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not able to connect to spotify on my iphone

not able to connect to spotify on my iphone


I had been using my premium suscription and today it just stopped working saying that the country I am in does not support spotify, the thing is that I had been using it without any problem for months, I managed to pay again with my Mexico credit card but it still doesn't work. I only use spotify in my iphone 5, please help.



1 Reply

Relating to a account issue - I would advice you to contact a Spotify Advisor through the link below, and if you receive an automated reply, just reply back to that email (its for spam prevention purposes) and you should get a reply within max 1 to 2 business days.

You could also alternatively reach to @SpotifyCares via twitter at and their response time is also pretty quick!
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