Hey @grainneswanton
Use this contact form and you will be able to specify an email address you want support to contact you at
https://support.spotify.com/contact-spotify-anonymous/
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…