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Having not even been able to log in to my spotify account (that's another story), I have been charged £119.88 this month for my usual £9.99 premium account. I am heavily pregnant and was due to move in to my new rented house this week, i cannot do so as I now have no money to pay for the rent/deposit. I am now in debt and am a place where the house may not be held for me and i will be homeless. I have contacted your 'contact form' but need resolution ASAP. My reference below. PLEASE HELP.
00590951