Who Me Too'd this topic

I try Spoify on my mobile using 2 days trial. Later on, they offer me a month free of premium, but I have to give out my credit card information. So I thought maybe before the 1 month trial ends, I'll cancel it before it charges me. On the day before they charge me, I go to my profile and try to remove my credit card info, it can't be removed at all. I took out all my money from my bank savings so that they can't charge me. 2 weeks later, I don't remember this thing at all, my friend owes me few hundred dollars so he bank in to me account savings, BAM Spotify automatically charge me. I was very pissed off. I was very busy, so I don't really mind and try to not make this mistake again. After a few weeks, I go back to my account, try to remove my credit card info again. It did not remove immediately from my account, so I just give it a few days to remove it since the next payment is due 1 week more. 1 week later, BAM spotify charges me again. This is totally unacceptable, getting customer credit card info and not letting me to remove it? This is a scam. I am very pissed at this, I need a full refund. Please don't ask me to 'get in touch with our team and they'll help you'. They're useless, they can't do anything about it, slow response, did not help me at all, they told me they can't do anything.  I need full refund from you guys.