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Plan

Family Premium

 

Country

USA

 

Device

iPhone 14 Pro

Operating System

iOS 16.1

 

Issue: every single time i minimize the app to do other things on my phone and go back to the app i get the message (see attached) it's driving me nuts i've cleared cache, did a clean reinstall of the app, logged out of other devices. not sure what to do. send help.

Reply
80 Replies

Hey everyone, 

 

Thanks for your patience while we looked into this. 

 

The teams have made some changes backstage and this issue should be fixed now. We'd recommend updating your app so that you don't miss out on any developments. 

 

If anything else comes up, the Community will be here.

 

Cheers!

NovyModerator
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