Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hello there!
Whilst having problems with logging in to my Spotify account due to the error 408; (country doesn't match to my profile), I managed to fix it in my profile. Somehow my country options had switched from Denmark to USA. I really don't know how, since I've always been living in Denmark, but that's fixed now.
Now, another problem seems to be occurring. All my music has disappeared from my beloved playlists. Although the playlists remain, they are completely empty.
All that music has vanished into thin air.
Therefore I really hope, that somebody would help me to recover my lost music 🙂
Best regards
- Keskin