Plan

Premium

Country

US

Device

Windows Store app on Desktop 

Operating System

Windows 10 

My Question or Issue

My account is a non-Facebook account. I've been trying to connect my account to FB. I open the Spotify desktop app. Click Connect to Facebook. I login to FB, which succeeds.

If I look at my settings in FB, it shows the app connection to Spotify. But the connection doesn't seem to be working. Every time I close the Spotify app the connection is lost. When I re-open Spotify, the button in Settings says Connect to Facebook.

My account used to be connected with a different FB account.

When I establish the connection to FB  and click Find Friends, it finds 0 on Spotify, which also suggests that the connection is not working correctly.

I contacted Spotify support and told all this to the support tech. He asked for my FB Spotify App ID and had me delete the app in FB settings. Poor guy really had no idea, and suggested I reinstall the Windows app, which did nothing to fix the issue.

Help!