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I'm experiencing an odd and frustrating delay in the Spotify app. When I am playing a song and want to skip to another song it keeps the last song's title and album cover going. Let's say that you are in the video player and decide to skip five songs. The sound will correctly update, but it looks like it is playing another one of the previous songs. I attached a screenshot to help explain Although it is showing Unchained Melody, it is playing a different song. I have already restarted my phone and completely uninstalled/reinstalled my Spotify app. Any help is welcome.