Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I've emailed support about this once and all they told me was to follow the steps to sign up for the discount, which continues to not work for me. Maybe someone else has run into this before I email them again:
When i go to the student discount login page here https://www.spotify.com/us/student/ and click on Get Premium, it then brings me to the regular subscription sign up page with the $9.99 price. I've had the student discount once before and was able to verify my enrollment at that time but I can't seem to get back to that. I've tried a million times and the student discount link just does not seem to be working for me. I let my regular premium subscription expire to try again and the problem remains. It will not bring up the enrollment verification page nor show me an order page with the student discount price. My account is connected to my facebook, which does not use my student email but from what I can tell that shouldn't matter.
What gives?