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Wrong email address on my account

Wrong email address on my account

I created a Spotify account, which was linked to my Facebook account, so months ago and then I upgraded to Spotify Premium as part of my phones billing contract. I then deleted my Facebook account and I couldn't access my Spotify account, so I created a new account. When I made the new account I typed in my email address wrong and I can't change it back to my old, actual, email address because it tells me that email address is already in use. So therefore when I try to get help it tells me that they will contact me through 'grainneswanton@hotmil.com' which is impossible because it's not even an email address. I am so, so confused and have no idea how I could sort it, can someone please help me 😞
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1 Reply

Hey @grainneswanton

 

Use this contact form and you will be able to specify an email address you want support to contact you at

 

https://support.spotify.com/contact-spotify-anonymous/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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