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iPhone 5 does not appear under devices/local files not syncing to iPhone

iPhone 5 does not appear under devices/local files not syncing to iPhone

I want to sync local files to playlists on my iPhone. They play fine in Spotify on my laptop.  I have spotify on my Macbook with no security settings that block syncing whatsoever.  I have my iPhone and laptop on the same university wifi network.  I have tried reinstalling spotify on my phone but that did not fix the problem.  Is there a solution to this?

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What kind of error code comes up?

Hi I'm also having this problem.  no error message appears but when I click on devices I cannot see my iphone - thanks for any help

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