Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I think this may be a general Lollipop issue rather than a Spotify issue, but I'm hoping someone can help me either way!
My Samsung Note 3 has just updated to Lollipop, and I noticed Spotify was much quieter in the car over Bluetooth than before. So I adjusted the volume on the phone, and although it made a difference, it was adjusting the 'Media' volume, not the Bluetooth volume.
Has the independent Bluetooth volume level been removed from Lollipop? Is the Bluetooth volume now just linked to the standard 'Media' volume, like it was before KitKat?
Or is this something specific to Spotify?
Do others with Lollipop still have a separate volume level for Bluetooth audio?
Thanks!