Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Today I open spotify on my computer and I see most of my music is gone (I don't use playlists) and replaced with random turkish music. But I thought it was a bug since my phone still had everything so I ignored it
Just now before getting home I was listening to music and all of a sudden my music changed and it was like someone had control of my music constantly pausing and playing some turkish music from a samsung phone...
I already changed my password just now but how did someone hack me and is it possible for spotify to get my music back?