iphone SE: App has been freezing for 20+ sec whenever you open it after a while

Reply

iphone SE: App has been freezing for 20+ sec whenever you open it after a while

nicksalerno
Newbie

 

iphone and spotify up to date.

 

When i saw the update today i figured it would end up fixing this issue, but it didnt.

 

Essentially, ever since i downloaded the newest Iphone update, spotify freezes all the time. The weird part, is the music doesnt freeze. If im listening, and i open the app after its been closed for a while, i just cant click anything, move between menus, nothing, un responsive, for like 20-30 seconds. Then it just starts working again. Quite frustrating if you are trying to change a song when doing something else, or while driving to do it quick!

 

This also happens when opening up the app after not using for a while, but when it was still open in the back round (ie, it was just minimized)

 

quite annoying, only has been happening for like last 2 weeks 

1 Reply
Highlighted

Re: iphone SE: App has been freezing for 20+ sec whenever you open it after a while

Rock Star 21
Rock Star 21

Hey @nicksalerno - welcome to the community!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Billy-JRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS