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Who Me Too'd this topic

Downloaded Music Being Deleted

     So, I've seen a couple of other posts about this but none of them seem to actually be getting answered. Basically, all the playlists that I have downloaded will all be marked as if they were not downloaded at random times. I haven't found a way to recover this music even though it is still on my device because the app still takes up 2.25GB of storage on my phone (I've downloaded roughly 700 songs). This has happened to me three times, and each time I have tried deleting the app altogether, signing back in and downloading the music all over again. But it still keeps happening and it happened again today. I'm starting to get really frustrated because I've been using Spotify for over four years now and I've never had such a major issue like this happen without a known solution.

     The consensus from all the other threads seems to be that people are leaving Spotify when they encounter this issue, but I want to give Spotify a chance to fix this because it really is the best music streaming app. I DO NOT want to hear about Tidal or Google Play music or any other services, I WANT A SOLUTION. If I don't get a solution soon I will probably have to cancel my premium membership because it's costing me a lot of money to stream my music over my network.

     If you also encounter this issue, please like this post so that people who know how to solve it will see it. And if you know of a solution please tell me.

 

P.S. I've looked through the threads of people experiencing similar issues and none of the "solutions" given to them have worked for me. So don't send me a link to those threads.

Who Me Too'd this topic