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Solved! Go to Solution.
That sounds extremely frustrating. Many app issues get fixed with a clean reinstallation, which has specific instructions here: https://support.spotify.com/us/learn-more/faq/#!/article/reinstallation-of-spotify
I hope that works for you.
Cheers,
Nick
That sounds extremely frustrating. Many app issues get fixed with a clean reinstallation, which has specific instructions here: https://support.spotify.com/us/learn-more/faq/#!/article/reinstallation-of-spotify
I hope that works for you.
Cheers,
Nick
Description
The Spotify app on my iPad (IOS 9.2.1) crashes at startup every time. It is now unusable.
A more detailed description, using numbered steps
1. Updated to IOS 9.2.1. And Spotifys latente version
2. On trying to open the updated app it crashed.
3. I tried resetting the app (closing from the taskbar & restarting)
4. I tried closing all apps and rebooting iPad
5. I deleted the spotify app and reinstalled
6. and finally, I searched on Google for users with the same problem and found this thread
What I expected to happen
The app to work as advertised
What actually happened
The app has become unusable. I'm a premium use and I'm considering cancelling my subscription.
My iPad/iPhone model
iPad Air 2
Device’s Operating System
iOS 9.2.1.
Is your device jailbroken?
No
Approximately how many playlists do you have?
Approximately 50
My mobile Spotify version 5.1.0.1019
My desktop Spotify version (if applicable)
n/a
My provider and country
WiFi, Colombia
My username
Funky.pixie
Do you have any screenshots you can attach to more clearly explain your issue?
No - app crashes on startup
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