spotify premium after having a break for a while and now when I go onto the app it says I still have spotify free subscription. I log in using my 'maxumasprime' login and still no hel...

Maxumasprime

Casual Listener

915 Views

6 replies

0 likes

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No sound on certain playlists on iPhone

This is an issue I have with some albums/playlists, like for example the Ironic album by Alanis Morissette and Love Made Me Do It album by Elin Lanto. They are downloaded/synced on both my Mac and my iPhone. The problem is I get no sound on them on m...

Casual Listener

This is an issue I have with some albums/playlists, like for example the Ironic album by Alanis Morissette and Love Made Me Do It album by Elin Lanto. They are downloaded/synced on both my Mac and my...

Joe

Community Legend

705 Views

2 replies

0 likes

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Solved!! wifi sync on iphone doesn't work anymore

Spotify doesn't want to sync my playlist via wifi anymore. I tried everything: Turning offline mode on and off, re-starting the app, removing the app and re-install. Nothing works. As soon as I enable 'sync via 3g' the playlists start syncing, but no...

Regular

Spotify doesn't want to sync my playlist via wifi anymore.  I tried everything: Turning offline mode on and off, re-starting the app, removing the app and re-install. Nothing works.  As...

Joe

Community Legend

5515 Views

11 replies

0 likes

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iPhone app not recognizing that I am a Premium user

Just paid for the Premium Spotify and it won't show up on my iPhone app...tried logging in and out and no change. Ridiculous. Can someone help me?

Newbie

Just paid for the Premium Spotify and it won't show up on my iPhone app...tried logging in and out and no change. Ridiculous. Can someone help me?

user-removed

Not applicable

523 Views

2 replies

0 likes

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  • 2 replies
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Accessing "Your Music > Songs/Albums/Artists" from iPhone app

I noticed recently in my desktop app that Starring songs and albums seems to have been replaced with the "Your Music" section where music goes when I click "Save". I can't seem to find these collections of music on my iPhone app. Has the functionalit...

Regular

I noticed recently in my desktop app that Starring songs and albums seems to have been replaced with the "Your Music" section where music goes when I click "Save".   I can't seem to find the...

booradley

Regular

994 Views

2 replies

0 likes

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Solved!! Re: I want to file a bug report

3 days ago i could listen to music on my phone with no problem, and now suddenly i cant anymore. Everytime i open spotify on my phone, the screen freezes on the browse page. I have tried to reinstall, but i doesnt work. Does anyone else have this pro...

Casual Listener

3 days ago i could listen to music on my phone with no problem, and now suddenly i cant anymore. Everytime i open spotify on my phone, the screen freezes on the browse page. I have tried to reinstall...

magnusmork

Casual Listener

866 Views

4 replies

0 likes

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Extreme suddenly gives me low quality songs

Since yesterday the Spotify app on my iPhone behaves strangely. When I download songs for offline use the songs are downloaded in a couple of seconds. You could think that's a nice thing, but since I'm having my sync settings put to Extreme, I got a ...

Music Fan

Since yesterday the Spotify app on my iPhone behaves strangely. When I download songs for offline use the songs are downloaded in a couple of seconds. You could think that's a nice thing, but since I...

Joe

Community Legend

1658 Views

7 replies

0 likes

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  • 7 replies
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Synced songs wont play?

I bought premium today and was downloading my playlists for offline play. I thought that spotify said you can listen to ANY track at ANY time, do i still have to shuffle play the playlist? I wanted to listen to one song in particular and it says, "un...

Visitor

I bought premium today and was downloading my playlists for offline play. I thought that spotify said you can listen to ANY track at ANY time, do i still have to shuffle play the playlist? I wanted t...

Joe

Community Legend

452 Views

1 replies

0 likes

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  • 1 replies
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I bought preminum but it don't work

I bought 3 month preminum, put in the code with a computer, It said that I had preminum but I can't have un offline list and have to shuffle play the music when I tried to put in the code again it didn't work.

Newbie

I bought 3 month preminum, put in the code with a computer, It said that I had preminum but I can't have un offline list and have to shuffle play the music when I tried to put in the code again it di...

user-removed

Not applicable

620 Views

2 replies

0 likes

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  • 2 replies
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Still getting ads on iPhone?

My wife subscribes to the £5 Unlimited service, and while this has got rid of the ads from the Spotify desktop app, she still gets them on her iPhone app. Is this a fault with her account? She shouldn't have to pay twice as much just to banish them f...

Casual Listener

My wife subscribes to the £5 Unlimited service, and while this has got rid of the ads from the Spotify desktop app, she still gets them on her iPhone app. Is this a fault with her account? She should...

Joe

Community Legend

680 Views

3 replies

0 likes

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  • 3 replies
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Spotify Connect option to disable or I will be Cancelling by premium subscription

Let me start by saying I have been a Spotify user from day one and always had a paid subscription however this will be changing if I am not given the option to disable this annoying and embarrassing connect. I was in a meeting the other day and my ph...

Casual Listener

Let me start by saying I have been a Spotify user from day one and always had a paid subscription however this will be changing if I am not given the option to disable this annoying and embarrassing ...

Daz19

Casual Listener

793 Views

3 replies

0 likes

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List of artists I'm following won't load on ios app

The list loads on the desktop app just fine but on the ios app it says "something went wrong." I have tried reinstallation of the app, restarting the device (iphone 5c), as well as different internet connections. Any help would be appriciated, thanks...

Casual Listener

The list loads on the desktop app just fine but on the ios app it says "something went wrong."  I have tried reinstallation of the app, restarting the device (iphone 5c), as well as different in...

spittinvenom

Casual Listener

845 Views

4 replies

0 likes

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Login error

Since the most recent IOS update I cannot access spotify. I get an error message stating unable to login in offline mode. When I click ok the whole thing shuts down. I also have lost the icon in my iPhone 4s settings

Regular

Since the most recent IOS update I cannot access spotify. I get an error message stating unable to login in offline mode. When I click ok the whole thing shuts down. I also have lost the icon in my i...

Joe

Community Legend

615 Views

1 replies

0 likes

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  • 1 replies
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iphone 'loses' synced tracks

I have an iPhone and have set a couple of playlists to be synced and available offline. And when first set up it worked fine and I could listen to them offline. But I've had to re-sync them several times. I have to do it right now. Why does this keep...

Casual Listener

I have an iPhone and have set a couple of playlists to be synced and available offline. And when first set up it worked fine and I could listen to them offline. But I've had to re-sync them several t...

seeluis

Newbie

3370 Views

13 replies

0 likes

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  • 13 replies
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Songs being incorrectly/unnecessarily replaced

On my computer, i have a downloaded version of a song (the real version by the artist). Spotify does not carry the original song in their service, but a bad karaoke version of the song. I've added the original version of the song and others to my pla...

Newbie

On my computer, i have a downloaded version of a song (the real version by the artist). Spotify does not carry the original song in their service, but a bad karaoke version of the song. I've added th...

Joe

Community Legend

769 Views

1 replies

0 likes

ipod
local files
playlists changed
  • 769 Views
  • 1 replies
  • 0 likes