Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
hi,
since upgrading to iOS 10 spotify does not work as expecpted with connected drive. it looses the connection to the car every 10 to 20 seconds. when the connection is lost the screen on the iPhone changes from the "Spotify - BMW - Security Screen" to the normal spotify screen. as soon as the connection is reestablished the security screen reappears. I tried to restart the navigation system in the car and to restart the iPhone. Did not solve the problem. I tried the USB cable instead of the phone dock in the car, did not solve the problem.
As I received my iPhone 7 yesterday I also tried the new one, same problem.
when using the "external device" menu in the BMW and connect using USB it works but as it is just sound I can't select a playlist or jump to the next track
this issue is related to iOS 10 but I can't say if it is Spotify or BMW onboard software.
BR
Philipp
Solved! Go to Solution.