Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Rewind and fast forward buttons disabled

Hi,

 

I downloaded the Spotify app a couple days ago. I signed up for the premium trial with it. I am enjoying streaming the tracks of my choice. Unfortunately, though, I am unable to navigate my queue. The rewind and FF buttons are greyed out and unresponsive, both in the app and in my lock screen.

 

I tried logging out and logging back in. It didn't work.

 

Also tried uninstalling and reinstalling. No dice.

 

I tried just giving it a couple days to "fix itself". It is still not working.

 

Any help would be appreciated. I'm on Android 5.0.1 on a Nexus 5.

Who Me Too'd this topic