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Changing free premium account ( into family account - charging double

I have an internet provider that includes a Premium Spotify account ( I would like to change that into a Family account (ofcourse I am willing to pay for the difference).


According to Spotify I'd have to cancel my free Premium account and start paying for the Premium account (which is already paid for in my provider contract) + I'd have to pay the added Family account costs.


My provider tells me Spotify will not cooperate with them anymore, so I feel left in the cold by Spotify. Is there no solution without making customers pay double?




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