Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I downloaded the free spotify app and logged in to start playing my playlists. I then used it to play music and it was fine, I tried to use it today and it keeps telling me I cannot play my playlists as I need to get Spotify premium but playing it on my computer will be absolutely free
This is the message - 'PREMIUM REQUIRED Spotify premium is required for on demand mobile streaming. It's free to stream on desktop.
Is there any way round this as I do not want to have to pay.