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playlists gone on IOS devices

playlists gone on IOS devices

user-removed
Not applicable
2012-06-17 11:12 AM

Since Friday the Spotify app on my iphone (and ipad) say I'm a new user with 30 days left of my temporary subscription, but I'm a premium user for a long time. There is no music in the Spotify app.

On my mac I have no problems and see all my playlists. Even through Sonos on my iphone I see all my Spotify playlists. 

 

I have deleted spotify (and facebook) from my iphone, I even reinstalled IOS but my playlists are not coming back.

Any ideas?

 

Casper

 

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Avatar of Richard
Community Legend
2012-06-17 11:25 AM

Hey casperderooij, welcome to the Community. I've got a pretty good idea what's happened here so I'll be in touch by email to help you out.

 

I'll also lock this thread for now. Anyone else with this issue, just get in touch through our contact form

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

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