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Samsung gear sport and offline music

Deadman
Casual Listener

 

Plan

Premium

Country

UK

 

Device

Samsung Gear Sport & Samsung Galaxy S8

Operating System

Latest updates on both

 

My Question or Issue

 

I have an issue which has been around a while and still doesn't seem to be fixed.

With my gear sport I download offline music to listen to when I run. However, there are a number of issues.

 

I log into the stream wifi. 

Download my playlists.

All the songs on the playlist have the green arrow.

I turn on offline play in the settings.

Below are the issues that are occurring:

 

- Some songs do not play at all.

- Often when I click on a song it will play a different song.

- shuffle only seems to shuffle the same few songs. However ,this could relate to some songs not playing at all, i.e. the watch doesn't think they are downloaded despite the fact in the playlist it shows all green arrows next to them.

 

I found a couple of threads on line with the same issue but in these cases the request has been closed in the community.

 

Thanks

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