Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
(Samsung Galaxy S7)
My Question or Issue
Downloaded podcasts disappear in offline mode (Premium). And not only that, without an online connection you can no longer access your own podcasts. However, playlists are fully available in offline mode. Why only? Has this been the case since the last update? I hear a lot of poscasts. But at work and on the road there is often no internet connection. Then suddenly I can't hear any more podcasts. This is a catastrophe for me.