Hey Spotify,

I use your premium accounts and they are really good. Love hearing music via mobile.

But how to get this account is not okay: Klarna. I payed this bill for december and booked the premium for january. And now there is the bill for january:

1. They say, they don't get money for december (I will discuss this tomorrow with them via phone).

2. They changed my payment to a hire-purchase WITHOUT any order from me. I don't know why. So they want an additional fee of 1.95€ (for hire-purchase I never want to), and an interest of 0,20€.

3. Thats not all; For a payment for 9,99€ for December (and their saying, that they  don't get it), they want an extra fee of 9,95€!!

After that bill I was very angry and searched in the internet persons, who have  problems with them. And there are some! There are really amazing many one! Many many many persons have problems with Klarna! Klarna rip-off many people. There are many lawyers who pressed charges against Klarna (I will do it to)! No one should use Klarna!

Why you use Klarna for a payment method? Klarna will rip-off many people in Spotify!

Greetings from Germany David