Help Wizard

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can't type or log in

can't type or log in

I can't even log into my account because the text field won't let me type any text I've redownloaded the app and restarted my phone. I also have tried typing out my username and password from another app and copying it to paste it into the fields, but even then I press log in and the app will crash, the only little icon I get when I try to type is that box at the bottom.
5 Replies

maybe something to do with the facebook single sign on. have you tried logging in with facebook? 

I do not have a Facebook to log into

So theres no facebook app running on your phone ether? What version of iOS are you running?

9.1 and no I do not have any Facebook application

If you redownloaded the app then it should be on the latest version (6.8.0) and iOS8+ should be supported. Although I don't think this will do much, try updating iOS to the hichest stable version you can which is 10.1.1, or what ever your phone will support and if that doesn't fix it I would probably factory reset the phone.



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