Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Device
Samsung Galaxy Note 8
My Question or Issue
So basically, a few months ago, Spotify was working for me fine. I primarily use it to listen to podcasts. For example, MBMBaM and Oh No Ross and Carrie. I could be listening to episode 259 of MBMBaM, finish that episode, then switch to ONRAC and listen to episodes 16-18.
Naturally, when switching back to MBMBaM, Spotify will have already sort of scrolled through the episode list in such a way that I can easily select episode 260. Then when I listen to ONRAC, the episode list is scrolled so I can listen to episode 19.
The problem now is that every time I switch podcasts or music albums, it resets the scroll to the top, and I have to scroll through quite literally hundreds of episodes to find the one I last listened to. It no longer saves the position on the list. In addition to this, for some reason, oftentimes Spotify will randomy cue Episode 56 as the next episode to play even if I'm listening to, for example, Episode 300. It's not even random. Consistently, it will cue Episode 56 in particular again, and not some other random episode out of sequence.
Thoughts?