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Skipping songs when lowering IPhone and playing music although App is closed

Hey Spotify Team.

 

Since a couple of weeks its not possible to play musik on my IPhone (6s) especially not when moving (walking etc). As soon as I lower down the phone or place it in my pocket it starts skipping songs. When I close the app and place it back in my pocket it randomly starts playing the songs again - YES although the app is closed and doesn't show in the "open apps" list. 

 

I have reinstalled three times by now but the problem appears again and again which is quiet annoying since im paying for a premium account. 

 

A quick solution to that would be great. Actually not intend to switch to another music provider. 

 

Thanks. 

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