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iPhone/iPad won't connect to Spotify

Why won't my iPhone or iPad show up in the Devices list on Spotify? I am operating my laptop and my iPhone/iPad on the same Wi-Fi network and have no Firewall restrictions in place (running Windows 7 64-bit)

Please, please, please can someone help me out??? I've read streams and streams of posts, blogs etc on this subject and tried all sorts but have still had no luck. 

 

I also downloaded the Remoteless app yesterday and that won't connect to my Spotify either - is this a huge coincidence? Is there something on my laptop that is preventing these connections?

Any help would be massively appreciated. 

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