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$10 Spotify Redeem Code Not Working

As the title says, I've purchased a $10 code from Best Buy for one month of Spotify premium. After having entered the code numerous times, double (triple, quadruple having someone else enter it) checking the code for any errors inputting the code, it still hasn't worked. When I returned to the store to ask for a refund, they told me I couldn't and that I need to contact the Spotify customer support. I am very upset. There doesn't even seem to be an email or phone number to call on the website in order to receive help besides this forum. I am requesting help. Please respond. Also, the "help" section on the website relating to not being able to redeem codes contained absolutely useless information other than "try entering it again." I'd like to speak to an administrator as soon as possible please.

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