Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

subscription

3 days before my premium subscription was due, I went on to Spotify to reduce the subscription level, however I now find that this hasn't happened  and that I am still a premium subscribed and was chared again the full amount on the 7 th March.

 

Bceause it is so difficult to contact Spotify I have had to tell my credit card company to block all future payments, which they have now done.

 

This isn not a good customer experience. Would some one from SPotify please contact me so that I can a get a refund for the current month on the overchardge

Who Me Too'd this topic