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I'm trying to find out if there is a way to completely format my account w/o having to make and pay for a completely new account. One of my gf's kids started making playlists, starring tracks and thumbing up music on my account and now no matter what radio I listen to if not my own account this awful music always pops up and rarely anything I like pops up even though I continually thumbs down half the stuff that pops up.