iPhone 5 - playlists are not loaded

[alexsychev]

Hi, I've recently got a problem with spotify app on iOS: the playlists section, when opened, remains in 'loading' state indefinitely. So what I see is the 'spinning circle' and empty list. 

I tried to reinstall app -- the same result. I also checked that everything works on iPad and on Windows client within the same Wi-Fi network, so it must be something about the iPhone client.

[Peter__]

Do you have a huge number of playlists?

[alexsychev]

About 200. I can try to delete some of them to see what happens. 
But if that is a problem, then it is an obvious bug (or design flaw).

[Peter__]

This does appear to be an issue which has been escalated to the Spotify team.

Would you be able to let us know your iOS and Spotify version?

[alexsychev · Accepted solution]

Hi Peter, 

Actually, after update to iOS 7.0.4 (from 703, presumably), the issue is solved.

It may also be the case that it is due to iPhone restart during upgrade.

Anyway, it works now. 

Thanks.

[rakeshprinceton]

Upgrade to IOS 7.1 solves this problem with the latest release of the Spotify app